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Ray Litwin Heating & Air Conditioning Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are a Carrier Factory Authorized dealer and Presidents Award winner nine years in a row. We are a Mitsubishi Elite Diamond Dealer. We are a full service HVAC company. We can do a full install and then maintain your equipment for optimum performance. We accept cash, checks, visa or master card. We can finance through Carrier, Synchrony, or Keystone Help. We are certified through the ECA to perform Energy Audits as well
Business highlights
Emergency services offered
35 years of experience
Services we offer
HVAC. Energy Efficiency Auditing.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.940 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
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Showing 1-25 of 40 reviews
LISA R.
Jun 2021
They did a great job, were so courteous, and gave a great price. I have no complaints and I would definitely hire them again.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you for taking the time to write this review, [Member Name Removed]! I'm glad that you had such a positive experience with our company. I will pass along your kind words to our crew!"
George B.
Jul 2020
Competitive pricing made buying this product a no brainer over replacing my antiquated 2 zone system. The workers were clean and professional. Drop cloths wherever they worked and on the stairs. Area kept neat while they worked. Everything clean and vacuumed when they were done. They showed up with an army of guys and trucks on day 1. They walked the job, developed a plan and distributed the units and materials and got to work. At the end of the day theyd turned on half the house. Day 2 a crew came and completed the work. Every detail was gone over and paperwork for rebates, maintenance, etc taken care of before leaving. Im a retired union electrician who had a handyman side business. I look for this kind of stuff. I also noticed the installers were happy and enjoying themselves which is a sign of being treated well. It was a pleasure to have this work done by Litwin's and I recommend people give them a call.
Beverly S.
Dec 2019
Great! They got it all done in a week with a crew of 6. They were neat and clean and the job was completed quickly and efficiently. I would highly recommend them to others.
Jeff S.
Sep 2018
I got five estimates to replace two 30-year-old central AC units. Ray Litwin Heating & AC was competitive on price, particularly since they install Carrier, which my research indicated is typically rated as one of the top three brands on the market. Matt Litwin was great to deal with, and the install guys did good work and left no mess. The units perform as advertised, so I’m a happy camper. I give them a “B” for responsiveness because of a mix-up regarding the initial estimate which created a bad first impression about the company. But Matt asked for a second chance, I gave it to him and I’m glad I did.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to write this review. We're not perfect, but we try our best to do right by our customers and were glad to have this opportunity. Let us know if you need anything else, and we'll be happy to help! - Matt Litwin"
William T.
Aug 2018
I cannot be any happier with the service that was performed. I called horizon and asked for a service tech to come look at my heater since is was blowing black smoke they came out and said I need a brand new heater $13,000 when litwins came out they said I just need a good cleaning all said and done I paid $300 thankfully litwins knows what they are doing and are very professional. I called when they opened and within two hours someone was at my home I would definitely call again for services and would recommend to everyone I know
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to write a review. We're glad to hear that you were so pleased with the outcome and our company. Unfortunately, some companies are only interested in selling new equipment when the old ones just need a good cleaning or repair sometimes."
Alan H.
Jul 2018
I called in the middle of a heat wave two days before a holiday. Though they were swamped and could not come out until after the holiday, I appreciated their positive, honest approach and made the appointment. The technician (Bob) came on time and was both personable and professional. He asked good questions, then diagnosed the problem and made the repair in short order. I will call on them again and will recommend.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to review our company. We are glad that you were pleased with the work and services provided. We'll be sure to share the positive feedback with Bob. - Matt Litwin"
Samuel F.
Sep 2017
There were a few problems with the installation. All problems were handled courteously, promptly, and professionally. Would definitely hire again.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thanks for the review and your business. We certainly recognize we're not perfect but do our best to leave customers as satisfied as possible. Let us know if you need anything else. - Matt Litwin"
Michael G.
