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ACE APPLIANCE, SERVICE

Appliance Repair

About us

Family Owned and operated since 1957. We service all Brands and are factory authorized for most. All our technicians are factory trained family men with background and drug testing. We will stand behind all work we do to keep you as a satisfied customer!

Business highlights

68 years of trusted experience

Services we offer

We service all major appliance Brands including; Sub Zero, Thermador, Bosch, Asko, Miele, Maytag, Whirlpool, Samsung, Lg, Frigidaire, GE, Jenn-Air, KitchenAid, Magic Chef, DCS, Fisher-Paykel, Uline, Marvel and many more. Products include; Refrigerators, Ovens, Washers, Dryers, Cooktops, Ice Makers, Dishwashers, Disposals, Microwaves, etc. We also clean and replace dryer ducts when needed.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
8%
2
8%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 50 reviews

Marcy H.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred M.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Jean M.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jean M.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eileen S.
08/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

kimberley B.
04/2015
5.0
appliance repair
  + -1 more
It was great.
Description of Work: Helped me with my new oven. I could not get things to work properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ACE APPLIANCE, SERVICE
Thank you for the positive review, it is greatly appreciated!

Cari M.
04/2015
2.0
appliance repair
  + -1 more
See above
Description of Work: I called to schedule an appointment to repair a Bosch dishwasher. I was told they do not service our area. In their description of their service area, Lower Bucks County is listed. I'm baffled why they wouldn't schedule an appointment when we are in their service area.
Rating CategoryRating out of 5

Response from ACE APPLIANCE, SERVICE
[member name removed], I apologize for the confusion. We do service a small portion of Bucks county, however we do not travel to Fairless Hills. The cities we service are listed on the website on the "where we service" page. The website was recently upgraded and I do not see Fairless Hills listed but will verify with our web designer and make any corrections necessary.

Nance D.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had a problem with my Thermador Oven - timer was beeping when oven was off. Checked out oven and found problem with touch pad. Fixed and no problem since. Technician was professional, courteous and knowledgeable about the oven and the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.95

Response from ACE APPLIANCE, SERVICE
Thank you for the great review! We really appreciate it!

Susan M.
12/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired washing machine. Did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Susan M.
12/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired washing machine. Did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from ACE APPLIANCE, SERVICE
Thank you for taking the time to review your repair and thank you for the positive response!

Sandra M.
01/2014
3.0
appliance repair
  + -1 more
.
Description of Work: Needed hose on dishwasher. Joe, who came out, was nice, had to order hose. Was without dishwasher over Christmas holidays, about a month. Said they could not get hose. My Husband ordered directly and had it here overnight. Made three calls to office for app't. Finally told they would come at 9 am. three days later. By noon no one here, husband called and they told him they changed schedule and would come around 3. No one had called or told us of change. Repairman(Joe) was fine but will not support ACE again.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

$249

Paul P.
09/2013
4.0
appliance repair
  + -1 more
My experience has been very good.
Description of Work: We have had them out a few times in the past 3 months to repair our refrigerator and our dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Howard R.
02/2013
3.0
appliance repair
  + -1 more
No work done
Description of Work: They evaluated a leak from our dish washer and came back with an estimate that was too high. No actual repairs were done.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from ACE APPLIANCE, SERVICE
I am not sure why we have a mediocre review from Mr [member name removed]. He has needed service twice on his Bosch Dishwasher, once while under warranty, it was repired correctley, at no charge to Mr. [member name removed] and once while out of warranty, although Bosch decided to pay for the service call, also at no charge to Mr. [member name removed]. The repair needed did require parts and labor charges, however, if Mr. [member name removed] would like to proceed with the repair, I would be more than happy to discuss the cost and try to come to a reasonable amount for both parties. Thank you, Rodger

Eireann M.
01/2009
1.0
appliance repair
  + -1 more
The company came to give me an estimate to repair my thermador oven. I paid the 90.00 for a 1/2 service call and then the estimate they gave me was for 359.00 for parts and labor so I called thermador directly for the part which they were willing to give me at 16.50 and Ace wanted to charge me 90.00 for this same part. they do not charge an hourly rate just a flat rate for labor of 250.00 regardless of wether it takes 30 minute or 2 hours. I have called 2 other Thermador appliance repair companies and they have quoted me a price of 100-150.00 to install the part. That is a savings of over 200.00. This Ace Appliance is a rip off! They gouge people on prices!
Description of Work: The company came to give me an estimate to repair my thermador oven. I paid the 90.00 for a 1/2 service call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$90

