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Property Recovery 911

Water or Storm Damage Restoration, Fire or Smoke Damage Restoration, Water Removal,

About us

Property Recovery 911 specializes in residential and commercial emergency restoration services. Our restoration technicians are trained to the highest standards and we employ state-of-the-art equipment, materials, and methods to deliver unparalleled results. We are constantly striving to provide the highest level of professionalism, exemplary customer service and rapid response when called upon to assist in an emergency situation. Offering prompt, professional emergency services that include water mitigation, fire restoration, mold remediation and biohazard cleanup; our certified specialists are committed to assisting victims of disaster protect their interests by quickly removing the source of damage and starting the restoration. Owner/operator Paul Messa is intimately involved with every job awarded to Property Recovery 911, ensuring the highest degree of quality control resulting in the best possible outcomes. Our workforce consists of long-term associates with whom we have established and maintained a close working relationship. Developing and nurturing this rapport within our ranks through loyalty, fair compensation, and mutual respect has helped us to acquire and sustain an outstanding crew of dedicated specialists. We provide comprehensive solutions to our customers resulting in a seamless work cadence and superior outcome. We are available any time of day or night 365 days a year with 24/7 live phone support to efficiently mitigate losses and help curtail additional damages. Direct insurance company billing is available, allowing our customers to concentrate on more important matters. Our commitment to excellence is not lost on our customers. Property Recovery 911 is the clear choice to deliver outstanding results at a reasonable price. For more information, contact us at (267) 808-7200.

Business highlights

Veteran owned and operated
Emergency services offered
29 years of experience

Services we offer

Property Recovery 911 offers emergency restoration services. Specializing in water mitigation, fire restoration, mold remediation, biohazard cleanup, board up, air duct cleaning and drain cleaning services; our technicians are on call 24/7 and can be on location protecting your interests within 1 hour. We serve residential and commercial property owners in Philadelphia and the surrounding suburbs.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-17 of 17 reviews
Alicia B.
Nov 2022
4.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
The team is off to a good start. My home is dry. I’m waiting for the reconstruction.

Chana R.
Sep 2022
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
They were amazing. Paul answered the phone and took all the time I needed, answered all my questions and was completely available for this project. The technicians who came in were kind, professional, and took great care with their work. In a stressful situation, they brought calm and confidence. Bill and Kyle took the lead and I trusted them completely. When the contractor came through to rebuild, he was amazed at how careful and clean the work was. He said it was some of the best he had seen. AND Paul helped me out with insurance claims! I HIGHLY recommend them.
Response from Property Recovery 911

"It was our privilege to serve you."


Kris D.
Jul 2022
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
We recently had need of the services of Property Recovery 911, and we can’t say enough good things about this company. We had used Property Recovery 911 some years ago with great result; they made such an indelible impression then that we didn’t hesitate to call them this Spring when our basement flooded. Unfortunately for us, our problems were just beginning. One flood, various broken pipes and three months later, PR911 was at our side at every turn, in every capacity imaginable. Not only does the company deliver abundantly on quality and service, we were provided the same crew throughout, which was very important to us and gave us great peace of mind. We immediately felt completely comfortable with them - and knowing we didn’t have to deal with different people each time some new problem arose was a huge relief. Our assigned crew was always polite and courteous, friendly, sympathetic, knowledgeable, helpful to the point of going above and beyond, not to mention diligent and careful. They were prompt and hard working and always pleasant. It was literally a comfort and a pleasure to deal with them, despite the circumstances. They treated our personal items with great care and respect and kept us informed at every stage. We felt so comfortable with them that we could leave them alone in the house and know we could trust them implicitly. In addition to all of the mitigation, the main crewman, being so observant and thorough, saved us a lot of future hassle when he would point out additional leaks so small they would have gone unnoticed by us, not to mention he caught an electrical problem with the outlet in our crawlspace about which we had been unaware (prompting us to have an electrician out who confirmed it was badly wired and has since been fixed). He was attentive to every little detail, shared all of his findings and results, and made every single step of the process easier and less stressful in every way. We cannot say enough wonderful things about him and how he performs his job. The other crewman was also wonderful and just as hard working, diligent and attentive to all of our needs. We couldn’t have been happier with his job performance, either. We discovered crumbling basement walls behind drywall that their mason expertly rebuilt. He is so nice and did such a wonderful job we look forward to having him back to finish the rest of the basement. The owner is patient and available at all times; always has the time to explain the process, offer advice, and calm you down. He even handles the insurance end to take some of the burden and stress off of the client. The bottom line is they truly care - and it shows. No one wants to be in a situation where your house is literally falling apart around you, and we certainly hope to never have to deal with anything else like this again, but if we do, we will, without hesitation, be calling Property Recovery 911 and be requesting the same crew. Thank you ever so much. You guys were the only bright spot in this nightmare, and we appreciate you more than you can imagine.

Karen M.
Mar 2022
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
$14,000
Excellent work - fast & professional

Fran G.
Mar 2022
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
Yes, I recommend this pro
The work is still in progress. So far Paul and his guys have been extremely professional and thorough. I would absolutely hire them again and highly recommend them

Zach H.
Feb 2021
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
$2,200
Property Recovery 911 did a fantastic job helping me out with my water damage, the team was extremely helpful, clean, professional, & timely! Was very glad we hired them! They also helped me big time with navigating the insurance process! They were even willing to be on the phone when I called the insurance company! Would hire again if we have any future water damage issues! Thank you guys!!

Vinny M.
Mar 2020
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
Extremely knowledgeable, communicative, and honest

Kathy C.
Mar 2020
4.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$1,000
Went well. Workmen were very nice & answered each of my questions. Had to leave machine running for a few days to be sure no mold. Only negative is they could have cleaned up that room a little better when machine was taken out.

Evelyn V.
Nov 2019
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
Yes, I recommend this pro
$15,000
It was a great service! Paul was very professional and he kept me informed of what was going on. I felt I was in good hands and worry free. They did a great job in removing the drywall and carpet that was wet because of the leaking pipe. When I got back to my unit, everything was clean. They really did a great job.

Jennifer B.
Nov 2019
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
Yes, I recommend this pro
It was wonderful. They were helpful. They answered anything we asked. They helped me to ease my anxiety.

Mike K.
Oct 2019
5.0
Biohazard Remediation
Yes, I recommend this pro
It was good. They were thorough and they quickly respond to all my emails.

Said S.
Oct 2019
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Yes, I recommend this pro
They did a great and wonderful job. They came in and fixed the 2 walls and 2 ceiling. It was nice. I was happy with them. They were very professional. They talked to me nicely. They restored the property.

LOUIS F.
Oct 2019
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
Yes, I recommend this pro
Thanks Property Recovery, I highly recommend, you gave us a home back!

MONICA B.
Mar 2018
5.0
Window Service
Yes, I recommend this pro
$250
We think a bird flew into our window and broke it, and we were a bit desperate to get our window boarded up before the nor'easter. It was on the third floor and in a two-story nook and not really reachable from inside the house. Paul was able to come out the same day we called and was very communicative about his expected arrival. He and his colleague were professional and pleasant and completed the job efficiently, and it held up beautifully against all that crazy wind and snow!

Tom P.
Dec 2017
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
I am extremely satisfied with the work performed by Property Recovery 911 and recommend them highly. Paul came out the day I called him to assess our situation and was ready to start the remediation the next day. His crew was professional and courteous. They were meticulous in their work and in documenting what they did. They took time each day to communicate with me on the status of the work. The project played out over seven consecutive days with no down time. It's inherently not pleasant to go through the demolition process to discover the mold and then the actions to remediate it -- but if you have to experience a project like this, you can count on the professionalism and expertise of the Property Recovery 911 team to put you on the right path to restoration.

Les S.
Apr 2016
5.0
Mold Remediation, Mold Testing
Yes, I recommend this pro
$2,700
It went extremely well especially given the weather conditions. It was a very chilly April 9th. It was raining and snowing and miserable. I was impressed with Paul's mannerisms and professionalism... It helped me process and begin the recovery of my business... I really thought he was going to charge 3 times what he did charge.

Brian K.
Oct 2014
5.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 3 more
Yes, I recommend this pro
$10,000

Property Recovery 911 quickly removed all remnants of smoke damage, water damage and any possibility of mold within the property. The owner of the company (Paul) even asked me to accompany him to the wholesale distributor of the smoke and water damage warehouse to go over all of the different options for remediating the smoke damage and removing the smoke smell from the property. I was educated in all of the products and was able to make an informed decision on where to spend my money. My property was completely restored and the tenants were back in the property within 3 weeks. The other surrounding properties were still waiting for contractors to provide estimates so they asked Property Recovery 911 to work on their houses as soon as they were done in my property.


I highly recommend Property Recovery 911 because they provide you with all of the information that you need to make the right decisions, they are courteous, they are efficient and they ensure that you are 100% satisfied during and after the work is completed.

Licensing

Insured

Licensed*

Trade License Number

PA106384

Trade License Locale

Pennsylvania

Trade License Authority

Commonwealth of Pennsylvania

Trade License Expiration

03/03/2022

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Property Recovery 911 is currently rated 4.9 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Property Recovery 911 accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Property Recovery 911 offers free project estimates.
Yes, Property Recovery 911 offers eco-friendly accreditations.
No, Property Recovery 911 does not offer a senior discount.
Yes, Property Recovery 911 offers emergency services.
No, Property Recovery 911 does not offer warranties.
Property Recovery 911 offers the following services: Property Recovery 911 offers emergency restoration services. Specializing in water mitigation, fire restoration, mold remediation, biohazard cleanup, board up, air duct cleaning and drain cleaning services; our technicians are on call 24/7 and can be on location protecting your interests within 1 hour. We serve residential and commercial property owners in Philadelphia and the surrounding suburbs.

Contact Information

Located in, Philadelphia, PA 19128

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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