Sep 2017
I had estimates from three separate companies prior to choosing Ray Litwin. They were not the cheapest option nor were they the most expensive. They gave me several options to choose from regarding the system to be installed so I could make a decision based on my particular needs and budget. The team for Ray Litwin showed up on time and were courteous and professional. The installation took a total of 3 1/2 days from start to finish; it gave me the impression that they were making sure that everything was done correctly to ensure a quality job was done. So far, the new AC system works great and I have had no issues. I would highly recommend Ray Litwin.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thanks for taking the time to write this detailed review which highlights our intentional approach to provide customers with choices and help them make informed decisions. We are certainly glad to know that you were so satisfied with the installation. Let us know if you need anything else. - Matt Litwin"
David S.
Apr 2017
Very happy with the install. From the initial install proposal/assessment by Matt to the finish I was very comfortable throughout the entire process. Purchasing these units are a big investment and both he and his team were very honest in expectations of performance and items to consider. Although I opted for a high end side of equipment for my install Matt gave me lots of much more affordable and cost-effective options so I felt it wasn't a matter of milking a customer for all they have. As questions came up both the team and Matt were quick to respond. As an aside, when my township inspector came by to do the final mechanical inspection they even mentioned how great of a job they did as compared to other inspections he's done.
Response from Ray Litwin Heating & Air Conditioning Inc
"Hi [Member Name Removed], I'm very glad to hear you were so pleased with our team, the process, and the installation. It's always nice to hear good things from the inspectors as well ;) And I thank you very much for taking the time to write such a detailed review highlighting the things that were most important to you. Please feel free to call or email anytime if there's something else we can help with. Sincerely, Matt Litwin"
Dave N.
Mar 2017
We had a new heater installed in 2016 and the company that installed it would not return our phone calls when we had no heat. Ray Littman's was able to come right out and figure out the problem and fix it and get us heat for the weekend! While there they also noticed problems that we will address later that the company who originally installed our heater made like installing the wrong size expansion tank, didn't seal the pipe and more. Happy we found Ray Littman's!
Response from Ray Litwin Heating & Air Conditioning Inc
"I'm sorry we forgot to respond to this review much sooner but wanted to thank you all the same. We appreciate your business and look forward to seeing you again soon! - Matt Litwin"
Steven A.
Mar 2017
I cannot say enough good things about this company. From first contact until the technician left, everyone was professional, thorough, helpful and cheerful. The work was performed quickly and very cleanly and I thought the price was most reasonable for the work done. My system is a little older and has it's problems but the tech never tried to steer me into a newer system. Having been down that path with other companies, I really liked that! Thank you all at Litwin's....we will call you any time we need service and be sure to pass on your contact info to anyone who needs your services.
Response from Ray Litwin Heating & Air Conditioning Inc
"We're glad to hear that you had such a positive experience and appreciate the time you've taken to write this review. Please let us know if you or any of your friends or family have additional heating or cooling needs that we can help with. - Matt Litwin"
Joe R.
Oct 2016
Wow! I could not be happier with the service I received. From start to finish, Ray Litwin's proved to be an excellent company. Matt Litwin came to my home to provide an estimate. He was thorough and knowledgeable - well above the competition as we had two other estimates. After the estimate, Matt continued to answer by questions until I was satisfied. The decision was easy. The install team was punctual, polite, incredibly knowledgeable and took very good care of my home. The install itself was fantastic. Even in the rain, they worked an entire day and did not delay the install. Honestly, if you want professionalism, quality and care you owe it to yourself to check out Ray Litwin's.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you so much for your business and for taking the time to write this review! I apologize for the delayed response; I thought I had written one. We hope you're enjoying the new system. Let us know if you need anything else. - Matt Litwin"
Angeline S.
Sep 2016
We called Litwin from recommendations in our area, and were really pleased with the promptness (came a few hours later), the diagnosis (wasn't really an HVAC problem but the drains were clogged and the technician fixed it on the spot.) We were so pleased with his diligence, demeanor, and professional dedication.
