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Matt Mertz Plumbing Trenchless Sewer Repair Expert

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Matt Mertz Plumbing is the proud winner of the Pittsburgh Tribune GOLD for Plumber and Family Owned Business. Matt Mertz Plumbing is dedicated to resolving your plumbing problems to help you get your life back in order. Our slogan, 'Happiness is just a phone call away' is intended to show you the confidence we have to resolve your plumbing problems, today. 'The Best Mertz In The Business!' There are quite a few companies that have hit the news lately, most are involved in low priced bait and switch scams. We promise to deliver an honest appraisal of the services to be performed, with no commitment required. Our employees are all Certified Master Plumbers, which means that they will not be learning when they arrive at your home. Because we use experienced Master Plumbers, our prices are more competitive, making sure that 'Happiness is just a phone call away'. We offer our 24 hour services to ALL of our customers. If you are having problems, you can be sure that by calling Matt Mertz Plumbing, your plumbing needs will be resolved, when you need them. Cost is determined by the job.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.

Services we don't offer

Septic replacement or pumping it out, main gas line replacement

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 1152 reviews

MICHAEL O.
02/2017
5.0
plumbing, sewer cleaning
  + 0 more
Brian Tarr (Matt Mertz plumber) promptly called me back to arrange the service call within hours of my claim. Brian was friendly, courteous and professional. I appreciate these attributes when having work done in or around my home. Brian took care of the problem (removed roots from the line). All is working fine now. I will highly consider using Matt Mertz again.
Description of Work: My main sewer line backed-up. Through my utility sewer line repair program, Matt Mertz was assigned to my claim.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christi F.
02/2017
5.0
plumbing, home remodeling
  + 0 more
We hired this company due to good reviews on here, and while doing a Google search. Glad we did, because they did a quick, timely and professional job for us. The plumber (Brian T) was a nice guy and got right to work. He even suggested I print off the coupon they have on their website ($15 off) so I could use it that day! Here is the best part though - we called on Thursday and explained our new granite was going in on Saturday. We figured they would upcharge for needing our service done on a Sunday - but they don't! Really good thing to know :) Will DEFINITELY hire again!
Description of Work: We just renovated our kitchen and needed our new faucet installed, as well as garbage disposal.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lauren M.
02/2017
5.0
plumbing, sewer cleaning
  + 0 more
The services all went well. Everyone was prompt, polite and very conscientious of keeping things clean and undisturbed. I originally found them here on Angie's list and after a bit of comparing with other options on the site, went ahead and called them to do the work since I was in a bit of a pinch. Chris did a good job and when he presented me with the 2 additional quotes, he wasn't pushy or salesy. He presented me with the facts, showed me the video of the pipe and answered any questions I had honestly. I didn't feel like he was making things up or trying to scare me into additional work. That's why I went ahead and hired them again. I didn't do any more than a few cursory google searches to compare prices of the other two quotes before I called them back to go ahead and performed the work. I felt the prices were fair and even if they weren't the best price (which I don't know that they weren't), I trusted them and it was worth it. Based on my 2 experiences, I'd recommend Matt Mertz plumbing and I'm very satisfied with my experience. Snaking main line - $250 Hydro-jetting + foaming root treatment - $750 Accessing crawl space and repairing/replacing toilet flange - $720
Description of Work: I first contacted Matt Mertz plumbing on Dec 26th. My main sewer line was blocked and I needed it snaked. They sent someone out first thing the next day. Chris came, performed a video inspection and discovered I had roots in the sewer line that were causing the blockage. He pulled a toilet inside and snaked the line. This broke through the blockage. He showed then showed me the video of the line as to how bad the root intrusion was. He suggested getting the line hydrojetted to better take care of the roots. In addition, when he pulled the toilet, he noticed that the flange was broken which had been causing the toilet to rock slightly. He provided quotes to fix the flange and do the hydrojetting. I then scheduled an appointment to have them perform the additional 2 services Chris quoted. On Feb 8, Chirs returned to perform the hydrojetting, and Bob & Brian T came to fix the toilet flange. While the hydrojetting was being performed outside, Bob & Brian fixed the toilet. This required Bob to crawl into a very tight crawl space under the house to access the pipe. They were very good natured about this. I know I've been down there and it's not fun. Bob and Brian were quickly done and cleaned up. You'd never know it happened except the toilet doesn't rock now. Chris successfully cleaned out my main line of all roots and then treated the line with a root inhibiting foam to hopefully buy more time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,720

