Carney Plumbing Heating & Cooling

Our plumber described what was needed in each step and was thorough in completing all of the work. Three visits were required, but we are very happy with the results. There were no extra charges for the extra work required.

From our very first contact with Carney via their website and Nichole Ryan to our initial planning meeting with Don Wagner, to the plumbing overhaul by Keven Lanigan and his team, to the HVAC installation by Jimmy, Rich, and crew, our experience with Carney has been absolutely first-class. Carney took the time to understand our unique problem and our priorities, engaged exactly the right specialists in a timely manner, presented an accurate, appropriate, and thorough proposal, and executed the work with the very highest quality. Each member of the team was an absolute delight to work with, and they became welcome guests in our home for the duration of the work. Not only was their work outstanding, they also took the time to keep us informed and left our home each day as clean as it was when they entered; this is no small feat given the scope of the work performed! We have been so pleased with Carney's work that we will now be having them undertake a remodel of our first-floor bathroom.

We had a bad experience initially. We were told on the phone that the service call minimum was $50 which we agreed to. The tech arrived on time but informed my wife that the minimum for the water softener diagnstic was $250. The owner of the company got involved when we complained. He said the first tech made a mistake and sent a different guy out to the house at no cost to us to diagnose the unit. We ended up buying a new unit from Carney.The worlk was done very professionally and we are compltetely satisfied. It was clear to me that Carney ppumbing takes ciustomer service seriously. I would recomend them witoiut hesitation.

Our journey started in Jan 2011. Joe came out and went over our house and the plans for the addtition. We weighed many options including an energy efficient oil heater but eventially decided to bit the bullet and go with the geo system. We signed the papers in March of 2011, but work didnt' begin until May 2011 after we actually moved into the house. This was not Carneys fault, the permits for the wells took a long time as the township in which we now reside did not really understand the system and how it works. There was a lot of red tape to cut through and in our township the permit cost was unexpectedly high. Once the redtape was finished, the process was smooth and efficient. I even asked them to modify a couple things and they did that without batting an eye. They took the old air conditioner compresser to a local HVAC trade school as a donation and got a recipt for me and my taxes. The system is now in and functioning beautifully for both heat/air and hot water. I'm looking forward to low energy costs, not having to worry about the price of oil, and doing the right thing for the earth. Carney's employees were always on time, professionally dressed and willing to answer my thousands of questions. Our technician Matt is a top notch guy.

We were very happy with the technician who worked with us to find the right system for our house, as well as the workmen in the house who did the installation. One of the men even vacuumed up where he made a mess on the carpet. We are very happy with the product we purchased.

they do great work and they are honest with you. I always like using them.

. The reason I chose them because I had trouble with my bath tub. Every time we took showers the water always stays up to my ankles for me, because I take shorter showers. For my family the water goes way up. We tried everything to cleanse it. I did Drain All, snake everything.. Two different plumbers came and one of them told them that we needed to cleanse it. The second plumber came and he too said the same thing. Carney came and unscrewed the track portion, the hinge of track portion that is underneath the bath tub. He lifted it out and there was nothing but hair and floss wrapped around totally clogging it up. It was that simple and he did not even charge me to do that. I needed a water heater and couple of months later when we decided to change the water heater I called him and had him do it. They were the only ones who figured it out. It was not even complicated. I will continue to sue them in the future.

These guys were called this morning, so we could get an estimate. They were supposed to be here at 5 PM, but did not show up until nearly 7. We had dinner plans for 7, and we had to cancel our plans for them. The guy had two hour’s worth of work. He had thirty dollars in parts, and he wanted to charge us $690.14 . You are looking at about 300 dollars an hour, and 50 dollars for parts. There is a drain from the shower that needed to be detached and re-attaching. A sheet rock opened up, to expose the pipes. He could not guarantee the work. For 700 dollars, I would expect to have some sort of guarantee on the work performed. I would not recommend this company at all. The guy that came was pretty professional, and I could tell that he was stuck in a tight place, but the owner would not budge on the price.

They arrived on time. They technicians were professional and courteous. They did everything all in one day and cleaned up afterward. They wore booties on their shoes to protect my carpets and laid down other cloths , too. I think they're a little pricey, but I guess you get what you pay for. They said they installed top of the line equipment. It's only been a couple of days since they did this, but so far the A/C seems to be cooling well. I'd recommend them to others. I won't be able to tell you about the heater until the Fall!!

