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Founded 2002 • With Angi since October 2010
4 Man O War Dr
Media, PA 19063
Service Provider Response
This is in response to Mr. [removed member name] Complaint: First let me express my serious concerns in the insubstantial accusations of Mr. [removed member name]. He has moved with us on several different times into small apartments and there was never a problem before. For this most recent move, we put him into storage while he was waiting to make settlement on his new home which he told me on many phone conversations how he was having a problem with his father not affording any financial assistance for this move. Point 1 which is a very important fact: [removed member name]packed all the small items himself. This is called PBO (Packed by owner) and we are not responsible for how he packed his boxes, we cannot control how and what was packed by customer. Their own items we assume have been packed per their own specifications specifically if they are such: ”treasured and Sentimental items”. Point 2: Mr. [removed member name] packed all his lamps, dishes, cups, plates, glass ware and bottles. Again, the issue is with the way in which he wrapped and packed these items. None of the boxes were packed or filled to the top correctly to avoid stacking issues. Due to the fact that he did not load them or wrap items correctly this caused them to be to light in the corners and therefore unable to withstand any extra weight which then of course can cause buckling and damage to the contents. Point 3: Many of the pieces of furniture that Mr. [removed member name] claims where damaged in the move are completely false. Most of his furniture, as he even stated in his complaint, has had scratches and typical wear and tear damages from being older pieces. We know this because we moved him three times His answer to that was “Oh they are old and it really does not matter” since he would be getting new ones as soon as he could afford to. Point 4: Once he alerted us to these issues we promptly made an appointment to go to his new home and assess the damages. Upon seeing most of the items I was confused as he stated many of these items were antiques. Once we assessed the furniture we were surprised to notice that many of these so called “antiques “and “irreplaceable items” were not even antique items. Having been in the furniture and moving business for over 20 years, these items, while older and valued family heirlooms had been previously damaged and not been damaged in this current move as he is claiming. We explained what P.B.O stood for which is packed by owner and since he packed all his own items we could not be responsible for boxes that were packed by him. We have no idea if those items were broken before we even moved them at this point. However we did explain to Mr. [removed member name] because he was such a good customer we would gladly take care of his sofa and any of the wood items that looked like they had marks on them. We also stated that we would fix the arm on the sofa which had come lose. Mr. [removed member name] then proceeded to state that his plates that where broken where 24 karate gold. If that had been true then 24 karate gold plates should not have been packed in a box with old coffee mugs, and books other items that have not been packed with valued items. These items had no packing paper in between each dish; they were just lying on top of each other with nothing to protect them. The dishes had been wrapped in newspaper around the whole stack hoping to keep everything in place. Professional movers would have wrapped these pieces correctly using proper material in dish packs and then this type of damage would never have occurred. Our policy with all of our customers is to have all paper work signed and any info noted of any issues at that time that the job went well. Mr. [removed member name] was very happy with the crew we sent to do his move. He signed all paperwork. We will be happy to forward any and all paperwork upon your request. We have tried very hard to get in touch with Mr. [removed member name] to set up an appointment for us to come out and pick up his sofa so we can fix the arm. We did already touch up and fix his scratches on a lot of his wood pieces the first day that we were there to see him. We also attempted to finish touching up additional previously scratched furniture, but Mr. [removed member name] had prior engagements and asked us to return another day to finish up the repairs. We have tried on at least four different dates to call him so we could set up a time to send our furniture repair man to go out and get these items taken care of for him. Till this day we have had no response from him except this recent letter from the B.B.B. Please note that Mr. [removed member name] as with all of our clients were given the option at the start of each of their moves to purchase additional insurance (pricing based on coverage) or stay with the standard $.60 per pound per item which is free with the move. Mr. [removed member name] declined this option on all of his moves due to the additional cost. The cost of moving in and out of storage has been part of this issue. We are very unhappy that he feels our services this last move did not meet his expectations however, we cannot be held accountable for items wrapped and packed in sealed boxes or furniture scratched that are not new or fresh as many of our photos prove. Mr. [removed member name] is stating that he may be taking us to small claims court for the sum of $3000.00 dollars which is close to the total amount of all his past moves.Service Provider Response
