Mike first contacted us to notify us that we could save some money if we refinanced (he led us through the purchase of our first home roughly a year before). We had about a half-hour conversation in which we both caught up on how the year had been and then talked about details pertaining to the refinance. My husband and I have been so impressed with Mike - and the whole team at Superior Mortgage - through both the purchase and the refinance of our home. He is extremely hard working and committed to his clients. He was honestly available to us any time we had a question or wanted an update. Our refinance went through in a month exactly, saving us on interest rate and PMI (it was dropped through the refi). We are very satisfied with the service we received and would highly recommend Superior Mortgage.
Description of Work: Refinance on our home mortgage. We used Friendly (now Superior Mortgage) to buy our home a year ago. We worked with the same broker - Mike DiGilio - to get us a refinance, dropping from a 5.65 to a 4.25 interest rate. Their fees for a refinance were quite low. We considered using a credit union, which was offering a $0 fee refi, but since Mike knew us and had been so excellent with helping us to buy our home, we decided the cost was worth it for service we knew we could count on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Patricia A R.
11/2010
5.0
mortgage broker
 + -1 more
I don't remember the price but they wrapped up quickly. They seemed very reasonable and they were great. They were really very friendly and helpful. I had a really good experience with them. Their patience and willingness to explain the complicated process of buying a home really stood out to me. They were really available for help and very patient. I would absolutely use them in the future.
Description of Work: I used Friendly Home Mortgage probably in September, for their mortgage services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer C.
06/2010
5.0
mortgage broker
 + -1 more
I had a great experience with Friendly Mortgage and my mortgage broker, Lam Tran. Lam was very responsive and I was able to quickly close on my new house. In terms of closing costs, Lam was able to save me several thousand dollars compared to his original good faith estimate. I would highly recommend Lam and Friendly Mortgage.
Description of Work: I received a mortgage quote from Friendly Mortgage and ultimately used Friendly to obtain my mortgage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Geoffrey S.
12/2009
5.0
mortgage broker
 + -1 more
Buying a house is incredibly difficult for a first time buyer. Banks do not make the job any easier. They usually try to hard-sell you on their mortgage and seek to exploit your lack of knowledge. It is confusing and nerve wracking, considering the amount of money involved. My wife and I bought our first house during the credit crunch, when banks were very risk averse. There were multiple obstacles to overcome in the process. The appraisal of our house was initially too high for the underwriters. Friendly got the issue resolved. Then it was too low. Friendly got the issue resolved. Finally, our credit was not high enough for the underwriters. Again, Friendly came through to get us into the house. All the while, they stalled the seller (who was growing impatient), and got me and my wife into our house. Our mortgage broker, Mike Digillio was available at all hours to answer our questions and give us instructions. We NEVER would be in our house without his help. Had we gone directly with a bank, our application would have failed on three separate occasions. Again, their service cost us nothing. In an industry that is so difficult to navigate, Friendly Mortgage stands alone as a truly exceptional organization. It's excellence goes beyond our mortgage broker. On the day I was to drop off our mortgage application, I came into their office to do so. The president of the company, whom I had never met, dropped what he was doing and personally reviewed the 80-some odd page application, page by page with me, to make sure all the Is were dotted and the Ts were crossed. I simply cannot say enough about this company. I recommend them for anyone looking to buy a house.
Description of Work: Friendly mortgage is a mortgage broker company. They shop around bank offers for you to get you a good deal on a mortgage. Banks pay them for the loans they steer toward them, so the service costs you nothing.
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FAQ
Friendly Home Mortgage is currently rated 5 overall out of 5.
No, Friendly Home Mortgage does not offer free project estimates.
No, Friendly Home Mortgage does not offer eco-friendly accreditations.
No, Friendly Home Mortgage does not offer a senior discount.
No, Friendly Home Mortgage does not offer emergency services.
No, Friendly Home Mortgage does not offer warranties.
Friendly Home Mortgage offers the following services: Mortgage services, mortgage banker, first time home buyer programs, refinances, purchase loans