Single owner company located in King of Prussia, Pa., offering on-site technical support for home and small office PCs and networks. No store front-- I do not sell PCs and I do not use subcontractors--you deal directly with the company owner. Free estimates, after that minimum charge is $30.00 which includes the first 30 minutes of work.
Laptop repair. Software upgrades, Repair and maintenance of residential and small office computers & networks. Back up solutions installed and maintained. Software issues resolved. I can even show you how to use your Windows PC more efficiently!, Virus & Malware removal, installation and set up of home/small office networks
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"[Member Name Removed], thanks so much for this review! I keep urging Angie's List members to leave reviews as the older ones's become stale over time. This is the first one from any member in 2017 and I very much appreciate you taking the time to write it. After all, isn't that the whole point of having Angie's List? Thanks again! John Stewart, SquareOne Computer Services."
I am no stranger to PC problems. As an independent contractor, when my PC doesn't work, I am out of business and losing clients. My experiences have been long protracted nightmares which usually resulted in a new PC or hard drive and a massive loss of data.
When my PC wouldn't reboot I contacted SquareOne Computer Services. John Stewart contacted me within an hour and was able to pick up the CPU within hours and called me later that afternoon with a diagnosis of extensive malware. He did a complete tune up and removed over 700 incidences of malware. I feel as though I had the full attention of a very skilled technician. He returned my CPU back the next day, better than new. I know I was extremely lucky and I am very pleased. I plan to be more proactive with bi-annual tune ups.
My personal laptop computer was inoperable, as it could not finish the boot-up sequence. There were two databases on that computer that I needed to transfer to my new computer. One was for a contact management system, and this database was not completely backed up. The other was for a planning system, and this data could be accessed only through an application on the laptop. That planning software has been discontinued, and I needed the laptop operational so that I could extract the planning data.
I had two other no-longer used laptops that I intended to recycle, but before I could do that I needed the disks wiped clean so that no sensitive information remained.
From the start, John Stewart paid close attention to my priorities: backup first, and then get the laptop working, if that was possible. John picked up the laptop, and the next day he provided me with a backup of the disks. A few days later, John fixed the boot problem. He asked to keep the laptop an extra day for observation. This would help ensure that it would boot when he returned it to me.
And so my needs were met. It was great working with John. He communicated with me at just the right level throughout, and the work was completed over a time period that was comfortable for me. John also advised me on a better backup solution for all of my systems at home, and even recycled the hard disks from the other two laptops.
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