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Chestnut Hill Windows

Window Service, Restorations - Classic Cars, Hurricane Film Service,

About us

Chestnut Hill Window is the alternative to replacement windows for owners of older homes. We ensure your beautiful old windows don't end up in the landfill; the stay in your home, where they belong. The pricing of our full service option is comprable with good quality replacement windows - but much less than architectual quality products. We are EPA certified to for lead safe work practices and we are licensed as PEnnsylvania and MAryland home renovators.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Chestnut Hill Windows provides historic restoration and rahabilitation of windows and doors with the intent of bothe significantly increasing the energy efficiency of your home, while retaining the historic character. We remake your old windows (although upon request we will fabricate windows or French doors, etc.) so you are not putting your home in the planned obsolesce cycle of modern replacement windows. We normally insert insulated glass panels in place of the old single pane glass –

Services we don't offer

vinyl replacement windows

Amenities

Emergency Services

Yes

Warranties

Yes

Reviews
1.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
25%
2
25%
1
50%

Filter reviews by service

Showing 1-4 of 4 reviews
Joshua D.
Jul 2013
2.0
Window Service
$6,500
We will not be using Chestnut Hill Windows.  It appears their volume is such that they cannot take new business and/or simply do not care to follow up for customers who are ready to write a check...oh well, after reading these other review, it seems to be a trend.

Giang N.
Dec 2012
1.0
Window Service
$12,000
DAVID MANSFIELD APPEARS TO BE QUITE KNOWLEDGEABLE IN REGARDS TO WINDOWS.  HOWEVER, DURING THEIR WORK ON 3 SEPARATE UNITS IN OUR

Thomas S.
Dec 2012
3.0
Window Service
$9,000
During the estimate process the owner was extremely professional and knowledgeable - it was very clear that he knows windows and window restoration.  The team came and extracted the windows within a week of the original timeframe stated in the contract.  Unfortunately the date that the windows were supposed to be reinstalled came and went and I gave the company an extra week to contact me with a new timeline for reinstallation given that I know timelines can shift slightly.  We made an appointment for the date I was told the company would be ready to reinstall the windows and I took the day off from work.  The crew never showed.  I explained to the owner that I was not pleased given that I had recently started a new job and couldn't continue to take time off from work for them to reinstall the windows.  We made another appointment for a Saturday so I rearranged my schedule to be home for the installation.  On Saturday morning the time of the appoint came and went and no crew showed.  I phoned the owner who informed me that his crew was running late and gave me a later time that morning.That was followed by a text that said an hour later, and that cycle continued until at 1:00 pm when I was told they wouldn't be able to make it.  it took me another three-plus weeks and much aggrivation to finally get the windows installed.  In the end they owner and his crew tried to make things right by working evenings and long days but unfortunately they had already damaged their reputation with me.  Ultimately the windows looked really good and I'm glad I had the work done, but to this day - 3 months later - I'm still trying to get Chestnut Hill Windows back to weather strip the windows to close 1/8 -1/4 inch gaps that remained on the sides of about 30% of the windows and to repair one of the windows that won't stay open.  Knowledge-wise Chestnut Hill is a good company, but operationally they need improvement.  I would consider using them again but I would require a far more detailed contract with written performance measures that the company would need to meet in order to receive full payment.


BARBARA C.
Sep 2010
1.0
Window Service
$5,000
I had to have the glass replaced in 9 of my windows. The job was sloppy and lacked quality. Owner insisted that I needed new window jams. I did not want him to replace them,but he kept insisting so I finally gave in and he replaced the window jams. The top of the double hung windows have not stayed up since. He has tried to fix them but the jams are junk and he refused to put to the old ones back in. Fall of 2009 he took the old jams and was going to recondition them and reinstall them. In April 2010 the owner/inventor of Bi-Glass came and "tuned-up" the sashes and jams, the old jams were not referbished and reinstalled . Two months later when I checked the windows, almost all of them had slid down from the top again about 2". Mr Mansfield indicated he would check with the owner/inventor in June when I contacted him. I have not heard back in spite of monthly contacts. I now have double hung windows that the top sash does not stay all the way up. I have now been dealing with this for 2 years and I am tired of it. 4/7/2011 - please let me know what those solutions are. The last time we spoke, ~ 12/7/10, CHW was investigating a few other options. I have not heard back since and I did try to contact CHW via email on 3/15 and email and phone on 4/4. Still no response.
Response from Chestnut Hill Windows

"The member is one of our few unhappy clients; we did not convert her windows to Bi-Glass (R); and the manufacturer of the jambliner system has been completely unresponsive to her needs. We have offered alternative solutions, but they do not suit her wishes."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chestnut Hill Windows is currently rated 1.8 overall out of 5.
No, Chestnut Hill Windows does not offer free project estimates.
No, Chestnut Hill Windows does not offer eco-friendly accreditations.
No, Chestnut Hill Windows does not offer a senior discount.
Yes, Chestnut Hill Windows offers emergency services.
Yes, Chestnut Hill Windows offers warranties.
Chestnut Hill Windows offers the following services: Chestnut Hill Windows provides historic restoration and rahabilitation of windows and doors with the intent of bothe significantly increasing the energy efficiency of your home, while retaining the historic character. We remake your old windows (although upon request we will fabricate windows or French doors, etc.) so you are not putting your home in the planned obsolesce cycle of modern replacement windows. We normally insert insulated glass panels in place of the old single pane glass –
vinyl replacement windows

Contact Information

18 E. Highland Avenue, Philadelphia, PA 19118

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