SUZANNE L.
10/2008
5.0
appliance repair
  + -1 more
They came on time, neat and clean and explained in detail what they were doing. It's great to find good repair people.
Description of Work: There was a recall on my dishwasher and this company did the recall replacement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
10/2008
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Repaired oven timer motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MORRIS B.
11/2007
5.0
appliance repair
  + -1 more
He was knowledgeable and provided useful instruction on operation of the machine. Have used this company in the past, also with good service.
Description of Work: Replaced burnt out wiring on the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

JOHN R.
08/2007
3.0
appliance repair
  + -1 more
After 4 days we called them looking for the estimate. Quoted an additional $745. We declined parts/service. Bought parts from manufacturer for $95 installed them myself and it now works fine. The technician was polite, fast and showed up on time.
Description of Work: Called for service on diswasher. Technician came to house, advised the washer needed parts (motor and controller) and they would call the next day with an estimate. Paid $89.95 for service call.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$89

VIRGINIA C.
08/2007
5.0
appliance repair
  + -1 more
They were a little highly priced.
Description of Work: They repaired the Maytag washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LINDA B.
07/2007
5.0
appliance repair
  + -1 more
This company was very nice. He only charged me for the service call. He seemed to know exactly what he was doing. He did show up on time as well.
Description of Work: I had them fix my washing machine because it was not turning on. They did this by cleaning out the track. Something had gotten caught in it and the washing machine has an automatic shut off feature in that case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul F.
10/2006
4.0
appliance repair
  + -1 more
Mark gave us a prompt, professional, and excellent repair. We have used this repair person several times before and he is superb!
Description of Work: Aligned top oven door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JEROLD G.
10/2006
5.0
appliance repair
  + -1 more
We have used Ace on several occasions and our experiences have always been good.
Description of Work: The Ace repair man was called to repair our laundry dryer. He came at the agreed time and found the cause of the malfunction. Because of the cost of the parts involve and the age of the dryer he recommended that we not repairing the dryer but buying a new one. He did not recommend a retailer for such a purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MARK G.
09/2006
2.0
appliance repair
  + -1 more
Attended promptly, but did nothing that couldn't t have been done over the phone. Quoted over $800 to replace the clock and control panel. I ordered the control panel from partselect.com (numerous websites that give appliance troubleshooting and fault code information suggested there's no need for the clock) and installed it myself. Problem solved for $178, about 15 minutes of my time, and the cost of wear on a screwdriver. Even allowing for the higher parts costs, the hourly labor rate implicit in their quote is beyond absurd.
Description of Work: Diagnose malfunction on Jenn-Air oven.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$80

FRANK D.
06/2006
4.0
appliance repair
  + -1 more
The repair was scheduled within two days. He was on time, very pleasant, and the repair was done within 35 minutes. However, we later found out from Sears (our dryer is a Kenmore) that the part required costs about $18.!! So it seems that $250 for about 35 minutes of work was a very steep price.
Description of Work: They fixed the thermal fuse on the gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KATHLEEN B.
11/2004
5.0
appliance repair
  + -1 more
I HAVE USED THIS COMPANY A FEW TIME, TO REPAIR MY WASHER OR DRYER. EACH TIME I WAS SATISFIED WITH THE RESULT!
Description of Work: REPAIR TO CLOTHES WASHER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

506 GERMANTOWN PIKE, Lafayette Hill, PA 19444

www.aceapplianceservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

ACE APPLIANCE, SERVICE is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

ACE APPLIANCE, SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ACE APPLIANCE, SERVICE does not offer free project estimates.
No, ACE APPLIANCE, SERVICE does not offer eco-friendly accreditations.
No, ACE APPLIANCE, SERVICE does not offer a senior discount.
No, ACE APPLIANCE, SERVICE does not offer emergency services.
Yes, ACE APPLIANCE, SERVICE offers warranties.
ACE APPLIANCE, SERVICE offers the following services: We service all major appliance Brands including; Sub Zero, Thermador, Bosch, Asko, Miele, Maytag, Whirlpool, Samsung, Lg, Frigidaire, GE, Jenn-Air, KitchenAid, Magic Chef, DCS, Fisher-Paykel, Uline, Marvel and many more. Products include; Refrigerators, Ovens, Washers, Dryers, Cooktops, Ice Makers, Dishwashers, Disposals, Microwaves, etc. We also clean and replace dryer ducts when needed.

Contact information

506 GERMANTOWN PIKE, Lafayette Hill, PA 19444

www.aceapplianceservice.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed