Family owned business since 1923. Plumbing, Heating, Air Conditioning, Duct Cleaning, 5 generations of Kling's
& Air conditioning service, & replacement. We service all brands. We also do duct cleaning, Plumbing service, We service, and dryer vent cleaning, backflow testing. Heating, faucets, fixtures, install water heaters, sale and install Generac Generators, water conditioning, well pumps
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Number of Stars | Image of Distribution | Number of Ratings |
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40% | ||
0% | ||
20% | ||
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40% |
"We have been serving or customers for over 93 years. Permits were pulled for her project and the job was inspected. We have served thousands of satisfied customers over the years who can vouch for the quality of work we do. This is all about money. We will NOT be bullied or bad mouthed by this customer into giving her something because she thinks if she squeaks loud enough she will get the grease. There is a toy in every Cracker Jack Box. Oh, here again this boiler was installed 8/25/2011. Over 5 years ago. And the price tag was not $21,000. It was $12,000. BIG difference."
"[Member Name Removed], Thank you for your kind words. Our goal is to please the customer at all times. Looks like we did that. Thanks again."
"[Member Name Removed], I am glad we could get your furnace fixed so fast. I am glad we could make that special effort to go get the part in Harrisburg. Thanks for your remarks."
"Mr. [Member Name Removed], Thank you for allowing us to perform your plumbing needs. Hope we can help you again."
"A long time customer. Thank you for using F. F. KLING & SONS INC. to do your Plumbing, Heating, and Air Condition work for all these years."
"[member name removed], Thank you for your kind review. Word of mouth and review's like yours on Angie's List helps our customer base grow. We hope to do business with you again. Thank you."
As a result of an October furnace inspection I was advised my existing furnace was leaking carbon monoxide. This created an urgent situation as cold weather was fast approaching. I was a long term customer of this HVAC contractor so I requested a quote and also requested a quote from two other sources. FF Kling was the highest quote by 10% but due to my long history with them I gave them the nod.
Let me start the comments by saying the end result was pretty close to what I was expecting but the process of getting there was a little painful. It seems this organization has different people with different skill sets. The HVAC installation crew was painfully slow and the workmanship caused me to make several comments to the supervisor not onsite. The hot water heater guy was fast, knowledgeable and I had absolutely no complaints about his efforts.
Ultimately the problem areas were corrected and I am happy with the end result. My one caution would be to keep an eye on their HVAC work as these guys didn't seem as knowledgeable.
"Mr. [member name removed], I am sorry the HVAC Installers did not preform up to your expectations, and I am glad our Plumber did perform as he should. We as a Company take great pride in our workmanship. I am glad you brought this up to our attention. It has been dealt with in an appropriate manor. Thank you"
"Mr. (removed member name), Thank you for being a long time customer of 10 years. We appreciate your business and glad that you take advantage of Preferred Maintenance Agreement. Thank you"
"Thank you for review Mr. (member name removed). I see this is the first time we have worked for you, and I am happy you were satisfied with our work. I hope you will continue to use our company."
"[member name removed], Thanks for your review.We do love when our customers let the public know how we did. Hope you enjoy your new HVAC equipment, and water heater."
"(Member name removed) Thank you for your great Review. I am glad we performed the services for you professionally and in a timely manner. I hope you enjoy your new furnace and water heater for many years to come."
"Mr. [Member], I want to thank you for being such a Loyal Customer of ours for so many years. I am glad we could help you in a short time to get you heat when your furnace decided to stop working."
"Thanks for your review [member name removed]"
"Thank you for your review. I hope your new furnace is keeping you warm."
"Thank you for your review. we appreciate your business."
"Thank you for your review. I hope we can continue to serve you."
"Thank you for your business. I am glad we got your A/C up and running in a timely manner."
I'm not sure of the price any more but were unhappy because he inflated his time spent by a considerable amount. Was definitely NOT here the time he billed for. Said he would return days when he had to leave and didn't and didn't do that either. Said he was unhappy because we picked and provided the light fixtures, disposal, and toilet we wanted. He seemed to think he should have done the shopping and we should have been happy with what he chose so that he could make a profit on those items since he could get them wholesale.
"Work was completed 9/13/2010 not 9/1/2011 GPS does not lie, there was No inflated time. We only charged $35.00 an hour. 20 hours @ $ 35.00 = $700.00 + $256.00 for material came to $956.00. When you came to the office we deducted $70.00 or 2 hours of labor off your bill for him running to Lowes for parts. He started the job on Wed. 9/8/2010 was there all day, came back Thurs.9/9/2010 all day again. We pulled him off the job on Fri. 9/10/2010 because of an emergency. A water line broke above a ceiling and we needed to cut opening to repair leak and patch ceiling. We came back the following Monday 9/13/2010 and completed the job. And yes all contractors are not happy when the consumer buys fixtures etc. and ask us to install them, but we deal with it. I personally do not know why this customer would be unhappy"
"I want to thank you for your review, and hope we can always satisfy your needs."
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