LAKEWOOD MECHANICAL INC

It didn't go perfect, and when it went wrong, the true character of the company was on display. The spigot was very old and broke in the wall when we went to replace it. The technician was as surprised as I was. They rescheduled and followed up to make it right, I did not have to call them, they called us. The scoping of the downspouts was very good. The tech was patient and demonstrated a keen knowledge of our home. He identified issues that and Engineer could not explain. We are very happy with the service and will always look to Lakewood Mechanical when we need the services they offer.

I used Lake Wood Mechanical but I didn't use them through Angie's List.  They were here within the last three months.  I think it was something like $70 or $80, something like that.  There was one person who came out to do the work.  It took about an hour, hour and a half to finish the work.

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Originally, I gave this company an "A"  rating right after the job was finished, however I have changed my mind.  One thing was they never gave me a paper receipt. The tech used an I Pad to record the information. I was told I would be sent a paper copy, but I never received one. I called and asked for it a week later and was assured that I would be sent one. It never came.  Two weeks ago, I requested one by email after no one answered their phone. No receipt.

More important, the tank leaks.  I needed a certain part of the pressure tank replaced. The Sloan Company sent me the part and another value as it would be easier to replace both valves rather than use the non -leaking second  valve. When the tech was done, the second non problem replacement valve was leaking.  I asked him to use the original valve but  he refused. He left with the valve still leaking.  A week later, I called the company's owner and told him that the second valve, the non problem brand new valve, was leaking after his tech had replaced it. He told me that he would have to charge me if he sent his tech out to  try and fix the leak.

Since then, the leak has increased. If the tech believed that the brand new part was defective, he could have just reused the old part.  Last week, I filed a complaint with the Better Business Bureau Of Western Pennsylvania

They sent a guy named Kim to do the repairs. He worked steadily the entire time and didn't waste time like other plumbers in the past have. As a result, my labor costs weren't inflated. I appreciate this, as plumbers are expensive. Kim was polite and professional.

THEY ARE VERY PROMPT AND NICE TO WORK WITH. THEY SEND BILLS BY MAIL, SO YOU DON'T HAVE TO PAY WHEN THEY ARE THERE. I LIKE THE GUY THEY SEND OUT, HIS NAME IS KIM, HE IS A VERY NICE WORKER.