He looked at the outside and inside units - he also checked the wiring - all the time he explained what he was doing and why. He pushed a button .... and voila ... I had AC. When I explained that i have this problem everytime the seasons changed and the unit had to go to or from one modality to another, e.g. heat to AC or AC to heat. He looked at the wiring and assured me everything was fine but for some reason the switch was tripped. What was excelllent and was never shown to me by any of the 3 previous service providers who came out in the past 5 years ... is that the technician showed me just how to push the button all by myself. He also told me what to look for to determine if I need to call for help. Also - this visit did not count as my annual service call which I will now get twice/year because I signed up for a service contract with this very reputable company!

We've used them for a long time and really like them a lot. They're punctual, prompt, clean and price was good. They are very knowledgable in their work.

They always took good care of my heat and air conditioner.

Technician was punctual, professional and personal. The job was done and I was relieved. The price was outrageous for the work but I was stuck, I needed that drain unclogged. $200 -$250 would have been reasonable given the time and work required.

Chris and Jim were here on time and were always courteous and professional. They completed the job in a timely manner and cleaned their work area before leaving.

I was looking around to get some estimates for plumbing work. CARNEY plumbing was 2X more expensive than any other plumber in the area. One of the jobs was to replace a wax ring on a toilette. I got three estimates, $140, $150 from two other plumbers and $390 from Carney. These people are nuts. Not only that they charge $50 to give you the rediculus estimate. Do your selfe a favor and pick a plumber that gives free estimates and the have reasonable prices. I don't know who are these other folks that give them good ratings. There is something fishy about this!

Called Carney Plumbing first thing in the morning and spoke with Jose (who was very courteous and answered all my questions). He setup the time slot for 12-4. Bill showed up around 3, and diagnosed the problem. He got started right away. After he repaired the leaking shut-off valves, he discovered that my drain line was clogged solid. He quoted me a price, and I agreed to the added cost, and took care of the clog. He suggested that I replace the drain line, because the cast iron was showing its age, and the sludge would continue to build up. Bill answered all my questions and was very friendly, even though it was at the end of the day. I appreciate that kind of professionalism. I found their prices to be a little steep, but as I said above, I did agree to the service. So there is really no room for complaint. The fact that the job got taken care of in the same day that I called definitely softened the blow to my wallet. I would definitely use Carney Plumbing again.

Came within 48 hrs of calling. Very professional and courteous.

Initial quote was very thorough and provided good explanation of the technology, and the various rebates / credits currently available. Research with other local companies ultimately showed the quoted price was competitive, although pricing for this region appears to be higher than in other regions. Installation was completed in approximately 7 hours by a crew of 3 guys who were respectful of the property and non-intrusive. I was very satisfied with the installation process and the operating instructions that were provided.

Carney HVAC is great. So professional and provides so much useful information. I love dealing with this company. I tend to have a lot of questions and everything was answered and i was never rushed. My expecations are exceeded. Their truck says "quality workmanship" and that is the truth. They provide high quality work and get the job done right without taking shortcuts. It will not be the lowest price option, but the price is fair ,and you get what you pay for. I am willing to pay a little extra for a high level of customer service and professionalism. Love them! Thank you Matt!

I have a leak in a radiator pipe. Two other companies came out and did a free estimate. Carney wanted an $85 fee to come out and "diagnose" the problem (which is a leak I can see). This fee applies even if you have them come out and do the work on the spot. When I asked what their labor rate was, they would not tell me. It is not possible for me to hire anyone blindly like this.

They always come promptly. There was a question about a part that may be needed. They told me I did not need it. They are very honest about what services I do need. They're prices are comparable they are not bargains and are not excessive.

We caled on a friday night. We had people coming the next day. They were very quick and responsive.

The tech (John) showed up on time and was very neat throughout the visit. He determined the problem fairly quickly and he definitely fixed the problem. However, I wish he was a little more forthcoming with the details of the work (for example, he didn't tell me how much refrigerant was added nor how he arrived at the pricing for adding it). Their pricing definitely seems more expensive than normal -- they quoted me at ~$440 to perform a leak test, and I got another company to do it for less than $170. All in all, the quality of work was fine, but the pricing was not.

He was punctual and he did professional work. I had been getting some tiles put down the day before and apparently the people had bumped something on the hot water heater. It went off when he came and he corrected that problem with no additional charge. His price was $40 off from his advertisement, but I felt that he was a little expensive in the long run.

Took longer than they said(mid-Winter).