TreadmillFixation

I want to compliment John, for his knowledge, honesty, and willingness to provide me the help necessary to get me back up and running. Through his actions it is clear that he is a solid player in his industry and NOT one to take advantage of customers. I have eliminated all other fitness repair companies from my contact list.

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Service was great from beginning to end. Jon was on-time, knowledgeable, friendly. He took the time to carefully assess the issues and came up with the solution. He even vacuumed the treadmill and wiped it down before he left. Jon knows his products. I recommend 100%.

They quickly identified and repaired the issue, and performed an overall service maintenance on the treadmill as part of the service. They were on time, responsive and professional

Spent time diagnosing issue with treadmill, ordered some potential parts but ultimately wasn't worth the cost to repair the motor.

It was a pleasure to do business with the folks at Treadmillfixation. Jon was punctual and went above and beyond to make sure our treadmill was up and running. I would definitely recommend this company to other perspective customers.

Treadmill Fixation is an outstanding company. I called and scheduled an appointment for the time I wanted the following week. Our Nordic Track is several years old and had not been serviced before, so I didn't know if it needed more then just routine maintenance. Jon arrived on time and did an excellent job. He was an expert on all aspects of the treadmill from the mechanical systems to the electronics. He was very professional and extremely thorough in checking out all aspects of the treadmill's performance. He adjusted the belt, incline motor, calibrated the display, and checked the speed by running on the treadmill. He cleaned everything and the treadmill looked and worked like a brand new machine when he was finished. He also provided advice on how to take care of the treadmill. The price was exactly as quoted and there was no additional work required. I highly recommend Treadmill Fixation - they are honest and upfront about their services and pricing and they do an excellent job. I'll definitely call them again.

John assessed EVERYTHING and then... lubed and adjusted the walking belt, adjusted the drive belt tension, secured the front roller pulley, realigned the motor controller, cleaned the rollers, and vacuumed the machine (and surrounding floor!). He was very thorough and polite. I believe he takes pride in his work =)

The phone receptionist, Shirley, was very patient with me and worked hard to get me an application ASAP. The technician, John, arrived exactly on time. He was polite, professional, and worked extremely hard to resolve the problem with our clunky elliptical. The cost was quite reasonable. I would do business with them again in a heartbeat. Excellent business.

Fast, efficient and straightforward service.

Very well! Jon, the technician, diagnosed the problem fairly quickly (a bad rear roller) and repaired it a week later. The excessive treadmill noise disappeared! He also cleaned and lubricated the unit.

They were very friendly and flexible with coming out to fix our treadmill. They took care of everything they found that could possibly be adjusted on the treadmill and it works great now!

The repair man was great. He looked at the machine for only a few seconds and then informed us that the wheel had broken and that we would need to order one. He gave us the website address to order it ourselves (no middloe man), and then told us that we could set another service appointment to put the wheel on, or we could install it ourselves and save the cost of another appointment. While we still had to pay for the diagnostic appointment, the technician indicated that for roughly $30 more he could service and lubricate the machine (which it sorely needed). All in all, it was a great experience, and far less money than I had anticipated.

My treadmill is working better than ever. It was easy to make an appointment and the follow up was prompt and efficient. I hope I won't need service any time soon, but would definitely call them again.

Arrived on time. Spent about an hour. Took the treadmill apart, re-aligned the piece and addressed some faulty bolts. Was very informative and helpful. Tested the treadmill thoroughly before he left. Very professional, informative, and efficient.

My treadmill runs like new.

Jon did a great job. He didn't pressure me to replace an item that was still functioning though at less than capacity and was honest and clear about what to expect in the immediate future. He was helpful, informative, courteous and represented himself professionally. I would definitely use their services again if needed.

TreadmillFixation tech at my house sooner than I expected because they had a cancellation. The technician was competent, professional and did an excellent job on my treadmill. He was a good diagnostician and sized up the problem quickly. I had a good experience all around with the service but most of all the treadmill worked like new.

John was right on time , and did an excellent job of turning a storage device back to a fantastic piece of exercise equipment. many thanks . I will be calling his company again for yearly tune ups.

Very good work. The head technician who communicated with me all along was excellent. He obviously knew what he was doing. Very efficient work. Done quickly, great job and he left the area cleaner than when he got there. Arrived right on time. Cost was exactly what they had quoted.

John was our technician. He was very pleasant and professional. He took his time and checked the machine, advised was motor belt, replaced, and did maintenance where needed. We were so grateful for John's honesty that it was only the belt (50.00) replacement part. Thank you John, we appreciate the great service ! Fixation has been the best repair company by far we have dealt with. What a fantastic experience this has been. We will definitely " only" call Fixation for all future yearly maintenance. Keep up the great service Fixation!

Repair of my treadmill took two visits from the TF tech--to diagnose the problem and then to install new parts sent from the manufacturer. Jon did both jobs, responding quickly to each of my calls. When one of the (redesigned) parts didn't fit underneath my (older) model's plastic housing-cover, Jon spent unanticipated and considerable additional time, carefully heating, enlarging, and reshaping the underside area so that the housing could be properly reinstalled. Bottom line: My treadmill was promptly and ingeniously made usable again, and for a reasonable price. I couldn't imagine this repair process could have gone any better. Many thanks.

As mentioned above, we were extremely satisfied with the service.

We needed our treadmill repaired because the belt was slipping. We had tried adjusting the belt tension but that did not help and I did not want to damage the treadmill by tinkering with it. I contacted the provider through Angie's list and was able to easily make an appointment that fit my schedule. He resolved the problem quickly and at a very reasonable price. Inspected the rest of the machine at no additional charge. Provided several helpful tips for keeping our treadmill in good working condition. We will definitely be contacting them again for future repairs on all our fitness equipment.

The owner came out himself and assessed the situation. He was completely fair and advised me that all it really needed was a cleaning and basic maintenance. He came out equipped with all the necessary parts for the fix. He showed up on time and kept the work area neat, despite taking the machine apart. He also advised me of how to keep up with the maintenance, offering easy fixes to keep us from having to replace it in the near future.