Fix-A-Vac

I dropped off the vacuum cleaner, and the man there told me it would be $10 to diagnose the problem. He told me to call back in a day or so after 1 p.m. to find out the price for repair and what the problem was. He was very difficult to understand, so I went by rather than call. When I returned to the shop, the man told me the price for repair was $68. I was pretty sure the problem was just a belt, so this price surprised me. I asked what the problem was. He told me a he had to "rebuild the selector assembly, overhaul the agitator, replace the belt, clean the filter, and clean and lubricate parts." I decided to get another opinion since the vacuum was not very old. Also, at this cost, based on what I paid for the vacuum cleaner originally, it probably wouldn't be worth repairing it. I asked for a copy of the tag he'd removed from the vacuum with all the problems listed, but he wouldn't give it to me, even though I paid for the diagnosis. I had to copy down all the things wrong with it. Then I went to another vacuum repair shop. There was no diagnosis fee, and they called me back the next day to say the repair was $13.45 + tax for a broken belt, and I could pick it up anytime. I definitely discourage anyone from using Fix-A-Vac.

unknown

It was an awful experience. Instead of replacing the vacuum's bag, he merely placed duct tape on it. He assured me the tape would suffice and that the vacuum cleaner would work as usual. When I tried to use the machine at home, however, the tape blew off along with the deodorizer. Dust was blowing everywhere, too. I had to make several trips to the shop, and I had to give the owner an ultimatum just to get the work done as I had wanted originally. Ultimately, a job that was supposed to be $59.00 turned out to be $79.00 in the end. Furthermore, the owner wasn't clear in his pricing and his explanations, and he was rude as well.

I called to confirm they were open. When I arrived they were able to replace the belt right away

I took in a Bissel carpet cleaner that hadn't been working for about, oh, four years. I could turn it on, the hand tools worked, but no water or shampoo would come out the base for carpet cleaning and the flow indicator would never spin. I'd tried to diagnose the problem myself using info found on the web (even had it mostly apart) with little luck; near as I could guess, it must have been the pump. I was told to call back either the next day (a Saturday) or Monday for my free estimate; I forgot until Tuesday. When I called I was told the main heater had gone bad?that if folks use too much shampoo it can get gummed up and if left to go dry for extended periods, it could crack, go bad, and block water flow (at least, this is how I remember his description). He gave me an estimate, told me two days and it would be fixed. Two days later, it was fixed, cleaned, and ready to go for the price quoted. I tested it out a couple days later and it seems to be working good as new.

My very old, and very expensive Thermax vacuum wasn't working properly. It was a very expensive vacuum and I had never had any trouble with it in the past. I decided to find someone and see what it would cost to repair, if it could be repaired. I happened to drive by this shop, I called and asked if they worked on my type of machine they said yes, bring it in. I brought it in on Sat. Oct. 4. They told me to call Monday afternoon after 3pm for an estimate. The estimate was for $115 and I told them to go ahead and fix it. They called me on Friday, Oct. 9 and said it was ready. I picked it up on Sat., Oct. 11! I am very happy with this shop and I highly recommend it to anyone who needs a vacuum repaired or wants to buy a vacuum.