Founded 1933 • With Angi since January 2004
Service Provider ResponseThank you so much for letting us take care of this for you. Great working with you. And thank you for the review.
Service Provider ResponseThank you for letting us know about your experience with our company. Complete satisfaction with our products and services is our goal. I see that our visit in the spring was for maintenance on your heating and cooling systems which we performed on May 3rd. Would you please contact me personally so that I may help to resolve any issues? Thank you. -Steve Boehmer
Service Provider ResponseI'm sorry that you have lost confidence with our services. We work hard to provide honest and reliable service. And we stand behind what we do with a 100% satisfaction guarantee. I do believe that our technician made an honest mistake when testing the components of your system, and that he was attempting to act in your best interest. I am aware that you have been in correspondence with our operations manager and I stand behind his offer of free maintenance visits and extension of your agreement to compensate for our error. Please let me know if there is anything I can do to help. I would love to continue our long-standing relationship. In your service. -=Steve Boehmer
Service Provider ResponseThank you for responding. With the information you provided to Angies List, we were able to find the correct service address and date and find you in our records. We do have the copy of the work order for your home. I am sorry for your dissatisfaction with our service. We have a satisfaction guarantee and are sending you a refund of the diagnostic charge that you paid our technician. It appears, at the time of our visit, that the system was frozen and unable to be diagnosed until it thawed out. We should have informed you that we needed to return to complete the diagnosis. We require our technicians to provide both repair and replacement options to help homeowners make informed decisions about their comfort systems. I'm sorry it was so one-sided. We will be using this example internally to improve our communications and provide a consistent service to our customers. Thank you for letting us know how we didn't meet our standards. I apologize for your inconvenience. Please let me know if there is anything else I can do. -Steve Boehmer
Boehmer Heating & Cooling is currently rated 4.5 overall out of 5.
Boehmer Heating & Cooling is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Boehmer Heating & Cooling accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing
Yes, Boehmer Heating & Cooling offers free project estimates.
Yes, Boehmer Heating & Cooling offers eco-friendly accreditations.
Yes, Boehmer Heating & Cooling offers emergency services.
No, Boehmer Heating & Cooling does not offer warranties.
Boehmer Heating & Cooling offers the following services: Emergency Service, Installations, & Preventative Maintenance of Residential & Light Commercial HVAC Systems. Home Energy Audits, Air Sealing, & Insulation. Furnaces, Air Conditioners, Heat Pumps, Water Heaters, Ductless Systems, Boilers, & Generators.
We specialize in plumbing services, repairs, inspections, installations, and more. We pride ourselves on the quality work we provide, while delivering great customer service. See the services we offer below and call -or- click to schedule a free estimate today!
2022 Super Service Award
At Insulwise, we focus on improving the energy efficiency & comfort of our customers homes by using a free-of-cost home energy evaluation to first determine the root of the problems you're experiencing in your home. By using infrared imaging, blower door testing (to identify air infiltration sources) and other metrics, we can better understand the nature of your homes comfort and energy efficiency issues. We then apply current-best-practice measures to air seal and re-insulate your home to achieve the results you desire!
2022 Super Service Award
American Insulation Services, LLC is a family owned and operated. We do NOT use sub-contractors. We offer incredible financing options. We also have monthly special offers.