Ramsay's Automotive, Inc.

About us

Ramsay's Automotive, Inc. employs 3 automotive technicians at each location (Downingtown & Malvern) to complete the work on your vehicle and a service writer to greet you when you arrive and keep you informed as the work progresses. A call for a typical state inspection, for example, may include the items required to pass the inspection, a group of recommendations from the technician and finally, work that may be needed at a later date. To prevent surprises, you'll receive a cost estimate during the call and you'll be asked for approval to proceed. Payment is expected when the work has been completed, and can be in the form of cash, check or major credit card (Visa, Master Card, Discover and American Express).

Business highlights

35 years of experience

Services we offer

Ramsay's Automotive provides a full complement of vehicle repair and preventive maintenance services, from brakes and tires to complicated diagnostics. For your convenience, we provide a free shuttle service to your home or workplace when you drop off your vehicle for service.

Accepted Payment Methods

  • CreditCard
Reviews
4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%
Showing 1-6 of 6 reviews
David B.
Apr 2017
5.0
Yes, I recommend this pro
$35
I really like those guys.

Jason E.
Aug 2016
5.0
Yes, I recommend this pro
Amazing! He is fast, nice, and explains options and costs before going forward. Couldn't recommend highly enough.

Karthick P.
Apr 2014
5.0
Yes, I recommend this pro
$130
Got a quote from Tom for replacing the passenger side mirror.  He was very reasonable compare to many other dealers I have talked to with the price. Will definitely work with him in the future.
Response from Ramsay's Automotive, Inc.

"[removed member name] , thanks for stopping in this morning to schedule the work, we'll see you next week. Thanks for the review! Tom"


RAY K.
Sep 2013
3.0
$2,781
On July 26 - I spoke with Dave in Downingtown. he looked at damage to my vehicle  & thought the cost of repair would be about $1000.  I have a 1,000 deductible - no point at that time to file a claim with insurance.  Told him to do the job.  I rented a car for a 3 day period since that was the time table given for completion of this job. On  Aug. 7 - I received a call from Tom in Malvern location - since the car was taken there for repair.  Tom now quotes a $2 268 price for job!.  Actual price on stamen came to $2,781.36.  I was caught between a rock and a hard place.  I then called my insurance company co. and was told Ramsay was not an authorized repair shop, I'd need to call and cancel the work until State Farm would approve or disapprove.  The car already was at Ramsay and I had rented a car.  I reluctantly decided to continue with Ramsay.  I used them before and was treated fairly.  The workmanship on the repair was good - but the whole way this pricing issue was handled by Ramsay was unsatisfactory.  I wrote to Doug Ramsay and never heard a word from him.  I will never go back to Ramsay's for anything.  I should have gotten a statement in writing - but I trusted Dave and never thought the discrepancy in price would be that overwhelming.   

Response from Ramsay's Automotive, Inc.

"The first quote of $1,000.00 was after a quick glance in the parking lot at our Downingtown shop, which doesn’t perform that type of repair. The customer was told it would need further inspection for a complete estimate done at our Malvern shop. The car was brought to the Malvern shop on August 6. While preparing an estimate, the technician found the damage was more extensive than initially thought. We also noticed there were additional repairs needed that we brought to the customer’s attention at the time of the initial estimate. We contacted the customer on the 7th and presented the estimate to her in two parts. The first part addressed the customer’s initial concern, and came to $2,268.32. The second estimate, for $513.04, was for the additional work, bringing the total to $2,781.36. Before beginning any repair work, the customer was given the option to go through insurance, which she declined. She had discussed it with her husband and authorized us to proceed with all of the work."


Gretchen R.
Aug 2013
5.0
Yes, I recommend this pro
$150
I am very pleased with their prices, values, responsiveness, and the amount of time it takes the to finish. It is marvelous, and it couldn't be anymore handy for me. I have used them for years. You can drop your car off and they will shuttle you back where you need to go. Everything they said that the car needed, it did need. They are great diagnosticians. They don’t suggest any unnecessary work. They will work with your insurance company. They did a marvelous job. They have repaired my son’s car when he was in an accident, and it looks brand new.

John S.
Jun 2013
5.0
Yes, I recommend this pro
$300
I've used Ramsay's many times over the years for all of our vehicles.  Having used another automotive shop in the East Brandywine area, and spending a fortune, Ramsay's was a welcome find.  They get our vehicles serviced quickly, effectively, and provide friendly customer service, all for a reasonable price.

Dawn H.
May 2013
5.0
Yes, I recommend this pro
$35
They are very honest, helpful, and trustworthy.  They are helpful because they also are very close to my husband’s office and provide drop-off transportation to him.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ramsay's Automotive, Inc. is currently rated 4.7 overall out of 5.
Ramsay's Automotive, Inc. accepts the following forms of payment: CreditCard
No, Ramsay's Automotive, Inc. does not offer free project estimates.
No, Ramsay's Automotive, Inc. does not offer eco-friendly accreditations.
No, Ramsay's Automotive, Inc. does not offer a senior discount.
No, Ramsay's Automotive, Inc. does not offer emergency services.
No, Ramsay's Automotive, Inc. does not offer warranties.

Contact Information

257 Old Morehall Road, Malvern, PA 19355

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