FERRA'S AUTOMOTIVE SERVICES
About us
A.S.E.CERTIFIED TECHNICIANS, WRECKMASTER CERTIFIED TOW TRUCK OPERATORS, AAA APPROVED AUTO REPAIR, MEMBER OF AUTOMOTIVE SERVICE PROVIDERS OF PENNSYLVANIA, PENNSYLVANIA TOWING ASSOCIATION, TOWING AND RECOVERY ASSOCIATION OF AMERICA, BETTER BUSINESS BUREAU. SAME LOCATION , SAME PHONE NUMBER SINCE 1945.
Business highlights
Services we offer
AND BODY REPAIRS, COLLISION AND WRECK REPAIRS, COMPLETE AUTOMOTIVE MECHANICAL, COMPUTER CONTROL AND ELECTRONICS DIAGNOSTICS, FLUID CHANGES AND FLUSHES, FUEL DELIVERY, FULL MAITANENCE 24HR. LIGHT AND HEAVY DUTY ROAD SERVICE, INCL. JUMP STARTS, LOCK-OUTS, LUBE, PAINTING, RADIO DISPATCHED FLEET, RECOVERY AND TOWING, STATE AND EMISSION INSPECTIONS, TIRE CHANGES, WRECKER AND FLATBED SERVICE 20 TRUCK
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
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| 33% |
"WE HAVE BEEN IN THE SAME BUSINESS,SAME ADDRESS AND PHONE NUMBER FOR OVER 60 YEARS WE ARE A AAA APPROVED SHOP. WE HAVE NO COMPLAINTS WITH THE BETTER BUSINESS BUREAU OR CONSUMER PROTECTION DIVISION. BUT EVEN ONE COMPLAINT IS A CONCERN. WE WERE DISPATCHED BY THE POLICE DEPT. TO TOW THIS VEHICLE FROM AN ACCIDENT THAT HAPPENED CLOSE TO MIDNIGHT. WHEN THE POLICE CALL WE HAVE TO DROP EVERYTHING AND RESPOND IN 15 MINUTES. WE USUALLY HAVE TO DO SOME LABOR TO TOW, WAIT FOR EMERGENCY PERSONNEL TO COMPLETE THEIR DUTIES AND CLEAN THE AREA OF ANY DEBRIS. WE ARE WELL AWARE OF WHAT IT COSTS TO SEND A TRUCK THAT COSTS $60,000 AND AN OPERATOR WHO IS GUARANTEED A MINIMUM OF 2 HOURS WITH FULL BENEFITS. WE CHARGE A SET FEE OF $165. THAT INCLUDES UP TO 10 MILES OF TOWING.WE CHARGE STORAGE BY THE DAY NOT BY THE HOUR. WHEN WE CAN SCHEDULE A TOW THE COST IS MUCH LESS [ABOUT $65.]OUR DISPATCHER ONLY MENTIONED THAT THE CAR IS LIKELY A TOTAL LOSS SINCE THE AIR BAGS WERE DEPLOYED AND THE CAR IS A 99. THE CUSTOMER STATED SHE WAS COVERED BY INSURANCE BUT DID NOT WANT TO PAY OUT OF HER POCKET. HE SUGGESTED SHE LEAVE THE CAR AND HAVE HER INSURANCE LOOK AT IT AND PAY CHARGES DUE. SHE DECIDED AGAINST THAT AND WANTED TO HAVE THE CAR TAKEN ELSEWHERE WHICH IS FINE.SHE WAS THEN UPSET BECAUSE WE REQUIRE PROOF OF OWNERSHIP PRIOR TO RELEASE. WE MET HER ON SUNDAY TO RELEASE THE CAR.BUT HER TOWTRUCK DID NOT ARRIVE FOR ALMOST 8 HOURS LATER. SO WE HAD TO MAKE 2 TRIPS TO ACCOMMODATE HER WE ALSO ACCEPTED A CHECK TO PAY US."
Licensing
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