Approved ProCW Electrical Services INC
About us
CW Electric is a small business that is dedicated to bring you the best quality at a fair price. We have been serving the Pittsburgh area for 8 years and continue to grow to serve our customers. We have 7 electricians available daily and never use sub contractors. We are fully insured exceeding state minimums and carry workers comp insurance on each employee, most of our competitors do not. We are registered with the state of PA and licensed in the city of PGH (always ask a potential contractor to provide this information for verification). We provide fast, friendly service and strive for 100% customer satisfaction on every job and every call to our office. Large jobs or small, we treat them the same and ensure your project will get the attention it deserves. We use only the highest quality materials for a job done right the first time. We provide every customer a 5 year parts and lifetime labor warranty free of charge. CWE is a BBB accredited business with an A+ rating. We are also an Eaton Certified Contractor. CWE is not open on weekends. We value our employees and choose to give them ample time to spend with their families. We apologize for any inconvenience. CWE now offers bucket truck service for our commercial customers! Please give us a call for a free quote. We want to be your new electrical maintenance professional for all storefronts, parking lots and buildings of any size.
Business highlights
Services we offer
Panel upgrades - 100 amps-1000 amps, Troubleshooting electrical problems, commercial & store fronts, security lighting, inspections, lighting & new circuits, GFCI & AFCI protection, hot tubs & jacuzzi installation, old construction & new, wire phishing behind walls & ceilings
Amenities
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 2% |
Filter reviews by service
"I am sorry to hear you had a poor experience with our company. I am not sure how or why your project was overlooked on our schedule but will reenforce to our scheduler the importance of timely arrivals and overbooking appointments. Our goal is 100% customer satisfaction through the entire process and in this case we failed a customer. I do apologize for the inconvenience as that was not our intent. If the service has not been performed, I would like to offer a credit for service in the amount of $300 to pay for the time missed at work. If the service is under $300, we will perform the service for free. We are a good company that values our customers and in this case a mistake took place, in which we would happily cover the losses incurred."
"We have no record of this persons name or address in our system. If you are in need of any electrical services, please call the office at 412-766-1446 and we would be happy to provide this service for you."
"Thank you [Member Name Removed]...We aim to please!"
"We are sorry the job estimated did not fit your budget for the project. We are very conscious of our customers budgets but on this particular job, we could not meet him where he needed us to be. We provided a free on site estimate and priced the job according to what was asked."
"I am glad you found our technician to be helpful, knowledgable and provided you an excellent service. We are very respectful of our customers time and to that extent, we do not rush through our work, just so we can get to the next customer. The service end of the business is very challenging because a service call can last as little as 20 minutes or can develop into an all day job. In most cases, we have no idea how long the service calls will take but can assign some rough time values. This is why we schedule our appointments in windows of 2-4 hours. We received this customers inquiry on Monday, after she left a voicemail over the weekend. Of course, all of our techs were scheduled for other customers already. Dan let her know we could try to fit her in at the end of the day, being she needed a same day service appointment, she agreed. Dan called this customer at 330pm to let her know we could not make it as all our techs were still out on calls. The techs on this particular day, did not end their days until 430-5pm. We start our day at 7am and most guys are here at 630am. It makes for a very long day and I appologize that the circumstances surrounding this particular day, caused every tech to be out later than the standard 8 hours and Dan made the decision to reschedule this customer rather take advantage of our employees, which I completely agree with. It really is a no win situation. We could force an employee to work a 10-11 hour day and create poor work atmosphere or upset a customer. We do the best we can to satisfy both each and every day and will continue."
"We have no record of this customer in our system."
Licensing
Trade License Number
Trade License Expiration
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