Wire Guys By Arc Electric
About us
Home of the 112% and On-Time guarantees! If you're not completely happy with our electrical work, we'll redo it. Free. Or refund your cost plus 12%. We value your time as much as our own. If we're not at your home within an hour of our scheduled appointment, we pay you! Experience our live call center, same- or next-day appointments and up-front pricing from Certified, uniformed professionals that clean up when they're done. Elite Dealer for Generac Generators, Briggs & Stratton, Kohler and GE. Financing available to qualified customers. Additional DBA - The Wire Guys, Division of Arc Electric. Additional phones - (888) 202-4620, (570) 455-2370
Business highlights
Services we offer
Automatic standby and portable generators, ceiling and exhaust fan installations, circuits, computer cabling, electric heat, electrical including wiring, energy audits, hidden wiring for flat-screen TV & home theater, hot tub wiring, interior and exterior lighting, lighting design, networking & troubleshooting., new outlets, panel upgrades, security cameras
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 4% |
"Thank you for your review of our generator team. We really like when customers call us to service their generators—so they can be sure it will keep running dependably during power outages. Please keep us in mind for any wiring, lighting or other electrical projects that come up at your home."
We had a very positive experience with the Wire Guys. The salesman was knowledgeable, courteous and professional. He showed up on time. He coordinated the implementation promptly. We received a follow up call to set up our install the very next day. They were clear on what was our responsibility and what services they would provide. The technicians were great - again knowledgeable, prompt, and courteous. They were respectful of our home when entering. They always knocked and wore booties over their shoes so mud would not be tracked into the home. There was a delay in getting our power turned back on by our power company. The technicians fired up the new generator for our comfort and stayed very late to coordinate with PPL staff to ensure our power was restored before they left. No debris was left. Our property was very clean. Because it was very late (and dark) when they finished, they came back again to instruct us fully on the operation of the generator. Would recommend this company highly.
"How nice to hear you're so satisfied, thank you! Our team knows how safe and secure homeowners feel with a reliable automatic generator, so we always enjoy those installations. And we appreciate your comments on our staff's punctuality and performance, respecting your home and their diligence with PPL. Thanks again for hiring us for the generator project and electrical panel upgrade as well!"
They worked under a fold up patio cover throughout most of the day, like 5 hours.
They said I'd be without power for 2 hrs, it was 1/2 that.
When I invited them in the house for an estimate on additional work, they wore shoe covers.
Very professional work and very funny and witty.
Quite the pleasure overall
"Wow we love hearing reviews like yours! Thank you for taking the time to report on our Wire Guys' promptness and diligent work ethic. We only send out workers that we would want in our own homes, so we hire the best and train accordingly. And we're glad to hear they entertained you a little bit as well, they are certainly characters at times! The work was much appreciated. Please keep us in mind for future electrical work as well as your annual generator maintenance."
"Why how nice of you to give us straight A's! We're so glad you're happy with our team's work installing the new phone jack, and we look forward to helping you again in the future."
"It was kind of you to give us a review and I want to thank you for it, as well as calling The Wire Guys for your electrical project. It was a pleasure to help, call again anytime."
"We appreciate the work and your straight-A review, how nice! Thank you, we look forward to servicing your generator again next year."
"It was very nice of you to submit a review for us! Thank you for the work and taking your time to follow-up on Angie's List. We look forward to helping you with future electrical projects as well."
"So nice to hear from a neighbor and we appreciate the work and the nice review. Your generator is now serviced and ready for reliable performance this winter and throughout the coming year."
"Thank you for reviewing us. We apologize for any delay in getting in touch online, but were having some email problems at the time. We are always available by phone. Although we do charge a dispatch fee, that amount comes off of your total cost for any work done, so it's not usually an issue with our customers. The detailed estimates we provide are a firm price, rather than the typical electrician's handwritten ballpark that gets added to as the job progresses. Our technicians show up with fully stocked parts trucks, so you don't have the hassle of waiting on parts and multiple revisits. We also guarantee our promptness (or pay you!), have a 112% cash-back guarantee and 1 year parts & labor warranty...which you will also find that no one else offers. Homeowners may wonder about our dispatch fee initially, but once we show up and get to work they find it's well worth the peace of mind for a fast, safe, no nonsense job. Whether you chose us or not, we hope you are satisfied with whoever you work with on your project."
From the first moment I called, Carey set the standard for the customer oriented service I received from everyone at Arc Electric. Carey's cheerful voice immediately set a positive first impression of Arc Electric. I learned from Fred that your organization would work with me to accommodate my special request to maintain the integrity of the beautiful log home I bought in Bear Creek. Fred was always prompt to respond to my questions and requests.
My Generac was installed on a cold rainy day in December 2013. Young Tony was the electrician who has the quiet assurance and confidence in his skills uncommon in someone so young. He worked with the customer's specification for underground wiring and panel box placement. I was ready for the install thanks to the planning work with Fred.
