CRATSA CONSTRUCTION
About us
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Business highlights
Services we offer
& ROOFING., ADDITIONS, ALL REMODELING, BATHROOMS, CABINET MAKING, DECKS & PATIOS, FLOORING/HARDWOOD FLOORING INSTALLATION, GAMEROOMS, HEATING & AIR CONDITIONING, KITCHENS, LIGHTING, NEW CONSTRUCTION, PAINTING INTERIOR, SIDING, WINDOWS
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
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"Hello [member name removed], Sorry if there was confusion, the proposal was a flat rate proposal. The hourly rate was for any additional work you might have me do while I was there. You can always ask for a flat rate for any additional work as well. Sorry that I did not communicate that well to you. Sorry I missed the opportunity to serve you. Thanks again for the inquiry. Nick"
"I am very sorry (member name removed), I recheck my messages and cannot find a record of you call."
Nick worked on a cost plus basis. He gave us a quote for the work he would perform, then I sourced the design and materials from a combination of Home Depot and Don's Appliances.
Nick gave me the name of a designer at Home Depot who gave me exactly what I wanted, within the budget I presented.
As with any signficant project, things happen along the way, such as schedule changes. Nick's approach was never to keep everything in perspective, and just deal with the issue without getting worked up about it. It was a terrific experience working with him.
I plan to call Nick for additional work this year, and have recommended him strongly to my friends and family.
Nick is the top reason that I will continue to be a member of Angie's list. My experience with him was that good.
installing a fire rated door. We also had him put a railing in and fix
the flashing on our chimney. He was right on time when he came to give
an estimate and also pointed out some things that would need to be
changed/fixed to bring house to code (something other contractors either
ignored or didn't notice). He got an estimate to us very quickly and
also set a start date. His workers were extremely professional.
Anytime we were in or around the area they were working on they had no
problems giving us an update on their progress or explaining what they
were doing. As someone who likes to do as much work as possible myself I
was very pleased with the work done by Crasta Construction and would
use them again in the future and would and have recommended them to
other people.
"Member, I am very sorry that you did not receive your estimate. It was prepared and sent on July 17th. I understand and agree that customers should not chase contractors to award work. I also think that contractors should not badger customers to get work. So I think we both erred in not giving a second call just to see what was going on. I did send the estimate for just replacing the tub. I always check the public records for ownership of properties so that my contracts are legally correct. I am sorry that your experience with the company was not to your expectations. Respectfully submitted by Nick Cratsa"
Nick Cratsa was by far the most responsive and professional of all of the contractors I spoke with. He got back to me promptly with an estimate, which included drawings of the interior and the exterior of the entryway, a detailed description of the work that was to be done, and a list of materials that I would have to purchase for the construction of the entryway, as well as for the other projects that were to be done inside the house.
After signing the contract, he told me to expect that the work would start some time in September. The only negative thing I have to say is that they didn't end up starting the job until the end of November. But it was definitely worth the wait!
Once his team of workmen started, they showed up each and every day promtpy at 8 a.m. They were professional, courteous, and very pleasant to work with. They accomodated any special requests we had. Their work was done thoroughly and with attention to detail. The entryway is beautiful and is exactly what I wanted.
The bench and shelf in the entryway, as well as the cabinets in our mud room that Nick designed and built are absolutely gorgeous. He is quite the craftsman when it comes to making cabinets and doing custom wood work.
I am extremely pleased with all of the work that they did. I would highlyl recommend Cratsa Construction and will definitely be using them for any future construction/remodelling, carpentry projects.
"Total oversight on my part. I must have unknowing deleted the appointment. A call would have straighten it out but I understand how you feel. Sorry"
Licensing
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