Bill Frusco Plumbing Heating & Air Conditioning

I got the recommendation from a neighbor. They came on time, right away, and estimated the cost. It was exactly what they ended up charging. They should have probably charged a little more than then did. They were very pleasant and professional. The plumber brought an apprentice. I had to ask the apprentice to clean up after himself. That was minor compared to what it could have been. I provided the parts. I would absolutely use them again. There was a little dripping afterward but it may just be the old toilet. They answered all my questions.

Plumbers were courteous, answered questions asked, and cited alternatives. They cleaned up and replaced cabinets. I would recommend this company to anyone else.

FROM THE MOMENT ROSE ANSWERS THE TELEPHONE TO COMPLETION OF THE WORK THIS IS A VERY POSITIVE AND PROFESSIONAL COMPANY. EACH TIME I HAD AN APPOINTMENT WITH THEIR CRAFTSPEOPLE AT MY PROJECT, THEY WERE THERE AHEAD OF THE APPOINTED TIME. THE STAFF IS COURTEOUS, NO PRESSURE AND THEY KNOW THEIR CRAFT. I HAD RECEIVED OTHER BIDS FOR THIS WORK AND EACH WAS MUCH HIGHER. I HAD TO POSTPONE THE FIRST JOB TWICE BECAUSE OF CONFLICTING RESPONSIBILITIES AND EACH TIME, ROSE DITRICH WAS VERY ACCOMMODATING AND COURTEOUS. WHEN I WAS READY TO RESCHEDULE, IT WAS NOT A PROBLEM AT ALL. THEY HAVE COMPLETED TWO ADDITIONAL PROJECTS FOR ME SINCE THIS FIRST ONE AND THEY ARE STILL PROMPT, COURTEOUS, PROFESSIONAL AND VERY NEAT. I HIGHLY RECOMMEND THEIR SERVICES.

THEY WERE FINE, THE WORK WAS OK. THEY WERE FAST, CLEAN, AND PROFESSIONAL. WHEN I TALKED THE PRICE OVER WITH MY FATHER AFTER I HAD PAID, HE FELT IT WAS HIGH, SO I CALLED THEM BACK AND ASKED THEM TO CHECK THE PRICE TO MAKE SURE I WAS CHARGED CORRECTLY. THEY SAID I WAS OVER CHARGED $70. THEY DID SEND ME A REFUND OF THAT AMOUNT.

EXCELLENT WORK, ON TIME, PROFESSIONAL, GAVE ACCURATE ESTIMATE FOR WORK. FOLLOWED UP WITH THANK YOU LETTER FOR HIRING THEM AND HOPED TO BE USED AGAIN. ( IMPRESSIVE FOR A PLUMBING BUSINESS)

THE DRAIN SPECIALIST WAS VERY PUNCTUAL TO AN EMERGENCY. THE COMPANY IS AVAILABLE 24 HOURS. THE COST FOR THE SERVICE WAS QUITE HIGH FOR THE SHORT AMOUNT OF TIME NEEDED TO COMPLETE THE JOB.

COULD NOT UN-BLOCK SANITARY VENTS ON SIDEWALK. THEY WANTED TO BREAK OPEN APRON ON SIDEWALK. GAVE AN ESTIMATE OF $850, BUT COULD NOT DO THE JOB. EXTREMELY OVER-PRICED. ALSO STATED THEY WOULD NOT BE RESPONSIBLE FOR ANY CONCRETE WORK.

THESE INSTALLERS WERE ON-TIME AND VERY FRIENDLY AND COURTEOUS. ONLY ONE SMALL PROBLEM; THEY DID NOT ANTICIPATE THE WEIGHT OF THE OLD HEATER WHEN REMOVING IT AND BROKE THEIR HAND TRUCK. THEY HAD TO WAIT OVER ONE HOUR FOR THE COMPANY TO SEND OUT A NEW HAND TRUCK.