Founded 2006 • With Angi since August 2015
Service Provider ResponseMr [Member Name Removed] I'm sorry you had a bad experience , but the deal was 2 men 2 hrs 1 man 4 hrs . your job was completed in the time allowed, weather it was 1 or 2 men , if we ran over and charged you for it I could see your complaint , as for not having material , the deal clearly states customer must supply material, we also told you the owner would come out and look at your concerns, witch you have not responded to ,
Service Provider ResponseHello [Member Name Removed], We apologize that this happened, Omega Electric stands by our work if there was a problem with the work we did, your work is warrantied by us meaning you should have called us if there was a problem and we would have came out and fixed the problem at no cost to you. I assure you that none of my technicians are idiots and have been doing this for over 20 years we are licensed and ICC certified. Unfortunately we are all human and can make mistakes this is why if there is ever a problem with our work we are very honest and fair and will come out and fix it with no charge to you as [Member Information Removed] as we did make the mistake we will take ownership of it. We wish you could have contacted us directly to address this issue and gave us a chance to fix it and make it right before putting this review. We are still willing to come and address this issue and make it right, please contact our office at 610-472-2262 ask for Brittany and she will get you scheduled.
Service Provider ResponseIm very sorry you did not like the price we gave you , please let me clarify that this was an estimate and no work has been done . The estimate was free of charge. Yes we did tell you that 2 men 125 per hour but that is a time and material rate, most of our estimates are based on unit pricing, we did say 1 day but that was before you added the fire place circuit and mount, your job for the fans and switch box repairs I figured at 10 hours that's $1250.00 plus material wire and such . Then add the fire place at about 4 hrs plus material and the price is fair. A phone call to me and i would have explained it to you. Again I am sorry the price was not what you expected but i don't believe a D rating is fair, we gave you a Saturday appointment free of charge, confirmed appointment , arrived early and waited for you to arrive and had your estimate to you Monday morning,
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Omega Electric is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
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Omega Electric accepts the following forms of payment: American Express, Check, MasterCard, Visa, Financing
No, Omega Electric does not offer eco-friendly accreditations.
Omega Electric offers the following services: Electrical Services