Response from Ray Litwin Heating & Air Conditioning Inc
"While we appreciate your feedback, we have noticed that your comments reflect that you have used a different company (Litwin's Heating and Air Conditioning) and reviewed their service. We have notified Angie's List about this, and will work them to have the review placed on Litwin's profile to ensure they receive proper recognition. Thank you."
Steve H.
Sep 2016
The technician came to my home on-time and was friendly and courteous. He kept me informed every step of the way. He also pointed out that my installation had neither an oil line filter nor a fail-safe valve on the oil supply line to stop the flow of oil in the event of a fire. These were installed. I truly believe my system performs more efficiently after the new air extractor was installed and it certainly makes less noise. These repairs were performed for a price that less than half of that quoted by another local heating and oil company. I am very satisfied with Ray Litwin's and plan to use them again in the future.
Cheryl C.
Jun 2016
The company responded to our request for a service call in a professional, speedy manner. The HVAC technician arrived on time, evaluated the machinery and determined the problem. He explained fully, in a manner that made sure we understood, what the issue was. We were informed that it could fix it but as the system was very old, and the nature of our issue, he could not say how long the fix would last. The true issue is the heat pump is at the end of it's life cycle and needs to be replaced. Love the honesty!! And love that all was explained so that we understood what was wrong. There was no pressure placed while considering options of repair vs replacement. We elected to take the fix knowing full well it could last a day or, with luck, much longer.
Timothy M.
May 2016
They are a Premier Carrier dealer in the area. They had the best price by about 20%. They are local and more cost effective. Their rating with Carrier is higher than anyone else in the area. They came in with a crew and were able to get the job done in one day, which is fantastic for a job that size.
Jeff T.
May 2016
unknown
Vaughn S.
Mar 2016
Couldn't be happier. I don't know why everyone doesn't use them. From Matt Litwin who explained everything about the system to the installers and the office staff everyone was very professional and very friendly. Ray Litwin heating and air came highly recommend by friends and I can see why. I wouldn't hesitate to recommend them to anyone. They showed up on time and completed the work on time. Top quality work and the price was fair. What more can you ask for?
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to review our company, [Member Name Removed]. I am very glad to hear that you were so pleased with our work and customer service. I will be sure to share your comments with the rest of my team. Feel free to call or email me if you need anything, and don't forget to tell your friends, family, and neighbors. We offer rewards for referrals."
Lisamarie R.
Mar 2016
unknown
Response from Ray Litwin Heating & Air Conditioning Inc
"Thanks for taking the time to review our company. I'm glad to see that you had a good experience. Let us know if you need anything else."
Blanton C.
Feb 2016
unknown
Response from Ray Litwin Heating & Air Conditioning Inc
"Thanks for stopping by our Angie's List page. It's good to see we're doing well, but we're always looking to improve. Feel free to let our technicians and office staff know what we can do better next time to turn those Bs into As."
MARCO T.
Oct 2015
unknown
Response from Ray Litwin Heating & Air Conditioning Inc
"Thanks for taking the time to review our company. We are glad to see that you had a mostly positive review aside from the perceived high price. To clarify this: Indirect water heaters are expensive to purchase and install. We did not install the original water heater but provided the new water heater with a partial warranty credit from the manufacturer which we processed for you (over $500 bringing your actual cost under $1,500). Our pricing is consistent with other well-qualified contractors in the area for similar work. I am not sure whether you received other quotes but am confident that our price would have been fair in comparison. I am sorry that you felt the price was high, but we can not justify doing work below fair market value. We appreciate your business and hope that you continue to contact us for your heating and cooling needs in the future. - Matt Litwin"
John B.
