LEGACY REMODELING INC

Wonderful! Salesperson friendly and efficient. Some places we called only used certain siding. Some never called back. Legacy offered us a choice of what we wanted for a reasonable price. Work was efficient and looks great. Clean up good. Worked thru rain showers. Very happy

Took almost a full YEAR to renovate 2 bathrooms - a project that was predicted to take 6 weeks. The charged us for work that could not be done, they forgot to install critical components (like a bench seat in the shower), had to rip out the wall 3 times to get it straight, ordered the wrong parts/materials to be installed, the things they did install (cabinets) were cracked or broken, and did significant damage to the inside of our home - broke boards on our hardwood floors, pulled up the finish, etc. - that they refused to fix. And when we tried to have conversations with the rep and the owner about our concerns, we were met with nothing but hostility. Absolutely the WORST experience of my entire life.

Very poorly. This work was done a year ago and i have waited to review. 1) work was subcontracted out with no supervisor on site. Did not show up when expected. Did not heed to manufacturers guidelines for install. 2) Chimney stack was left unfinished. Called supervisor who did not see issue. Called owner who sent skilled worker to complete chimney stack and remove gaps after subs left. Metal Trim was pulled up and left bent up. Hardee board is not secured in an area. Caulking was poorly done and/or missed perhaps due to delay and cold temperatures.... Would not recommend them for siding work.

From the first contact to the last, Legacy Remodeling was great. They arrived on time and worked hard the whole day. They came back the next day and finished up the loose ends in a couple of hours and went over the windows. Unfortunately one of the window sashes came broken(not fault on them) and was ordered and replace very quickly. While there to replace the window sash, Bob checked the other windows to make sure we were happy with them and addressed any concerns we may have had., From the great customer service, installers, service department, everyone we have come into contact with them, I would/will hire to them again to complete the other work we need done at the house. Thank You

Nightmare, Terrible, (pictures included) The two workers that did most of the work we’re very polite however could not communicate due to language barriers had to talk to 3rd worker that did speak English. They broke our satellite dish eye arm by throwing off old shingles, I had insurance on dish so it was replaced but no TV for a week. Shingles laying all in the yard still! some. Some Old construction materials left however they did take old aluminum to junk yard to get money, they said they use the money for gas. I gave them a $100.00 tip the first day they got to our home as a good will jesture and bought water and ice, I thought this would intice them to do a better job. The shingles we purchased we’re made by Isaiah Industries the Classic Rustic aluminum type and we paid $51,000.00 for the entire project. Legacy used a cheaper hip lineal that we did not want per salesman’s presentation but to our surprise it was in the contract we signed, our foolish mistake so read your contract well and get exacting verbiage of what each piece of roofing materials are called. The foam backer board designed so shingles won’t crush was only installed in areas known by “Me gale” so he could walk around the roof without crushing the aluminum panels that look like ceader shakes. The way the shingles we’re installed provides no way to keep water from getting under and around the hip lineal and the only reason our roof might not be leaking yet is because we purchased aqual underlayment. So pieces started falling off Just one months after installing. The original subcontractors fixed right away, then a 2nd piece fell off a couple weeks later they fixed again this time I called my insurance agent who was present and got a statement from subcontractors stating that they forgot to put calking on shingle so our insurance company said they are not responsible for bad workmanship. At this point after a 3rd piece fell off we called again requesting different subcontractors but now they wouldn’t come out from just a phone call we had to go on line and fill out a work request form. This is when the owner Jeff Moeslein got involved and we started email traffic and I printed out all of his quotes like for instance one quote we find amazing he said “he can’t understand why we are so mad because of the lifetime warranty and excuse my language but he said “s_ _ _” happens! and most of the time the customers are glad we fix the issue but you just get mad” So another piece falls off and I got Isaiah Industries involved they sent installation manuals on our shingle and they also stated that they we’re providing Legacy remodeling on instructional ways to fix the pieces that fell off so when different subcontractors came out that I requested but per owner I don’t have the right to pick and choose who comes out. So they came out and they started screwing these shingles in with roofing screws so we have screws in our shingles that weren’t designed to ba installed this way. Not to have screws placed directly in plain site on top of a textured uneven shingles directly on top with no way to stop water from entering. To date 3 separate contractors came out and each stated the shingles on the lineal hips weren’t bent or fastened correctly but they don’t want to be in the middle so they can only do what Jeff Moeslein tells them to do. Foam backing was not placed on entire roof so crushed shingles everywhere from them walking all over the roof I have videos and photos. Jeff Moeslein said that was optional that I should have purchased that extra foam. He then starts the blame game that I should have read my contract and that I walked around the roof taking photos insinuating that I crushed the shingles, he forgot I have 4 sky lights that open and that’s how I was able to take photos, and as you can see in the photos sky lights probably will leak. Also I would like to mention that we had flood lights near soffit and they cut the wires and stuffed them into the soffit. When I told the owner he said read your contract I have to hire an electrician but this was after they left so we would have to tear appart the soffit to fix this code violation and we are worried a fire may happen in these two separate areas. The owner Jeff’s Moeslein’s emails are sickening and we don’t know what to do. We find ourselves inspecting the roof everytime we go outside or when we drive by it. Jeff Moeslein said he will not replace crushed shingles and so much more I didn’t mention. We are sick. Keep in mind the old shingles in pictures we’re picked up but plants broken. Have pictures of all shingles that fell off and have all emails and voicemail of or by owner, subcontractors and salesman. and have some informative videos and many more photos. Thank you respectfully submitted.

I wanted my soffit and facia wrapped in aluminum and corner cedar boards replaced with Hardiboard. I also had 1/2 of one side of my house that needed Hardi siding to replace cedar and the side of my garage and mudroom. A window removed and framed in. And front porch cedar trim replaced. My colonial house is 3,500 sq.ft. Their estimate was $90,000!

They were very professional. I was very pleased with the installation and the quality of the windows.

Excellent product, fair price, professional installation.

FANTASTIC!! from the person who answered the phone to the salesman to the person who installed the job, nothing but praise.

Not good. Not satisfied at all. Left with bad taste and upset with whole inquiry. And behavior of company