Nathan Stempfer Land and Landscape Design LLC

He did a great job.  He really went the extra mile.  He came out to clean up my leaves.  I asked if he could also do my hedges, but he said he didn't have the equipment.  He was going to use mine but they didn't work.  He said he would stop by again and do it, free of charge!  My yard has never looked this clean!

Nathan acknowledge receipt of the deal in a reasonable time period. He called as I requested and we discussed the work needed. He provided a tentative time frame for the work to be done. He called to schedule and made sure the time was convenient and he arrived promptly. He completed the work as I requested.

Let me say up front that we did not know of this guy until Angie's List, so this is an objective review.

It went very well.  I feel bad about the negatives he got, because in our case, he told us up front of his wedding Oct. 19th, and that he was booked up until after that, BUT he did come over today, the 21st, first thing in the a.m. and called first to let us know he was on his way.  We could have cancelled if that was not OK, but it is landscape work, not anything urgent.  He never said the deal would not be honored.  He did say that there had been a glitch in the ad on Angie's, in that it incorrectly listed shrub removal, but he did end up doing that for us nevertheless.
We  did get a voice mailbox full message a couple of times too.  I think that this is not that surprising the week or 2 before a person's wedding, if you have ever had a wedding.  He was very busy, and we understood that.  As for the job, he came over in advance and reviewed the job with us, walked around the yard and offered some advice, and devised a work plan.  
The day of the job he came and reviewed that plan with my husband and then got to work.  When finished, he asked me to walk with him through the yard and give my approval before I paid.  I did this, and everything looked really good.   I worried that there would have been quite a mess from all the clippings but he cleaned it all up and the house looks great now.  We kept a few dying shrubs I could not bear to part with, and I intend to go after them with Miracle Grow and if they are no better in the spring they will be changed, and I will have Nathan Stempfer do it!
I am glad we excercised a bit of patience and waited for him as he did a great job for an unbeatable price.  THANK YOU NATHAN!

So far not good . How can I get a refund? He started by telling me they ran the wrong deal so he probably can't do what I want. I was supposed to call him Friday when I got home. Instead he called me at work to tell me he was on his way. I left early and then waited and waited. When I called he had no idea when he would be there. Seriously I would just like a refund.

I have been very dissatisfied with this company. I had to contact them to have them come do the work. After speaking with the company, he made it sound like he was not willing to do the job. He told me to just trim the bushes would be an additional charge. When trying to call his phone, the inbox is full and I cannot even leave a message. I then emailed him and it has been about week since I have heard any response from this company.

coupon was bought only 1 week ago, and already invalid because company owner is getting married. unable to find the person who is supposedly taking over the coupon deal, despite contacting angie's list.

Service provider did not call or show up on the dates I listed.

His telephone box is filled and not accepting messages

Angies complaint dept was not helpful when I contacted them.

I have not been able to get answers as to how to resolve this problem.

We called looking for a temporary lawn maintenance service until July 1st.  After the lawn maintenance service had been completed, we were satisfied with the the finished product and, therefore, interested in having lawn maintenance services performed for an extended period of time - at least through the end of August. 

Even though the summer lawn maintenance season ends in October and sometimes in November, we will need to end the lawn maintenance early in order to help budget for other outdoor landscaping projects that are a priority and that we are interested in having Nathan estimate and perform:

*edging and rocks placed around the pool
*small pool deck

We look forward to working with Nathan, who we believe will perform quality work at a fair price. 


**UPDATE**

The small pool deck and the edging and rocks that have been placed around the pool look great!  We have continued to be satisfied with this business. 

Great.