Oct 2015
I had met Matt Litwin when I did an energy audit of my house two years ago. I had done some of the recommendations of that audit including several insulation improvements done by Ken Peresta of Gunner Insulation. I was sort of waiting for my A/C to break down before ponying up for the big ticket item. Sure enough on Labor Day weekend the outdoor unit started making a high pitched bearing noise. Perfect, right on a hot, holiday weekend. Miraculously it made it through the weekend only to fail on Tuesday. We decided we were not going to keep throwing money into the old system. It was time for an upgrade. Matt Litwin had done a careful survey of our needs during the energy audit two years ago. At that time he had given me a detailed quote. So I went back to Matt, he updated the quote, the price was fair, especially with the rebates offered and we committed. I think it was only 3 or 4 days later his team showed up at 8:30 and finished right at 5. With a three man team, they de-installed the old unit, hauled it away and got the new equipment in place by lunch. They spent the afternoon connecting it all up. Everything went without a hitch, even the programming of the digital thermostat. The two stage system is very quiet and the control system is so much better than what we used to have. Gone are the 4-5 degree swings in temperature before the system kicks on. It even has and iPhone app which is great. You can see what the system is doing from anywhere in the house or on line. Definitely worth the investment. And I would highly recommend Ray Litwin's for competence, technical know-how, and service.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for your review, [Member name]! I am very glad to have read all about your experience and will be sharing it with our team. We look forward to working with you in the future. Thanks again, Matt Litwin"
Martin H.
Sep 2015
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Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to review our company, [Member Name Removed]. We are very glad that you had a positive experience. Feel free to contact us for any heating or cooling needs in the future. Have a nice day. - Matt Litwin"
Andrew S.
Jun 2015
Overall, I would rate this company very highly. I was told over the phone that a technician would come between 8 and 9. He showed up at 8:10. The company was upfront with the cost of labor and told me how much they charged as soon as I made the appointment. The technician was very knowledgable and kept me in the loop constantly. He told me what he was doing and why he was doing it. Once he figured out the problem he was able to articulate it to me easily. He explained how much it would cost right away and asked me if that would be okay with me. It took him 2 hours from start to finish which I thought was great timing. I thought the price was very reasonable considering I was only charged for the labor and the cost of the refrigerant. I would definitely use this company again if I had any issues or recommend them to anyone.
Response from Ray Litwin Heating & Air Conditioning Inc
"HI [member name removed], Thank you for taking the time to write a review. I will let Kenny know the kind words you said about him! We strive to do the best we can for our customers! We understand that you have many choices and we are grateful that you have chosen us! We work hard to take care of our customers"
Kelly N.
May 2015
I was attempted to obtain 3 quotes:
Ray Litwin
Company A
Company B
I chose Ray for several reasons.
His price was better.
He was organized, showed up every time, on time when he said he would before securing my contract and after.
He was patient - he answered several questions (a few different calls from me as I was doing research) along the way.
His work was done well and he was clean. I got home from work and couldn't tell major work had taken place.
Original quote for the unit I chose (2nd from the highest of those he offered) was 7800. After a manufacture rebate and one being offered by PECO, and after I changed my mind and eliminated the humidifier, final cost came to 6,400.
I would highly recommend.
Ray Litwin
Company A
Company B
I chose Ray for several reasons.
His price was better.
He was organized, showed up every time, on time when he said he would before securing my contract and after.
He was patient - he answered several questions (a few different calls from me as I was doing research) along the way.
His work was done well and he was clean. I got home from work and couldn't tell major work had taken place.
Original quote for the unit I chose (2nd from the highest of those he offered) was 7800. After a manufacture rebate and one being offered by PECO, and after I changed my mind and eliminated the humidifier, final cost came to 6,400.
I would highly recommend.
Response from Ray Litwin Heating & Air Conditioning Inc
"Thank you very much for taking the time to review our company. It was a pleasure doing business with you, [Member Name Removed]. -Matt Litwin"
Licensing
State Contractor License Requirements
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FAQ
Ray Litwin Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Ray Litwin Heating & Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, Ray Litwin Heating & Air Conditioning Inc offers free project estimates.
No, Ray Litwin Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Ray Litwin Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Ray Litwin Heating & Air Conditioning Inc offers emergency services.
No, Ray Litwin Heating & Air Conditioning Inc does not offer warranties.