I have had experience with union electricians on one other occasion and was impressed then with their dedication to quality and supporting the customer in achieving an installation under rigid time constraints. Tony exhibited that same enthusiasm to deliver quality. After the successful install, Tony made sure all electrical functions in the house were whole. That's when he discovered the well pump was not turning off. Tony stayed with the problem for two hours, calling his network of electricians for support. The culprit was a faulty relay. Somehow Tony solved the problem and left the customer happy. The problem was not Tony's and he could have left me to find a plumber to resolve the issue. Without hesitation, he worked the problem to solution. An outstanding performance representing your organization.
Working with your accounting people was similarly refreshing in speak with friendly, interested staff.
I will be posting comments to Angie's List. I would be happy to use this email to you if that is okay.
Thank you for the leadership you bring to your company and to your employees.
"Thanks again for the generator project and your generous compliments to our staff! We enjoy and take pride in doing great work, but truly, our best reward is hearing how happy homeowners are when the job is complete. Your time in submitting this review is much appreciated. Have a wonderful summer and rest easy next time storms approach your neighborhood."
"We so appreciate your review on your electrical project and our hard working Wire Guys. We do lighting, standby generators, home theatre, etc. too, so please keep us in mind for future projects or more repairs."
Zack and Barry arrived on time and hardly slowed all day.
I watched them work and they are a well oiled machine.
They answered my questions and were a pleasure have around.
They did great work. A couple of time I told them to go ahead and leave the mess that I would clean up, but they insisted. The place was cleaner than when they started.
They also are fussy in a good way. The fiddled and fussed with some of the conduit and connections until it was just right.
Very professional job.
I can't wait to have them back for other work in the future.
"Wow thank you for such a wonderful review of our team's work. We know they're hard workers but it's so great when homeowners find out first hand. Our goal is for customers to be super satisfied with every facet of the work and are happy to see you gave us straight A's. Much appreciated! And of course, we're ready to help whenever you need us again."
"Thank you for your review of our Wire Guys work at your home. We look forward to helping on any projects in the future."
"Our first review with pics attached, thank you very much! We appreciate both your business and the time you spent reviewing us here. It was a pleasure to work with you and our team will be here for you when you need us again. Thanks also for any referrals you're able to pass on. We love to hear that!"
"Thank you for your positive review of our team's work at your home. We appreciate your business and are available whenever you need us in the future."
service in pvc pipe and copper wiring, price includes electrical inspection. He (Zack) was on time,
very informative, knowledgeable, willing to give a teachable moment from time to time.I will be using them again.What was really nice of them was that they provided their own stamp on their survey cards"Thank you for choosing us to replace your electrical panel, and for such a nice review. Only the safest, most knowledgeable and efficient electricians are sent out to our customers. We are thrilled to hear that you're not only satisfied with Zack's work, but will be using The Wire Guys again. Much appreciated and great to hear!"
"Thank you for your A+ review of our generator team. Only factory-trained technicians like ours are authorized for access to parts, technical and warranty support. When we can solve a big problem for a customer, especially at no cost, that's a great feeling. We appreciate your business and look forward to servicing your new generator years into the future!"
"We want to thank you for reviewing us on Angie's List and appreciate your honesty and feedback. We aren't necessarily the cheapest electricians out there, but we guarantee you get way more for the money - experience, knowledge, safety, service, response and respect for both your time and your home. Hope to work with you again...and will keep that generator running smoothly so you can depend on it for years to come!"
Wire Guys were very responsive and knowledgable, they serviced the generator and found a few faults either from the factory or from the installer (it was a year old and Wire Guys researched the history without any effort on my part). It took a few weeks to get the generator back up to speed, but only because the parts were slow in coming from Generac, the technicians had to drive close to 100 miles to get to me which shows fantastic dedication to the business.
I cannot recommend Wire Guys enough, they were honest, responsive and reasonable in cost, I will be using them any time an electrical problem comes up.
"Just a quick note to thank you for choosing us to service your generator as well as the detailed review. We know how hard it is to find reliable electricians and pride ourselves on providing the same kind of service we want in our own homes. It was a pleasure getting your generator up to par! Please keep us in mind for future electrical or generator work."
"Thank you so much for the straight-A review, we really appreciate you selecting our team to work with."
"Thank you for the work and the nice review of our cable installation. We're happy to help and look forward to working with you on more home projects."
"Thank you for sending us a straight-A review! We like to help our neighbors with their electrical problems, especially when it comes to panel wiring and home safety. Please refer our work to your friends and keep us in mind for future projects."
"Thank you for the work and positive review of our performance installing your motion lights. We look forward to helping you with more projects in the future!"
"Thank you for such a detailed review, we appreciate your honesty and it was a pleasure to perform your electrical inspection. Whatever you decide, we're ready to help with any improvements needed for your home and look forward to working with you again."
"Wow, thank you so much for the fantastic review. We listen to our customers and try to deliver what every homeowner wants (including ourselves!), dependable, courteous, efficient construction work from skilled technicians. Thank you for noticing our commitment to excellent service and please, rest easy with your generator wiring now safe and ready to rock! Enjoy the holidays."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
123 N Warren St, Hazleton, PA 18202
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