Dear [Member Name]: We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call us for your next move. We hope to have the pleasure of doing business with you for many years to come. Sincerely, Ramsey's Moving SystemsService Provider Response
We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call Ramsey's Moving in the future. We hope to have the pleasure of doing business with you for many years to come.Service Provider Response
We would like to thank [Member name removed] for her continued business she has been a great customer to us in the past. We are sorry that she had some problems on this move. The owner met with [Member name removed] at her home and addressed and repaired all issues she brought to his attention. And we believed that any and all issues were fixed to [Member name removed] satisfaction. There were even additional items that were not damaged by Ramsey's Moving that the owner fixed on good faith.Service Provider Response
In response to [member name removed] complaint, we had contacted her on several different occasions. Please be aware that prior to all work being performed all customers are given the option of various different levels of insurance to cover instances like this. We can provide all copies of signed legal documentation if needed. [member name removed] declined the Full Value Protection Insurance coverage and chose the standard $.60 per pound per article as it was standard and free. We repeatedly tried to contact [member name removed] and were finally able to coordinate the repairs. [member name removed] submitted a receipt in the repair of her floor for reimbursement. The work that was performed on her hard wood floor was not covered under the damage waiver she had signed, however we were willing to discuss the opportunity to fix the situation with her. When we were issued the receipt it did not have any company information or corresponding phone numbers and we needed to further investigate prior to payment. We also did resolve the issue of her refrigerator door. The replacement parts are ordered and awaiting installation upon [member name removed] approval. She was notified of this and was very happy that it was going to be completed for her. As always we do our very best to keep our customers happy and we are very accommodating and compliant with all our customers. If you need any further info please do not hesitate to contact us during business hours.Millennium Moving & Storage in Montgomeryville, Pennsylvania, is the full moving service offering local and long-distance moving expertise. We also offer short- and long-term storage options. Learning the art of moving, like any profession, takes professional training, attention to detail, and a passion for excellence. Our company has the passion and experience it takes to make your move smooth. That's because our ongoing training is given to every team member, giving our moving counselors, packers, drivers, and crewmen the knowledge they need to serve your moving needs. By using innovative equipment, packing materials, and techniques, we also ensure the utmost protection of your valued possessions. With 75 years of combined moving experience, we truly are the moving pros. If the idea of moving everything in your home seems overwhelming, our professionals promise to make your move manageable. We will personally assign you a moving counselor who is organized, efficient, and an experienced veteran to move you and your family into the future. Additional DBA - Millennium Moving & Storage. Family owned & operated. Moving available Monday through Saturday (8:00 AM - 6:00 PM) Sundays upon availability
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HIGH QUALITY CLEANING SERVICES AND AFFORDABLE PRICES PROUDLY SERVING Wayne, Bryn Mawr, Devon, Rosemont, Villanova, Berwyn, Ardmore, Paoli, Haverford, Havertown, Bala Cynwyd, Malvern, Newtown Square, Chesterbrook, King Of Prussia, Exton,Norristown, Valley Forge, Gladwyne, Merion Station, Broomall, Winewood, Narberth
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2019 Super Service Award winner! Since our founding in 2017, M&S Deep Cleaning has been known for quality services, exceptional efficiency and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet, but exceed your expectations and ensure your full satisfaction. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Please call today for your FREE ESTIMATE. We look forward to earning your business!
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Commercial, industrial, residential, apartments, corporate, government, retirement communities, schools & libraries, antiques & fine furniture, piano's, local & long distance moves, evictions, clean outs, pick-ups & deliveries, hoisting heavy furniture, packing supplies & materials, senior relocation & storage.
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Ramsey's Moving Systems LLC is currently rated 3.9 overall out of 5.
Ramsey's Moving Systems LLC is open:
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Ramsey's Moving Systems LLC accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa
Yes, Ramsey's Moving Systems LLC offers free project estimates.
No, Ramsey's Moving Systems LLC does not offer eco-friendly accreditations.
No, Ramsey's Moving Systems LLC does not offer a senior discount.
Yes, Ramsey's Moving Systems LLC offers emergency services.
Yes, Ramsey's Moving Systems LLC offers warranties.
Ramsey's Moving Systems LLC offers the following services: Commercial, industrial, residential, apartments, corporate, government, retirement communities, schools & libraries, antiques & fine furniture, piano's, local & long distance moves, evictions, clean outs, pick-ups & deliveries, hoisting heavy furniture, packing supplies & materials, senior relocation & storage.