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LILLY POOL & SPA SERVICE

Pool and Spa Service, Wells and Pumps

About us

Lilly Pool and Spa is Chester County, Pennsylvania’s premiere pool and spa service contractor. Our years of experience allow us to provide pool and spa owners throughout Chester County, Delaware County and the surrounding areas of Southeastern Pennsylvania with reliable service for all of their pool and spa needs. We specialize in servicing and maintaining above-ground and in-ground pools, spas and hot tubs. We provide pool openings and closings, weekly, bi-weekly and monthly maintenance services and can provide and install pool and spa accessories, safety pool covers and more.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

We offer many services for in-ground and above ground pools. We perform pool openings, closings, weekly, bi-weekly and monthly maintenance services. We also repair and install filters, pumps, heater replacements, plumbing repairs, sand replacement, chlorinators and salt generators and controllers to simplify your equipment operation. We service and maintain pools throughout Delaware County, Chester County, Montgomery County and the surrounding area of Southeastern Pennsylvania.

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-19 of 19 reviews

Zack H.
06/2024
1.0
pool cleaners
  + -1 more
Charged $565 to open the pool (which does not include uncovering it). They showed up dumped some chemicals in before checking the hardware and left in 15 minutes telling us the pump was bad. I called them to see if I could get any money back since they didn't actually do anything and they offered me $72 of store credit. Very overpriced compared to other services and didn't actually do the job.
Description of Work: Pool Opening Service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$565

Maureen B.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: service was great but pool cover was expensive
Rating CategoryRating out of 5
Yes, I recommend this pro

William H.
09/2015
5.0
pool cleaners
  + -1 more
Company was very professional. Work was done quickly and properly. I will use them again for closing my pool later this month.
Description of Work: I had to replace the internal filter arrangement on my DE pool filter. I purchased the piece on line and they installed it, and made sure everything was running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Scott N.
06/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell B.
04/2015
5.0
pool cleaners
  + -1 more
All details provided above.
Description of Work: I called Lilly to give me a second opinion on a bid I received from another company to replace skimmers on my pool and do other repairs to fix a leak. Jim responded to my email inquiry within a day and scheduled an appointment the very next day. He came out when he said he would, looked at the pool, reviewed the proposal, and encouraged me to go with that other company. He said that he knew the other person's reputation and thought highly of him, that the proposal was sensible and the price seemed fair. He also suggested a couple of other things that I might want to raise with that other company were I to decide to accept that proposal. All in all, Jim struck me as responsible, honest, and helpful. He refused payment for his visit. If I don't end up using the first company, I'd go with Lilly with a high degree of confidence.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon P.
10/2014
5.0
pool cleaners
  + -1 more
Good knowledgable staff that reliably maintained our pool all summer. The opening and closing were done very well. This company was very help and all of the staff were friendly and reliable. We will be using the company for all our pool needs next year as well.
Description of Work: Lilly pool maintained and serviced my pool while it was open and then did the closing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bud N.
08/2014
5.0
pool cleaners
  + -1 more
I was amazed how quickly Jim (the owner) responded to my call (within hours). I had a very green pool which, when adhering to the advice from other local pool companies, was not getting any better. Jim and his crew came in and immediately knew how to address the problem. The algae was gone in a couple of days. I had intended to change the filtration system to DE and convert to saltwater so I discussed my options. Jim did not try to oversell anything to me. He talked through the options and then gave me a quote for DE/saltwater which was very reasonable based on my previous research. He installed the system a few days later and followed up to ensure everything was working properly. I now have the clearest and most sparkling pool. It has not looked this good since when it was first installed 10+ years ago. Jim appeared more knowledgeable than the staff at the local pool operating companies. I will now use Lilly for all my future pool service needs.
Description of Work: Addressed a severe algae condition in my swimming pool, replaced filtration system and converted from a chlorine cartridge set up to a salt based system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Anne W.
08/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I have found that it is difficult to find a company that is reliable and fair in the pool maintenence business. Lilly Pool and Spa is both. We contacted them this year when we were extremely disatisfied with another company. They have been great. We found them from Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin W.
02/2014
5.0
pool cleaners
  + -1 more
Great service, as always.
Description of Work: Pool opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LAURENCE M.
11/2013
5.0
pool cleaners
  + -1 more
These are our regular pool service providers. After two previous services disappointed us, we were so lucky to come upon Lilly. They provided bi-weekly service during summer and recently closed our pool for the season.
Description of Work: I used Lilly Pool & Spa Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holger G.
11/2013
5.0
pool cleaners
  + -1 more
Since scheduling did not allow me being home the pool was closed in the evening. So far the results look good.
Description of Work: Close my pool for winter. The service was done on time and with good quality. One minor issue was that I did not receive any feedback to my online request until the day prior to the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$198

