Nu-Look Cleaning Services is a family owned, operated and supervised multi- service cleaning company that has been in business since 1970 servicing Residential and Commercial customers in the tri-state area. Nu-Look has built and maintained a reputation for doing consistent quality work. We take great pride in our business, and are 100% actively involved in daily operations. We supervise our staff of highly trained, honest reliable, professional cleaners; making sure total customer satisfaction is achieved. We do NOT do Oriental Rugs or Persian carpets.
Great job all around! Highly recommended for great service and excellent results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Camille D.
11/2019
5.0
Wonderful job. My rugs look brand new. Rob and Jeff were super nice and very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Leonard T.
10/2019
4.5
EXCELLENT!!!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$300
Marty W.
08/2019
5.0
The owner came out himself to give quote and day of work he came back to specifically tell his employees what to do and where to be careful when power washing. later in the day he called to see if I was satisfied with the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Merritt R.
08/2019
4.0
On time, reviewed what the job involved.chair.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$259
Elaine G.
05/2019
5.0
I received a prompt response from Rob at Nu-Look and after discussing the job, he was able to do the job the following day. They arrived on time and were very courteous and professional. They answered any questions I had. My rugs look great. I would recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Jeanette C.
04/2019
5.0
Efficient, reliable, and pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
MONTE M.
04/2019
4.5
very quick to do job
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$450
Kevin B.
04/2019
5.0
They did an excellent job on all the carpets including the stairs. It could not have turned out better, I would recommend them fully for any carpet cleaning jobs. They mentioned that they power wash decks as well. Look forward to using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Dianne K.
03/2019
5.0
Prompt, kept in touch, explained fully, great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eduardo N.
03/2019
2.0
Someone from the company called me one Sunday morning after I just had browsed Home Advisor on companies cleaning blinds, but specifically requesting not to be contacted yet, however this person said next day they would be in the area and could stop by to give me a quote to clean 9 Hunter Douglas Silhouette blinds (They have fabric!). He came at the agreed time and immediately told me their company is the only one in the area that can clean this type of blinds. When asked about a quote, he said the company charges the equivalent of 1/3 of the current cost of the blinds! These are 20-year-old blinds in perfect shape. I said that that was ridiculous, I just want them to take the blinds down, clean them and put them back. This has nothing to do with the current value of the blinds. He went to his car and came back after saying he went to check on the price of the blinds and came with the ridiculous cost of $1,300 plus $130 to dismount them plus another small cost for something else (quote was not in writing). He knew I was not going to accept, so then he said was going to give me a huge 50% discount, so now we were to about $670, still over expensive and I should have said no, but he did some of that old hard sell pressure. He finally said he would do it for $600 if I would pay him cash. Unfortunately, I fall for the pressure and said yes. Then, while working on taking the blinds off the mounts, he gave me all these disclaimers about why some blinds can not get cleaned or could be damaged, etc. I had one in particular that had an old coffee stain and I agree that this one might be difficult to disappear completely. I asked about putting them back after cleaned, to what he said he had spear parts in case one of the plastic mounting brackets would break. So, he took the blinds and left saying he would be back by Thursday. I then realized he did not give me a receipt for the blinds but trusted him as I had all the info from Home Advisor. Now, to be totally fair he came back as promised by Thursday and the Blinds where clean, even the one with the tough coffee stain. There were a couple we think they could have done a better job taking out some of the stuff that gets stuck in between the fabric, but overall it was a good job. He then went into putting them back into the brackets one room at a time. In one of the rooms, one bracket broke. I mentioned it to him and he said it was because from start whoever installed this one did it incorrectly, but I thought he would just fix it, but he said no, he did not have the part (!?) and basically said I had to do it myself, so that blind now looks twisted. While we really needed the get this blinds cleaned and the job was done right, it was not an enjoyable experience. This guy was harsh and difficult to talk with and feel comfortable about asking questions about the job. When he finished I paid him, he diligently counted the money and said goodbye, not before I asked about getting my invoice... He said he was going to email it back to me. I made sure he would get my info right and said I need it. I did not receive anything through the email and call the company a few days back to inquire about my invoice, they said they would send right away. I just got something in the regular mail. It is a plain receipt with no info about the company, the person that did the job, has no address, no telephone, nada! Just $600 for cleaning the blinds and a thank you. Overall my rate is: Overly expensive, too much of a hard sell, poor interaction with client (very abrasive throughout the deal). I recommend looking for other options even if they claim they are the only ones to do this kind of work in the area.
Rating Category
Rating out of 5
quality
4.0
value
1.0
responsiveness
2.5
$600
Michael C.
01/2019
5.0
Fast, friendly and did a great job. Little pricey and I don't like the wetness when its done. Overall I would recommend them.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$180
Casey D.
10/2018
5.0
They were wonderful! They fully explained what they were going to do and what we needed to do once they left to get the best carpet cleaning results. They were also on time and did not dilly dally around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
dennis g.
07/2018
5.0
I checked on how to clean a carpet in advance and Bart did it by the book and the carpets turned out great. From a very happy and now loyal customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Pat C.
05/2018
5.0
great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay T.
03/2018
4.0
I had my driveway power washed, unfortunately it did not help much but did get rid of some of the bird poop that has been there for awhile. The guy also cleaned off some dirt on the window shutter. Friendly people and reasonable rates!
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$150
Eileen L.
01/2018
5.0
SUPPER GUYS! THEY WERE ON TIME, AND I WOULD RECOMMEND THEM AGAIN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jack L.
11/2017
3.5
He was a really nice guy. Wanted to make sure I was satisfied.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynn T.
11/2017
5.0
He is very reliable, nice and do wonderful job siding looks new again