BORO EXTERMINATING CO INC
About us
7 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. NO TRAVEL CHARGES. NO SERVICE FEES. MAY CONTACT THROUGH EMAIL.
Business highlights
Services we offer
TERMITE & PEST CONTROL.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
They do termite inspections. We were supposed to do another inspection this year. When I bought the house they did the termite inspection. The guy basically inspected things inside the house and told me everything was fine. He gave me a card. This was a year ago. A year later I received a bill from them for an inspection this year and they said that they needed to do another inspection. I was supposed to be covered for something. So I called them to figure out what exactly I was covered for, to schedule the inspection for this year and to pay the bill. This was a couple of minutes to their closing time and the lady I spoke with did not want to do anything. She was busy doing something else and said she could not find me so she would call me back. First of all she never called me back. I am very upset about that. Like, I am trying to get service and am trying to pay them and I am having this trouble. I can't imagine what would happen if I did pay them and needed actual service. If a customer calls before the end of their office hours they should finish the call, they shouldn't just kind of hang up on them. I somehow feel entitled to an explanation as to what is covered because it was not just an inspection. I think I am not just covered for termites, but they also can come and exterminate things for free, but I wanted details. I think that for $150 they should talk to me about what I am being covered for.
"Sorry to hear about your experience with our company. We have hundreds of properties under warranty and perform many treatments free of charge for our warranty customers. if our office was closing when you called the employee should have taken your number and I would have called you back. We perform approximately 2,000 inspections every year with (as you can see) very few complaints. Again I apologize ."
They came on time and it took them about 30 seconds. They came in the house and immediately said it was fine. I don't have termites, I think. It is hard for me to judge their price. I have no complaints about their service.
"Sorry to hear about your experience with our company. We have hundreds of properties under warranty and perform many treatments free of charge for our customers. Our employee should have taken your number (if it was povided) and had someone call you back. We perform appoximately 2,000 inspections per year. As you can see, we have very few complaints. Again, I am sorry we did not meet your expectations."
the owner did follow up with me after I left my review. I would move Professionalism and Responsiveness to higher ratings.
"I am sorry about your experience with our company. This inspection was ordered by a general home inspection company. Since we were unable to meet the home inspector, the real estate agent provided access the day before. You should have been informed that we were doing the inspection and I apologize. Neither I, nor the agent, realized it would be an issue. But thanks for amending the review. Greatly appreciated!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
501 SHARP AVE, Glenolden, PA 19036
Get our Angi-powered app
