When people nationwide need their trees maintained or safely removed, they consistently turn to Monster Tree Service! Why do they choose us? Because our team is committed to two things: healthy trees and satisfied customers. What sets us apart goes beyond our experience, our equipment, and our convenient locations. It's that our philosophy drives everything we do.
Our teams of professional arborists are committed to providing high-quality services that duly benefit our customers and the environment. That’s why we provide electronic estimates, because our company believes that we're not just providing an excellent tree service—we're helping make the world a healthier, more beautiful place together. Independently owned Monster Tree Service locations prioritize the safety of property and employees and adhere to ANSI Z133 standards for tree work safety.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Complete tree removal, elevating, deadwooding, thinning, stump grinding, cabling & bracing, root collar excavation, hazardous tree assessment, land and lot clearing & tree and shrub pruning.
It was excellent. There weren't any unexpected issues. It is a good company to work with.
Description of Work: I used Monster Tree Service. They removed 2 trees a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Lyndon J.
11/2014
5.0
tree service
 + -1 more
The work was done in a timely manner, the staff was friendly, and the price was excellent.
Description of Work: Removed 3 trees & and 3 stumps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Beth Ann V.
11/2014
2.0
tree service
 + -1 more
The service was terrible. The foreman on site was very rude and and made me feel extremely uncomfortable. I went over the scope of work and showed him all the areas my husband and I were concerned with. he never looked at me in the face When he spoke to me. When I told him I wanted the yew bush trimmed back to the property line he told me that it would look terrible and would not proceed with the work until I called my husband at work to verify that's what really needed to be done. When I got off the phone with my husband I went outside with my 1 yr old daughter and witnessed him urinating in the truck that contains the wood chips. I noticed the the huge spruce tree in front of my house they were supposed to trim back was not trimmed as much as I'd liked to be. I mentioned this to the foreman and he told me they already trimmed 14 feet off the tree and if the do more the tree would look funny. I told him I was more concerned over the branch hanging over the roof of my house and not the look of the tree. He then told me they were not going to cut more off. I had to call and disrupt my husband at work again. I sent him a picture of the tree so he could see the work that was done. He agreed the tree needed to be trimmed further. My husband spoke to the foreman over the phone and explained the same as I already had. Instead of doing the work we requested he called the estimator that originally came to meet with me. The foreman gave him completely wrong Information. Needless to say the tree did not get trimmed. My neighbor's side of the tree was also supposed to get trimmed. They charged them $380 and only trimmed 4 small brunches. We are all completely dissatisfied with their services and will NEVER use them again.
Description of Work: Cut down 3 trees and trimmed a yew bush.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,700
Michael H.
10/2014
5.0
tree service
 + -1 more
I had a great experience with Monster. After having a company come out to trim a large 50'+ oak tree in my back yard, it was determined that it needed to be taken down. Called several other companies for opinions, Monster rep. was very friendly and professional, gave me some options and explained how it would all be done. They even matched an estimate from another company, saving me $200. Of course they wanted a copy of that estimate which I was happy to provide, since it was apparent we were all maintaining an honest, professional relationship. They warned me of the busy season and that it could be several weeks before they could be out to do the work. When they did arrive, they brought the heavy equipment, and a whole crew of guys. Using a crane, and a small man with some chainsaw expertise, they removed the tree in about 30 minutes, between two small houses just feet from the tree. They handled the touchy situation with ease, and were cleaned up and out of there in no time. I had a great experience with them, hopefully you will, too.
Description of Work: Removed large oak tree in my back yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Sean W.
09/2014
5.0
tree service
 + -1 more
Monster's arborist Tom came and walked the property with me within a week of my contacting him. He was very thorough and instilled confidence with his knowledge of trees and suggestions for not just pruning but planting that might help fill gaps left later. He sat with me and gave me a price on the spot, honored the coupon that I had, and gave a thorough answer when I asked him why Monster vs other providers I had used in the past. I decided to give them a try given their price and Tom's experience and explanation that he would brief the crew BEFORE they started cutting (which I later found out is important given some of the reviews here) and am glad I did. Per our discussion, Monster's office called the day they were coming to advise me but we did not need to be present. I was assured Tom would brief the team and they would complete the work. When I got home the yard looked great. Everything that we agreed to had been done and done well. I was especially pleased with the detailed work they did on the pruning -- removing smaller branches but leaving the larger ones. This took attention and care. I am quite pleased with their work.
Description of Work: Monster did some major storm cleanup for us after the June 2014 windstorms. They removed the top half of a spruce tree that had snapped but not come fully down, did a fairly major pruning job on a silver maple which had some damaged branches, pruned some swamp maples also damaged in the storms, and cleaned up and removed dead branches. They also removed 5 blue junipers that were not thriving in their location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Linda D.
08/2014
5.0
tree service
 + -1 more
I called on Friday the 1st to set them up for an appt. They advised it could be 4 weeks or little as 2 weeks would call day before. They called the following Wed.to let me know trucks in area Thurs the 7th. They arrived 7:30 AM as told, worked all day, I asked if they would give me a limb or two cut up for fire wood plus a slice of the oak for a project which they did. the stump grinding guy said usually he comes 5 to 10 days after trees removed. He was surprised to hear that the trees were only removed that day, most likely due to the quick and efficient work of the tree guys. In front of house where Oak was removed I have ground cover of pachysandra the guy who ran the stump grinding machine via remote control only made two tire tracks is the area...outstanding!! These guys from start to finish know what they are doing. They cleared yard and roof from all debris. Everyone from person first giving estimate to the ladies in the office where very knowledgeable and very helpful. I would highly recommend Monster Tree Service.
Description of Work: Removed very large old Oak in front of house plus cutting back of large oak in rear of house. Plus removal of 2 pine trees in back yard plus stump grinding of the 3 trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
peter R.
08/2014
5.0
tree service
 + -1 more
everything went smoothly....crew was very professional. all wood and debris removed, sawdust and chips all cleaned up. all completed in a timely manner....Crew arrived at the appointed time....very nice bunch to work with....Highly recommended
Description of Work: removed 2 trees
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
GREGORY M.
07/2014
5.0
tree service
 + -1 more
Monster gave an estimate for about 60% the price of another tree service for evergreens downed by the bad winter. They showed up on time, did just what they were asked, and cleaned up well. They even did some extra work for my neighbor for a modest cash payment. Very satisfied, will call them again when needed.
Description of Work: Cut down toppled arbor vitae trees and removed stumps, also other dead branches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Kathleen M.
06/2014
4.0
tree service
 + -1 more
Tree crew came out as promised with a crane and removed the tree and cleaned the common driveway behind our home.
Description of Work: A very large tree was damaged during the severe winter weather and was about to fall onto neighboring homes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Brenda T.
05/2014
5.0
tree service
 + -1 more
They told me on phone it would be three weeks due to rough winter, but they called much sooner and said he was in our town and could come that afternoon. They asked neighbors to move cars. Impressive crane.. Lifted whole top of tree off an laid it on trailer and fed into chipper that could grind 30 inch diameter trunk. Took down two 60-70 foot trees both of which grew very close to house without touching house or hedges. And very quick; I think less than an hour. Then nice advice on how to preserve hedges which we had to temp move to for them to get stump grinder to stumps. They came back a few days later to grind stumps, which was nicely done to good depth. On tree removal the area was left very clean -- yard, sidewalk and street. Neighbors we all entertained. Awesome! And price was lower than competitor.
Description of Work: Awesome event!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,400
Justin B.
04/2014
5.0
tree service
 + -1 more
Easy to schedule and punctual. They did a fine job. The price was good for the work performed. Took the two man crew the better part of 7 hours to drop all the trees.
Description of Work: Took down several large, dead Ash trees in the back yard. Cut trees to size for splitting.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Monster Tree Service
Thank you for taking the time to write a review on our behalf, we truly appreciate the opportunity to have earned your business. Jenna
Nicholas M.
04/2014
5.0
tree service
 + -1 more
Monster was the third quote I got for the tree work I needed. Was a little disappointed that they would not honor their coupon to beat a competitors price but I ended up going with them because they could do the work sooner. In the end I didn't mind paying the extra because they did a great job, actually doing more than I expected. They left the property in better condition than they found it. The estimator they sent out (Tom) is a certified Arborist and took the time to answer any questions I had. Josh the owner came out when they started the job to make sure everything that was quoted was explained to workers so it would be done right the first time. What else could you ask for, note that I am usually pretty picky about any work I have done but it is hard to find anything that wasn't done well.
Description of Work: Trimmed back some silver maples that were overhanging my house and trailer and cleaned up some storm damage on a white pine tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Monster Tree Service
Thank you for taking the time to write a review on behalf of our company, we greatly appreciate it. Jenna
Matthew R.
03/2014
5.0
tree service
 + -1 more
Josh the owner gave us a fair estimate and good description of the work. His crew arrived promptly and removed the trees and ground the stumps. They left the area in good condition. They are returning in two weeks to plant 11 Cyprus trees.
Description of Work: Remove cherry tree, 14 arborvitaes, grind stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Monster Tree Service
Thank you for taking the time to write a review on behalf of our company, we greatly appreciate it. Jenna
Mary K.
03/2014
5.0
tree service
 + -1 more
The estimate was performed 1 day after we called. We needed 1 tree trimmed due to winter ice storm damage. We also wanted 3 trees cut down and stumps ground . We also had 1 tree we were unsure if trimming or removal was to be the best service, we agreed with the recommendation to remove it as well. The estimate for service was within an acceptable level and a deposit was paid to the office. Within a week a crew of 5 arrived, all the men were professional and efficient. The 4 trees were down, the cuttings were cleaned up, the Willow was trimmed. The men were gone in 2 hours. A few days later the second crew arrived to grind the stumps, again a very professional service. No mess was left at the site.
Description of Work: 4 trees cut & removed and 1 tree trimed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Joe O.
02/2014
5.0
tree service
 + -1 more
His level of detail and explanation of the situation was thorough and truly appreciated. If in the future we need his services, he will be the first tree company we call!
Description of Work: Josh at Monster was in our neighborhood to estimate a split tree.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
JOHN E.
10/2013
3.0
tree service
 + -1 more
Service was adequately performed and scheduled faster than expected but I was not aware of the scheduling of service until after they started. I was told the job would be scheduled in a week or two and few days later I got a call that they were nearly finished but wanted to know if I wanted some extra service performed. The work was performed as I would expect but the wood chips from the stumps were not that finely ground. Overall a good job but not the best.
Description of Work: Fell one tree, trimmed limbs off 2 others, ground 4 stumps
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0
$800
Marianne P.
06/2013
1.0
tree service
 + -1 more
I used Monster several times in the past but the most recent time I called, I had to wait more than one week for someone to come out to give me an estimate. Then I rushed home from work but they never showed in the 1 1/2 hour window that I waited and they never called.
Description of Work: They were supposed to give me an estimate to take a tree down.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Melissa J.
12/2012
1.0
tree service
 + -1 more
I called them in October to get my parents trees trimmed as a present to them. I was happy with the work they did so I wanted them to do the same at my house, but not until the spring so I could have other work done. I came home two weeks before Christmas and they were doing the work. I told the man that wasn't what I had wanted. He basically didn't care so I didn't pay them the rest of their money. Their excuse for doing the work when they did was that they were slow at work. I felt bullied by them.
Description of Work: They trimmed trees.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$1,700
Response from Monster Tree Service
At Monster Tree Service we do thousands of jobs each year. Our goal is to make each Customer feel that they recieved personalized attention, service and communication, but in this instance communication seems to have broken down. We were under the impression that she was flexible on the timeframe and that she wanted the work done, so we did it. The Customer had worked with us several times before and always complimented our work. Even in this instance, she is not dissapointed in the work we did, only the timeframe in which we did it. She cancelled her deposit check and has not paid us anything for the completed work. We apologize for any misunderstanding or hard feelings this incident may have caused.
Susan M.
04/2012
5.0
tree service
 + -1 more
Our neighbor who owns a landscaping company had recommended we call Monster. He said Monster has the right equipment to handle very large trees, and he was absolutely right. This team was professional and efficient and did a great job not only with the actual cutting and pruning but also the cleanup. Highly recommended.
Description of Work: We have an old white oak tree on our property. It is in decline and had a number of large, dead branches at the very top. We also had a maple tree that appeared to be dead or dying. We called Monster Tree Service on Monday, April 23 to request an estimate. The certified arborist, Tom, was out later that day. He was extremely knowledgeable and informative. In addition to the two trees we had identified, he found a small cherry tree that was diseased and was posing a hazard to our home and safety. While he was at our house, Tom wrote up a formal estimate, which we promptly approved. Three days later, Tom and the full crew--including the 100+-foot crane--were at our house to perform the work. Two guys came back today to grind the larger stump for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Denise W.
01/2012
5.0
tree service
 + -1 more
Josh was personable and very informative when we met to go over the scope of the work. I was concerned about a very large split trunk tree and he suggested that we cable it to save it from splitting and the price was very reasonable to save a beautiful large Oak. I was also concerned about the time of year we were having the work done as there was the chance for rain or snow and I didn't want the lawn to be damaged; Josh assured me that they would take care not to damage the lawn. We are very pleased with their work and will definitely use them again when the need arises. Our work was done in mid-December of a rainy month but they were careful not to leave large ruts in the yard. If it weren't for the neatly stacked wood piles (logs already cut to fit in the fireplace) you wouldn't even know they'd been there! I would not hesitate to recommend Monster Tree Service to everyone.
Description of Work: Monster tree removed 3 large trees from our front yard and 4+ very large leader branches from the front, side and back yards, installed a cable system in a large split trunk tree, cleared ,low branches from around the chimney, cut some heavy growth ivy from the base of 2 large trees, and they ground out all the stumps and removed the chips (at our request).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Erica J.
01/2012
1.0
tree service
 + -1 more
There service was horrible as soon as they realized they damaged the place they took off and I had to initiate every phone call after. