Dormont Appliance Center

In the past, I also bought a cook top, microwave, and double oven from them. They were very helpful both times with making everything clear for me to understand. They helped me choose things as well as help me time things right. I was able to get my dryer at the time I wanted it. My dryer is so good. It dries everything in like 24 minutes. I think it has an extra motor in it or something. It is nice.

Dormont Appliance Center is a very responsive and reliable company. They brought our appliances on time and were very professional and courteous. They were also very careful in taking the appliances downstairs. We feel like we got a good deal on the appliances which were a stove, refrigerator, dishwasher an microwave.

The washing machine was full price, and we were told that if we paid full price for the dryer we would receive a $350 rebate for it on November 29, 2006. I have since contacted them 3 times within the last month and all they are telling me is that it's being processed. The washer and dryer work fine, but we probably wouldn't have bought it if we would have known we wouldn't get the rebate back for it.

SALES STAFF WAS VERY HELPFUL, AND THERE WERE A FEW GOOD DEALS ON FLOOR MODELS, BUT OVERALL I DID NOT FIND THAT THEIR SELECTION AND PRICING LIVED UP TO THE REPUTATION I HAD HEARD AROUND TOWN. STILL, I WOULD LOOK THERE AGAIN IF SHOPPING FOR HIGH-END APPLIANCES IN THE PITTSBURGH AREA, AS I BELIEVE THERE IS NOT MUCH PRICE DIFFERENTIAL ON THESE ITEMS, AND MY EXPERIENCE WAS POSITIVE ON THE SERVICE SIDE. SALESMAN FOLLOWED UP WITH ADDITIONAL INFORMATION BY PHONE, WHICH WAS A NICE TOUCH, WITHOUT ANY PRESSURE.

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ALTHOUGH GENERALLY SATISFIED WITH THE PURCHASED APPLIANCES, A FEW ASPECTS OF THE EXPERIENCE WERE LESS THAN IDEAL. REMOVAL OF PACKING MATERIALS/BOXES SHOULD BE PART OF THE PURCHASE IN MY OPINION. ALTHOUGH ID MADE ARRANGEMENTS FOR THEM TO MOVE THE OLD REFRIGERATOR TO THE BASEMENT, AT FIRST THE DELIVERY MAN SAID I WOULD HAVE TO PAY FOR THAT. HE RELENTED WHEN I SHOWED THE SALES INVOICE THAT LISTED IT AS INCLUDED. HOWEVER, WHEN MOVING TO THE BASEMENT SOME OF THE HANDLE BROKE OFF--EVEN WITH ME STANDING THERE THE MOVERS ACTED AS IF NOTHING OCCURRED, ALTHOUGH I DID MENTION IT. THE NEW REFRIGERATOR WAS NOT LEVEL AND WAS SIGNIFICANTLY WOBBLING: I ASKED AND THE DELIVERY MAN BLAMED MY FLOOR. I HAD TO ASK HIM TO CHECK AGAIN: HE WAS ABLE TO ADJUST AND BALANCE IT. EXPERIENCE ON THE WHOLE WAS SIMPLY SATISFACTORY. I DONT THINK THAT I WOULD NECESSARILY RECOMMEND THEM OR DISCOURAGE SOMEONE FROM USING THEM. ON THE POSITIVE SIDE, I WAS GLAD TO PATRONIZE SOMEONE OTHER THAN THE LARGE CHAINS.

OVERALL EXPERIENCE WAS NOT THE BEST. MONEY THAT WAS SPENT SHOULD HAVE GIVEN US BETTER SERVICE.

FRANK SWITALKSKI - SALES CONSULTANT WAS VERY HELPFUL, COURTEOUS AND PROFESSIONAL. THE DELIVERYMEN/INSTALLERS WERE PROMPT, HELPFUL, COURTEOUS & PROFESSIONAL.

BILL WHITE SPENT OVER AN HOUR WITH US DISPLAYING THE VARIOUS WASHERS AND DRYERS. HE HELPED US TO MAKE AN EDUCATED DECISION BASED ON OUR SPECIFIC NEEDS. LATER I MISSED THE DEADLINE FOR A REBATE OF $100. WHEN MY HUSBAND WENT DOWN TO TALK WITH BILL, HE WAS ABLE TO HAVE AN EXTENSION OF THE DEADLINE.

THE SALESPERSON WAS VERY NICE AND TOOK TIME TO COMPARE AND EXPLAIN DIFFERENT MODELS, MAKING SURE I GOT WHAT I WANTED, NOT JUST WHAT HE WANTED TO SELL. THE DELIVERY MEN WERE ON TIME, NEAT, AND FRIENDLY.

ARRIVED ON AGREED DATE. CALLED TO GIVE APPROXIMATE TIME OF DELIVERY AND ARRIVED IN TIME SPAN. SALESPERSON KNOWLEDGEABLE AND HELPFUL. I AM A REPEAT CUSTOMER AND HAVE REFERRED SEVERAL PEOPLE.

BILL WAS INFORMATIVE AND KNOWLEDGEABLE ABOUT THE VARIOUS DIFFERENT MODELS. WE WERE VERY PLEASED.

I LIKE TO DEAL WITH DORMONT APPLIANCE BECAUSE IT IS A LOCALLY OWNED STORE, GOOD SALESPEOPLE, AND COMPARABLE PRICES. YOU EVEN GET TO SPEAK TO THE OWNER, NOT LIKE THE GIANT STORES THAT ARE OUT THERE TODAY.