Downtown Devops

DownTownDevOps Business Services We are a creative information infrastructure services group serving Small to Medium Businesses. Rapidly evolving technology landscape presents a myriad of opportunities to exponentially expand IT capabilities to provide much more bang for the buck. Our expertise layers new technology into current operations. We work with existing personnel to alleviate ongoing problems, kick start new projects ensuring that your business can focus more on pleasing your customers. We offer initial consultations to provide recommendations for major IT improvements with the least amount of effort. Areas for improvement could be in internal cloud infrastructure, corporate website development, single sign on capability, computer account integration, network design, data integrity and migration, off site backup functionality, outage rapid response and resolution, scripted automation of existing time consuming tasks, and office productivity and collaboration software. All services are provided at a base level of secure standards that reliably maintain the confidentiality of your business IT assets. Major Outage Respond to outages both after hours and during business hours according to defined Service Level Agreements. Monitor Network Infrastructure and Servers Establish best operating practices to maintain high availability of essential services Security manage security certificates audit access accounts manage software upgrades and patches provide employee training for security awareness automated access control systems