Rubystan Tv Service

unknown

They were excellent and very responsive. The guy came and was unable to fix the TV in my home. He had to take it to the shop and promised it back by Friday. He called on Thursday, said it was finished, and he brought it back to our home. They were very reasonably prices and we are happy with their services.

Very very pleased with the whole experience!!!!!!!!!!

I was looking for a TV repair that did not sell TVs. They only sell used TVs, not new ones. They did not repair at-home due to our distance from their store (45 minute drive). We delivered the TV on 11/14/08 and it was repaired and ready for pickup one week later. Based on an Internet search of our model (Sony Trinitron) and the problem we were having, we anticipated a cost of several hundred dollars and perhaps several weeks to repair. We were very pleased. One feature I liked was the cost to look at the TV is equal to the size of the screen - for example, our screen is 32 inches so they charged a fee of $32. Then if we choose to have the repair done, they credit the $32 from the total cost.

The technician came out to the house to look at the set and after thinking it was something simple he realized it was the motherboard. He had to order the part and after two weeks he returned to fix the set at our home. All-in-all he seemed to be knowledgeable and performed the work well.

TOOK UNIT IN AND HAD NOTHING BUT TROUBLE. AT FIRST, THEY WOULD NOT HONOR THE MANUFACTURER'S WARRANTY, EVEN THOUGH THE MANUFACTURER SENT ME TO THEM. THEY WERE 'UNSURE' IF THEY WERE AN AUTHORIZED DEALER FOR THAT COMPANY, AND IT TOOK THEM A WEEK TO FIND OUT THEY WERE IN FACT AN AUTHORIZED REPAIR OUTLET. AFTER THE UNIT WAS THERE FOR TWO WEEKS, THEY CALLED AND ASKED IF I COULD BRING IN THE PLUG AND REMOTE. THERE WAS NO PLUG-IT WAS A 12V UNIT! I DID TAKE THE REMOTE. TWO MORE WEEKS PASSED AND THEY SAID THEY COULDN'T GET POWER TO IT. AFTER FOUR WEEKS, THEY NEVER EVEN TURNED ON THE UNIT. I WENT AND PICKED IT UP AND REFUSED TO PAY ANY BENCH FEE.