Shawn C.
02/2017
5.0
plumbing
  + -1 more
Excellent. Outstanding professional service. Steve A was fantastic. Highly recommend
Description of Work: My toilet was leaking and they came straight away and replaced the toilet and fixed the botched job that was done by the previous owner of my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Douglas R.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Our water heater was acting funny. Called Matt Mertz Plumbing on a Wednesday hoping for a weekend appointment, as they advertised. They were immediately responsive and gave me an appointment that Sunday. Brian called the day before with some questions and also told me he would be there by 8:00am. He was right on time and quickly diagnosed the problem, discussed options with us...the +s and -s of each and recommended the less expensive one. When we decided he immediately went to work and did an excellent job including cleaning up. He was friendly and professional. We wou highly recommend him and his firm.
Description of Work: Needed a new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dori R.
02/2017
5.0
plumbing
  + -1 more
I left a message on their website on a Sunday afternoon. I was contacted first thing in the morning and scheduled for later that Monday. Bob Ladie showed up early, did the repair and was out the door in no time, about an hour. Everyone was very pleasant and professional. Used a $15 dollar coupon that Bob brought to my attention, bringing the payment down to $163. Seems like a fair price, LOL, it's always more than you want to pay. I will definitely call Matt Mertz plumbing again!
Description of Work: Loose and leaky toilet repair. Replace shut off and supply line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

RALPH & LORRAINE C.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Matt Mertz and helper came the next day as arranged, removed the 22 year old hot water heater, installed a new Bradford White 40 gallon tank and connecting copper tubing that indicated some leakage, and hauled the old tank away. All interactions were pleasant, efficient, and professional.
Description of Work: Replace gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Linda C.
02/2017
5.0
plumbing
  + -1 more
The installation went without a hitch! It was a difficult job, as the faucet was put in after the large sink, so access to piping was difficult. Brian was able to replace the faucet in a timely fashion. He also made me aware of discount coupons. I could not be happier with my new faucet!
Description of Work: My kitchen faucet was dripping. On the first visit, the technician, Brian Tarr, told me that it would be more cost effective to order a new faucet than to fix the existing one, which would be too hard to repair. He suggested a brand. I ordered that brand; it came quickly. I was able to secure Brian Tarr to come the next day for installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry D.
02/2017
5.0
plumbing, drain cleaning
  + 0 more
Bob Ladie from Matt Mertz came out, quickly diagnosed the problems, and proceeded to fix one toilet, gave me advice about the other one which is quite old, and snaked and cleared the shower drain. He worked quickly and efficiently and left no mess at all. He was very professional in his demeanor. Also, scheduling was easy and he arrived on time. The price was quite reasonable. I would definitely hire this company again.
Description of Work: I was having problems with two toilets and a shower drain in basement that was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Adam B.
01/2017
5.0
plumbing
  + -1 more
He came out on a Saturday, was very quick to diagnose the issue and was able to walk us through what was needed. He came back out Monday, was on time and did great work. He was willing to explain what he was doing and came in right on the price he gave us. He couldn't have been nicer or better, I would recommend him/Matt Mertz to anyone.
Description of Work: We had Brian come out to replace a rotted overflow and waste drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Nick B.
01/2017
5.0
plumbing
  + -1 more
I already had the replacement part and attempted to replace it myself. The leaky valve had been installed incorrectly so that it had broken apart when I attempted to remove it. The Matt Mertz guys were understanding and fast to replace the broken valve.
Description of Work: I needed a shower valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Peter M.
01/2017
5.0
plumbing, sewer cleaning
  + 0 more
The visit went fantastically well! I was anticipating a horrible diagnosis. My sewer line was backed-up and I was envisioning my yard being dug up or worse, my basement. Little did I know that with one phone call to Matt Mertz Plumbing's receptionist I'd be in for a HUGE relief. First, I think it's incredible that they made it to my home and fixed the problem the same day I contacted them! That's astonishing in any business! I knew Matt Mertz Plumbing was trustworthy and professional the moment I spoke with their receptionist. She listened to me and followed through with our scheduling plans to the letter. Then, seemingly on queue, their field plumber Brian contacted me to let me know he'd be arriving exactly on time! After listening to me and seeing where the backed-up sewer line was located, Brian quickly went to work. Before I knew it, the line was clear and Brian was cleaning up. They made the entire process so easy for me I'm already planning on contacting them when I get ready to remodel my bathroom.
Description of Work: My basement sewer line was stopped-up and needed to be unblocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yasmene E.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Very well. He was friendly and efficient, and explained the problems and solutions very clearly.
Description of Work: Drain cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric R.
01/2017
5.0
plumbing
  + -1 more
Provider completed the job as discussed for a fair price. I would recommend.
Description of Work: Line jetting and sewer cleanout installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Bruce G.
01/2017
5.0
excavators, drain pipe, sewer cleaning
  + 1 more
I called Matt Mertz Co. for a second opinion. Met with Adam on Friday for an estimate and he quoted me $500 below my first bidder. On Wednesday of the following week, my sewer backed up. I called Mertz at 8am to see if someone could fix it temporarily until I got on their schedule - but to my surprise they were able to do the excavating work on the same day. Ron and Jess (?) were here at my home within the hour and started to work diligently until 3:30. On Thursday, the crew continued to work and Matt used the mini excavator to fill in the deep hole. The excavation site was very close to the foundation so Matt was conservative and careful with backfill - He did not want to put pressure in compacting the backfill. In the photograph you can see how high the mound is. He assured me that soil will settle and he offered to come back in the spring time to even it out if the mound was still too high. Since the grade was sloping towards the house, he created a trench for the rain water to drain away from the house (photograph). Once the soil settles, his crew will be back to cut the height of the PVC to grade. Since I was homebound for two days, I got to know the crew, I found them to be polite, funny, likeable and hardworking. I hope I never have to spend money on plumbing issues ever again - but if I do, I will definitely hire Matt Mertz Plumbing again.
Description of Work: Excavated about 12ft to remove old clay cracked house trap; Replaced with PVC house trap tying onto existing inlet and outlet pipes. Hydrojet - upstream and downstream to clean roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,550

David T.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Adam was my guy, he called just before coming , as they said and was even a little early. Very professional and got the job done quickly and done right.
Description of Work: Clog in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Grace T.
01/2017
5.0
plumbing
  + -1 more
Matt Mertz plumbing did an excellent job.
Description of Work: I needed to replace a lead service line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tania L.
01/2017
5.0
plumbing, sewer cleaning
  + 0 more
We had the Sewer Line Protection Program from Dominion. They connected us with Matt Mertz plumbing and Brian from Matt Mertz Plumbing responded quickly. This was on Jan. 2nd, when many places of business were closed, but he came promptly and solved the problem in a matter of minutes. The work was professional and effective.
Description of Work: Sewer line backup needed to be unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl N.
12/2016
3.0
plumbing, water heater repair
  + 0 more
I had used this company before and rated them very highly. Great price over the phone and very punctual. Currently I have a bad water heater, standard installation, standard gas 40 gallons, and I called to get a price on the phone. They would not give me a price and said someone had to look at it and then they would give me a price. Since this is a rental, and all I was trying to do is get a price, because I would like to use this company again, this was not acceptable. I think they need to change their policy on this. I can easily get from competitors over the phone a price.
Description of Work: Replace water heater

Rating CategoryRating out of 5
value
1.0

Yes, I recommend this pro

Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
I attempt to enter the above persons name in our computer and no results come up. Our office staff can easily give and does give a price like this over the phone every day. We also have a coupon out for the water heater the person above described since it is the most common tank. I unfortunately think he has us mixed up with another company.

Deborah W.
12/2016
5.0
plumbing
  + -1 more
Great job, professional, during the course of the job which started with the snaking of the pipe to open the blockage, to the camera in the pipe that showed how the outside pipe had broken and gotten roots in it, to attempting the pipe liner process, but then determined that it changed sizes on a bend and couldn't be done, to digging up and replacing the sewer line to the main. Then having it inspected (and passed first time with Allegheny inspector) and the trench refilled with stone and dirt. The entire team of workers from Dan, Tony, Zack, Shawn, Chris, Brandon, Clay, Jessie,. and Dylan were professional, on time, cleaned up daily, kept me updated on progress and kept to the original estimate. I have hired Matt Mertz Plumbing for various jobs over the past 4 years and will continue to call on them for any plumbing needs in the future.
Description of Work: Replaced sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Nick R.
12/2016
5.0
plumbing
  + -1 more
Excellent , Jesse and Dan were very efficient in performing all requirements in accordance with the scope of work. They operated as a Team and completed the work within the estimated time even though additional repairs were required. They had all tools, equipment and repair parts available and maintained a clean work area in the house entry points; the work site was completely cleaned.
Description of Work: Repair of broken sewer line beneath the garage floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
12/2016
1.0
plumbing
  + -1 more
I called the scheduler on Monday telling her I had started a gut and remodel of the powder room and that I needed the plumbing for both the toilet and the sink moved. She told me the estimator was on vacation until Friday. I told her I couldn't really afford to lose a week and if I had to wait until Friday how long would I have to wait to get the work done. She assured me that it would be almost immediate as they worked on Saturday and Sunday. I said that I didn't want to pay extra for weekend work but I needed to get the work done by the following Tuesday. She assured me there was no extra cost for the weekend and that they would be able to start it right away after the estimator came. So I waited the business week for the estimator to come. The price was fair but he came back and gave me a date two weeks out. It gives me one weekend before Christmas to get everything done and there's no way I can do that. So I'm hosed with Matt Mertz plumbing. I have a call into them crying foul and am hoping someone calls me back but as of now I'm just hosed. - David P.S. I had to indicate if I would hire again and since my choices are only "yes" or "no" I picked no. If they call me and tell me that they can fit me in early this coming week then yes I would hire them but if they don't then no I would not hire them again after what they just did.
Description of Work: Powder room re-plumb. Remove sewage and drain line through basement and run new lines into new flooring.

Rating CategoryRating out of 5
professionalism
1.0

$2,800

Response from Matt Mertz Plumbing Trenchless Sewer Repair Expert
I, Lisa, spoke with the above person when setting the estimate appointment. When scheduling for an estimate, I asked for detail of what the work entailed. His response was to replace a flange and reset a toilet, A job like that we can easily do with in a day or so. He did not explain he would like a bathroom remodel to me. If he did, I would of explained that was 1-2 weeks out. Our estimator was out until the following week and I tried to work around his schedule; So I send one of our techs out to give the estimate to try and help. I would never give the wrong information in attempt to lose a job by not getting it done in a timely manor. We will be very honest of when we can get a job done.

Jaclyn H.
12/2016
5.0
plumbing
  + -1 more
A+ I cannot speak more highly of the services and professionals of Matt Mertz Plumbing. Same day services were provided from the first call to the company. Brian, Chris and Tim were all professional, efficient, and extra hard working. They arrived when they said they would, explained everything (including all options available to fix the problem), did exactly what was needed and cleaned up afterward.
Description of Work: We had a major clog that could not be cleared by snaking. Hydro- pressure was required to free the clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
11/2016
5.0
plumbing, sewer cleaning
  + 0 more
He stood behind his quote. He was prompt, friendly, and topnotch. He provided me a discount for being a member of Angie?s List. He was the lowest price without the discount. He left the yard in a good condition. He followed through with what he said he was going to do.
Description of Work: He had to dig down and do a clean out and a sewer inspection. He then put a trench less liner in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Bruce E.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Very well. tech was receptive to input and performed cleaning as expected & then showed video of the clean line.
Description of Work: Used coupon for main drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4693 People Road, Pittsburgh, PA 15237

http://matt-mertz-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA033519
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
08/15/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Heating and Air Conditioning,
Wells and Pumps,
Water Filtration and Softening,
Gutters

FAQ

Matt Mertz Plumbing Trenchless Sewer Repair Expert is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Matt Mertz Plumbing Trenchless Sewer Repair Expert accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers free project estimates.
No, Matt Mertz Plumbing Trenchless Sewer Repair Expert does not offer eco-friendly accreditations.
No, Matt Mertz Plumbing Trenchless Sewer Repair Expert does not offer a senior discount.
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers emergency services.
Yes, Matt Mertz Plumbing Trenchless Sewer Repair Expert offers warranties.
Matt Mertz Plumbing Trenchless Sewer Repair Expert offers the following services: Wells, pumps, air intake systems, fireplaces, gas logs, heating & AC.
Septic replacement or pumping it out, main gas line replacement

Contact information

4693 People Road, Pittsburgh, PA 15237

http://matt-mertz-plumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day