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Handy House Cleaning

3.6

(16) Verified Reviews

Founded 2012 •

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Licensing

Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
7:00 AM - 11:00 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
7:00 AM - 11:00 PM

Company Contact

Serving Philadelphia and the Surrounding Area

Philadelphia, PA 19130

Description

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee...

Verified Reviews

3.6

(16) Verified Reviews

Ratings Distribution

5

7

4

1

3

0

2

4

1

4

Rating Details

Price

3.7

Professionalism

3.2

Punctuality

3.4

Quality

2.9

Responsiveness

3.2
Read reviews by category
house cleaning (12)handyman (5)
Showing 1-10 of 16 reviews
4.0

04/15/2021

She did excellent work. However, She asked to many personal questions and made rude comments about how dirty the house was.

DESCRIPTION OF WORK
Home cleaning

CATEGORY house cleaning

COST $165

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/12/2021

2.0

09/23/2019

The young woman they sent didn't understand English very well. She was nice but cleaned VERY quickly and didn't do a good job. I paid for 3 and 1/2 hours and she was finished in 1 hour and 45 minutes.....HALF THE TIME I PAID FOR!! I would not recommend this company to anyone.

DESCRIPTION OF WORK
I needed my 1 and 1/2 bathrooms cleaned, my kitchen cleaned, my kitchen floor dusted and the house vacuumed.

CATEGORY house cleaning

COST $122

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/23/2019

2.0

09/14/2019

The one time cleaning for my house went fine. I would give the guy a B-. However the monthly apartment cleaning never happened. They cancelled the appointment less than an hour before the scheduled time. They didn’t even call, they basically just sent me a text/email to say they had to reschedule. With such a last minute cancellation I think at least a phone call would have been the proper custome...

DESCRIPTION OF WORK
One time cleaning & Monthly cleaning services for an apartment.

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/14/2019

2.0

09/10/2019

Cleaner arrived on time. Paid extra for deep cleaning and added baseboards & walls. Baseboards & walls were not done still dirty. Nothing was moved to be dusted in bedrooms I can wipe my finger in dust on nightstand & dresser. My bathroom floors were not cleaned. No upstairs baseboards dusted. Outside of cabinets in kitchen are still dirty. Not sure what she cleaned other than vacuuming. Left 70 m...

DESCRIPTION OF WORK
Deep house cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/09/2019

2.0

09/04/2019

Read the reviews. Not a good company. They provide a background check and collect payment. That's about all the value they provide. They pay the person actually doing the work very little. Every single pro has complained to me about Handy and offered to give me their number to contact directly. Every pro was late and sending one person to clean a 5 bedroom home is unrealistic. I had weekly service...

DESCRIPTION OF WORK
Housekeeping (repeat)

CATEGORY house cleaning

COST $200

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/04/2019

1.0

08/23/2019

DO NOT HIRE!! They won't return your calls - Ever - Unless they're trying to sell you their services. Then they're super duper sweet to you. But once they set you up with an appointment, someone will contact you and cancel - again and again - last minute, most likely. And if you try to find someone else within their company to replace that person, which is really difficult to do - LAST MINUTE - it...

DESCRIPTION OF WORK
WORST Company Ever

CATEGORY house cleaning

COST $100

WORK COMPLETED ON 08/23/2019

1.0

07/27/2019

This is a terrible company and service. They are quick to respond when time to take your money but if something goes wrong like when the lady never showed up there is literally no one to speak to no customer service number no humans to speak to. They claim they have background checks and satisfaction guaranteed however the lady was so unprofessional she called me the evening prior, cursed and expr...

DESCRIPTION OF WORK
Move in cleaning

CATEGORY house cleaning

WORK COMPLETED ON 07/27/2019

1.0

05/10/2019

Signed up for house cleaning beginning the first week of May for an anniversary present. Since then, the cleaner cancelled twice in a row. I had to pay up front for the cleaning service and never got what I paid for.

DESCRIPTION OF WORK
Weekly Cleanings - Expect Cancellations

CATEGORY handyman service

COST $80

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/10/2019

1.0

03/24/2019

I had e-mailed Handy the day before the job was scheduled asking that the cleaning crew bring a vacuum, a mop, microfiber cloths and any other supplies necessary for cleaning the kitchen, bathrooms and floors. I also expressed concern that only one person was coming to do the whole house when I received a change alert naming only one person. Handy answered my e-mails stating that the cleaning pers...

DESCRIPTION OF WORK
I needed one-time house cleaning on two floors that included wiping surfaces in the kitchen and bathrooms and vacuuming and cleaning all floors. The floors are laminate, tile and hardwood.

CATEGORY house cleaning

WORK COMPLETED ON 03/23/2019

5.0

01/31/2019

AMAZING! Shaqia does and absolutely spectacular job with my filthy filthy house. I try not to pick up before she gets there, but its definitely not perfect and Shaqia just puts things in their logical place. I've been very happy.

DESCRIPTION OF WORK
bi-weekly housecleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/24/2019

Services Offered

Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover
Senior Discount
No