Founded 1997 • With Angi since February 2008
Service Provider ResponseWe are extremely sorry that the customer's experience with us did not meet his expectations. When there is roof damage caused by storms, in this case hail damage, the homeowner’s insurance claim is filed, and an insurance adjuster makes the final determination to the amount paid to repair the damage. As sometimes happens, coordinating meetings with insurance adjusters don’t always go as smoothly as we would like and can leave the homeowner frustrated as was the case here. There were several failed attempts with coordinating the meetings with the adjuster. We had a scheduling conflict on our first meeting with the adjuster, and we take full responsibility for that mistake. On the second attempt the adjuster had written down a different day and time for the appointment. On the third and fourth attempt, rain kept the adjuster from keeping the appointed time to meet. It’s unfortunate that these meetings did not happen, leaving the customer upset. Zimmerman’s Roofing has built a solid reputation as a company that provides top-notch service to its customers. Our sales and service technicians are thoroughly trained on not only knowing how to do the work needed for the customer, but to provide that work with outstanding customer friendly service. I think our 85+ solid Angie’s List reviews prove that point. There is no way we would still be in business if our customers were not happy with our work and customer service. We are extremely sorry that the client's experience was not satisfactory. We take these reviews seriously, and will do what we can to try and reach a conclusion with him that will meet his expectations.
Service Provider ResponseAWESOME! We here at Zimmerman's Roofing are happy to hear that your experience was wonderful. That's what its all about! Please let us know if there is anything that we can help you with in the future!
Service Provider ResponseWe do have a small service fee of $79 for our Technicians to come out. They are normally able to fix the issue the same time they are there because all of our trucks are fully stocked with most common roofing materials as well as shingles. Sorry that we could not be of service to you at this time. If you have any Roofing issues in the future we would love to be of service to you.
Slate roofing & new construction.
Zimmerman's Roofing is currently rated 4.7 overall out of 5.
Zimmerman's Roofing is open:
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Zimmerman's Roofing accepts the following forms of payment: MasterCard, Discover, Check, Visa, Financing Available, American Express
No, Zimmerman's Roofing does not offer free project estimates.
Yes, Zimmerman's Roofing offers eco-friendly accreditations.
Zimmerman's Roofing offers the following services: Residential and commercial roofing repairs, maintenance and replacements, asphalt shingles, metal, rubber, cedar shake, synthetic slate, skylights, gutters and downpouts, gutter guard, insulation, replacement windows, exterior doors, interior doors & siding.