Description of Work: Clean fireplace and replace new batteries
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leigh E.
11/2016
5.0
gas logs
 + -1 more
Mike was professional and prompt. He explained my options and didn't pressure us into making a decision immediately. Once we made the decision to replace the whole unit he was able to do so within two weeks. He called to confirm his arrival time the day before and showed up right on time. The work area was left clean and he explained everything about the new unit to me. It is refreshing to see that great customer service and quality workmanship still exist!
Description of Work: We had a builder grade gas fireplace insert that had been working inconsistently over the last year. I had hired another company last year that replaced a part that didn't fix the problem and wouldn't return my calls. So I looked on Angie's list and found Mike with High Point Gas Service. He returned my call within hours, came out to diagnose the problem within a week and after weighing our options we opted to upgrade and replace the fireplace. Two weeks later and we have a beautiful new fireplace!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,175
Megan L.
10/2014
5.0
gas logs
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James M.
02/2013
5.0
heating & air conditioning/hvac, gas logs
 + 0 more
We have a 3-sided gas fireplace that was an original fixture in a 15-year old home. It had stopped working to the point that even the pilot would not light. The job scope was to repair the fireplace to working condition. I called 3 service providers and received return calls from two. Shawn of Highpoint won my confidence during the phone call and I set up the visit for about 6 days later. Everything he said he'd be able to do was done quickly, easily, and professionally. We had time to talk about other things not even related to his business. It's clear this is a well-trained guy who likes what he does. My fireplace was working as well as it did the first day we were in the house. He even fixed and cleaned the wall switch and remote control (which was not even a part of the original scope). He cleaned up after himself, assembled everything properly and charged us the low-end of his estimate. He is now our guy from here on with anything related to our fireplaces, and he also does hot-water installs and repairs. I'm going to call on him for that as well. Excellent service, excellent person...
Description of Work: Repaired a 3-sided gas fireplace that was not functional.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gas Logs,
Heating and Air Conditioning,
Natural Gas Lines,
Fireplaces,
Water Heaters,
Appliance Repair - Small,
Gas Grills,
Appliance Repair
FAQ
HIGHPOINT GAS SVC is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 6:00 PM
HIGHPOINT GAS SVC accepts the following forms of payment: Check
No, HIGHPOINT GAS SVC does not offer free project estimates.
No, HIGHPOINT GAS SVC does not offer eco-friendly accreditations.
No, HIGHPOINT GAS SVC does not offer a senior discount.
Yes, HIGHPOINT GAS SVC offers emergency services.
No, HIGHPOINT GAS SVC does not offer warranties.
HIGHPOINT GAS SVC offers the following services: We service and sell gas fireplaces . We service and sell hvac equipment.