Johnston General Contracting

Needed driveway sealed and was quoted a price immediately. The job was contracted out by the company. The sealer came and did the work as promised, however afterwards there were still a lot of cracks left in the driveway. I called Johnston and he gave me the contractor's direct cell number. I called him and he said he would come out and seal it with a different sealer when it got warmer. This was about 3 months ago, and have not heard from him since (despite a few texts and phone calls). So I will need to find another contractor to fix the original issue.

coated my leaking metal roof no more leak and the roof looks great thanks John ?

I had a rubber roof that was leaking I called John out to take a look gave me a good price for a new rubber roof he did it Same week very fast prompt good quality of work his employees are very nice very considerate they also installed me a brand new composite deck with vinyl handrails came out beautiful for summer. I’m extremely satisfied with Johnston general contracting. Definitely would recommend to my friends and family. Hire again for any future needs. Thank you….

My roof is now leaking where the repair was done and it was never leaking in that area. John came out about 4 or 5 times and still didn't get it right. Disappointed

He arrived on time as scheduled. He worked diligently preparing then coating our floor. The seal coat didn’t come out perfect so he returned and added two more coats! Very professional and very personable. Highly recommend John!!

My roof was leaking on my rubber porch roof called John he said all the water is puddling on the edges of the roof he showed me pictures of the edges and they was rotted and damaged he replace all the wood installed me a new rubber roof came out very plum and smooth I am extremely satisfied. I recommend.

John arrived promptly, was very thorough in assessing the problem and explaining the repair. He took pictures as I could not get up on the roof. He did the repairs and nailed a few areas of metal for me that were not in the original quote. Some of the roof sealant got on the brick and I called him about it. He came out, we discussed options and he was able to remove the sealant so everything looks great! He is very knowledgeable, a good worker and truly cares about his work as well as the customer. I was not just another job....i was someone he cared to service well. I would definitely recommend him.

John came out gave me a quote for my garage floor coating hired him same day he did a amazing job clean no mess it took 2 days one day of prep and one day to paint amazing work.

Very pleased with the work.

John was on time gave me written estimate explained everything took pictures of the places I could not see from ladder I was to afraid to get on roof but wanted to see area with rotten wood John installed wood new shingle roof in 4 days considering the size of my roof it was fast install I was given warranty and i have had questions he calls me back with in one business day I couldnâ t be happier with my new roof

10/10 recommend good prices and customer service and awesome work!!

John was fast to respond phenomenal work they tore off my 10 square roof and replaced it in the same day. I am extremely satisfied 100% recommend this contractor.

They took my deposit, destroyed my deck and left the garbage. They kept lying about showing up and then finally just stopped responding. I want my deposit back!

These guys are scam artists. All of the 5 star reviews here are fake. All of the 0.5 stars are probably real, like mine is. I hired these thieves to fix a deck and they took my deposit, demolished half of the deck leaving the junk everywhere, and never came back. They kept giving me excuses about why they didn't come when they said they would, and in the end they just stopped returning my calls and emails. I hired someone else to clean up this mess and repair the deck. I want my money back!

They got the job done right, were very professional and assed a few areas I asked them to check in the roof area and fixed them. Fixed the chimney top and put on a great looking cap. I would highly recommend them for your jobs. They also did a great job cleaning everything up after they were done.

Project was to remove 2 awnings and 2 railings. Then build a portico, install an awning and install a vinyl railing. They ordered the awning I wanted. Communication is extremely poor. Notification that the job would be next was continually delayed. Once they showed up, they worked approximately an hour or so for 2 separate days and left. No communication. Finally after leaving voicemails and emails I did get ahold of someone. I was told that they were coming in a Saturday between 9-11am and the job would be finished Monday or Tuesday. Saturday approximately 12:30 I received an email stating they got hung up on another job and would be there Monday. Monday I receive an email that they would be unable to complete the job. They would arrive Wednesday to install the 1 awning, clean up the garbage and refund me $200. This never happened. I communicated via email I wanted $300 returned and that I will have another contractor complete the job. I cleaned up the garbage in the back yard. I also gave them over a week to mail me a refund. Very unprofessional. Timeline: I put a $1,000 deposit on 6/27/23. They received the awning mid July. The 26th of July I emailed for an estimated install date with no answer. I emailed again in August 3rd with a response of 8/4 stating it would be Monday morning. This week they arrived on a Tuesday and Wednesday for approximately 1 hour or so. Did not completely remove all the railing on the side porch. This is when I emailed and called and said theyâ d be here Saturday 8/12/23-no show. Then email said Monday 8/14/23 theyâ d be here. 8/14 received an email they couldnâ t finish the job. I also called and always received voicemail. I left at least 2 voicemails without a return call. I gave them until 8/25 for my refund. Iâ ve not received any refund to date.

They came to assess the situation promptly and fixed the situation temporarily till they could come back the next day and remedy the problem more satisfactory. John also suggested putting on a layer of silicone to make the roof last longer.

John Johnston was very professional, on-time, and fast! He and his crew repaired our deck exactly how we asked. Thank you!

Prompt

They did a really good job, very satisfied with the final product

It started all fine with good communication, but it went downhill very quickly when they did not communicate and did not show up to work. they did not pick up after themselves and were unwilling to make things right and the quality of the job quality is so bad that it failed the house inspection.

Project completed in a day great work and good price

We hired Johnston General Contracting for a deck restoration project and at the start Alex seemed very friendly, communicative, and confident that he could do the job in a couple of days. After a few days into the project, however, we began to see multiple red flags, and, ultimately, halfway through the project, we had no choice but to have him and his company stop working on our deck due to both the extremely poor quality of the work and his performance. Quality issues included: 1. Alex replaced the three main support posts holding up our second-floor deck but used one that was bowed and did not cut the others level, so the deck now leans in two directions. 2. He poured cement footers but only did them 8 inches in diameter so theyâ re not up to code and will need to be replaced. 3. His stairs were not level, despite being entirely newly built. 4. Fascia cut to cover the sides of the stair stringers was not measured correctly, with raw stringer wood showing through the large, uneven gaps. 5. The three stringers themselves were put in unevenly so that steps and riser boards were bowed with a gap at the middle, while at both ends they were flush together (Alex insisted this was on purpose to let water drain even though wood was bowed and it was not a consistent space from end to end where the boards met). 6. Step boards were done with sloppy cuts and measurements, with some risers and step ends being the same length, but some having the step wider (the amount varying randomly from step to step). 7. On the deck itself, deck boards were laid with fasteners being skipped every other joist. 8. Though a small deck (12x13), deck boards were not straight. 9. Spacing between deck boards had uneven spaces between them. 10. When I brought the poor quality to his attention, he indicated that decks donâ t look like what you see in magazines; and he repeated that it was the way he always does it for each of these issues. Work issues included: 1. Before starting the project I asked if there would be a delay while waiting for the color of materials we wanted to come in stock. He indicated there would be no delay and everything was in stock. After several days of working on the project, however, he emailed saying railings were out of stock, and he wouldnâ t be able to finish until the following week. 2. When mixing cement for deck post footers, he used our hose with a connection that was leaking and spraying out lots of water. This was left on all day, draining down along the foundation of our house resulting in water in our basement. 3. He did not show up several days, but provided no communication that he would not be out or a reason why. During the last couple of days he did show up at our house, he spent his time sitting in his truck looking at his phone and not working. When I came outside, he would go down to the deck, but as soon as I went in again, he would go back to the truck. 4. After having Alex stop working on the project because of quality, I emailed him asking how we should handle the deposit I had given. He said he had spent $200 over that amount, so he did not feel he owed me anything. I agreed that we would call it even if he provided the remaining materials. Someone did bring materials, but they did not include everything required for the job. When I contacted Alex saying that is not what we agreed on, he indicated that was what he had bought so far (despite having had a delay of materials running out before and supposedly being in a position to finish the job the next day). I am now out my deposit, with only partial materials for the job, and losing more money because I will need to remove and replace concrete footers, support posts, and the entire stairs he installed. I have had several contractors come out to take a look, and though some have not wanted to take on the rebuild project, they have all indicated that it was a horribly sloppy and incompetent job.

Great service and a job well done.

Alex was very nice. No one else responded to my request for bids so I donâ t know if the best price was quoted.,but I was satisfied with it so I accepted. They cleaned up nicely.