Debora E.
11/2013
5.0
pool cleaners
  + -1 more
Very responsive. We had recently purchased the house with the pool. The previous owners had used Lilly and recommended them. The owner, Jim, is very responsive - we had a problem with the system on the weekend and he stopped over on a Saturday afternoon to check it out. He created a temporary fix so we could use the pool and ordered a part that they installed the next week. Several times we had to reach out to him and he always responded quickly. He was very nice and respectful - we had no idea what we were doing with the pool and he took the time to educate us through the summer. I did not shop to compare his prices however the previous owner of the house said that he had used several companies and the Lilly was reasonable.
Description of Work: Opened the pool and provided pool service all summer. closed the pool in early September.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dorothy M.
10/2013
5.0
pool cleaners
  + -1 more
This is a 1st class family-owned business. We found Lilly Pool Service by searching online, having had a far less than satisfactory experience with our last pool service. There are a number of pool services that serve the Chester County, PA area. Not many are as consistently well reviewed as Lilly Pool Service. The Lily Pool Service team is headed up by Jim Cannavo, the father of two of his most capable service providers. Each and every member of Lilly's team is polite, professional, caring and attentive. If there is a problem, they make sure to follow up quickly. Our Lilly Pool maintenance team spotted the leak in our pool and sent us to the company that specializes in searching for the exact location of the leak. Once the leak was located, Lilly Pool Service came back to dig down to the leaking pipe to make the repairs. Jim Cannavo and his sons work hard to provide way better than average service. They kept our pool in perfect running order all summer. Just today, Oct. 23, they closed our pool for the winter. As always, they went above and beyond to make sure everything was tied down and in good shape for the winter. It is rare to find such a great team of people, all with one goal: to provide great service. Jim has mentored his sons well. Nothing is too much trouble for this team. We feel blessed to be able to count on them for high quality, dependable service.
Description of Work: Lilly's provided bi-weekly service--cleaning the pool and checking on water quality every other week all summer. They oversaw the care of the pool and alerted us if there was something special that needed attention. Lilly Pool Service also took on the job of replacing a leaky pipe and replacing a pump this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marie G.
08/2013
5.0
pool cleaners
  + -1 more
I am so happy I discovered Lilly Pool & Spa through Angie's List. They have made my life so much simpler. My previous service did the bare minimum. These guys do as much as you would like them to. They also diagnosed and repaired a filter issue that my other service never mentioned. They also have an easy online request system for opening and closing and are good with email, mail and phone reminders. I am very happy with their service.
Description of Work: I use them for biweekly cleaning/chemicals and closing and opening service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Shakira A.
08/2013
5.0
pool cleaners
  + -1 more
Going well. There is a concern in an area of the pool. Jim is diligently working on the problem. Professional, punctual, responsive.
Description of Work: Repair and maintain pool and pool area. Cost is ongoing due to repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven B.
07/2013
5.0
pool cleaners, wells
  + 0 more
Well, no issues, and the provider was extremely punctual.
Description of Work: Replaced pump and filter, drained pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$672

Lisa Z.
08/2011
5.0
pool cleaners
  + -1 more
I called this morning at 9.A.M. and spoke to someone on the phone and she said that I will get a call back soon. I got a call back within 30 min. and Jim was at my house within an hour. He fixed my filter in less than 30 min. He knew exactly what was wrong with it. I think I finally found someone who will be opening and closing my pool from now on!!!!
Description of Work: My filter was not working. It was leaking all over the place. Jim fixed it and now it is working great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Carolyn S.
07/2011
5.0
pool cleaners
  + -1 more
Years ago, had multiple pool issues especially low pump pressure. Jim took the whole thing apart and showed me how the company I had BEEN using had never really thoroughly cleaned the filters during the routine yearly service. DE was caked on inside the filter tank. A good thorough cleaning solved my problems. Did not have to replace any parts. Have been using Lilly ever since. And there have been many other things over the last few years. Too much to go into here but suffice to say Lilly is the best! Prompt, professional, reasonably priced, and a depth of knowledge and advice that has saved me a fortune.
Description of Work: I have been using Jim and Lilly's Pool Service for a couple of years now and just wanted to put a review out here for them. They are the best. I originally found thme through Service Magic after being fed up with the horrible service from the bigger companies. Jim and his crew are tops. Price for the level of service is fantastic. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

laura W.
10/2008
5.0
pool cleaners
  + -1 more
They did a great job. We turned it on and found there was a leak; the tech. came out the next day and tightened it and it's fine. They let us know they do all the other services for pools so we can continue using them.
Description of Work: They installed a pool heater I had bought from another company. We realized it was for natural gas and needed a propane heater. They ordered and installed the parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    125 LILLY RD., Honey Brook, PA 19344

    www.lillypoolandspa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Wells and Pumps

    FAQ

    LILLY POOL & SPA SERVICE is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    LILLY POOL & SPA SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, LILLY POOL & SPA SERVICE offers free project estimates.
    Yes, LILLY POOL & SPA SERVICE offers eco-friendly accreditations.
    No, LILLY POOL & SPA SERVICE does not offer a senior discount.
    Yes, LILLY POOL & SPA SERVICE offers emergency services.
    No, LILLY POOL & SPA SERVICE does not offer warranties.
    LILLY POOL & SPA SERVICE offers the following services: We offer many services for in-ground and above ground pools. We perform pool openings, closings, weekly, bi-weekly and monthly maintenance services. We also repair and install filters, pumps, heater replacements, plumbing repairs, sand replacement, chlorinators and salt generators and controllers to simplify your equipment operation. We service and maintain pools throughout Delaware County, Chester County, Montgomery County and the surrounding area of Southeastern Pennsylvania.
    Ask For Details

    Contact information

    125 LILLY RD., Honey Brook, PA 19344

    www.lillypoolandspa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM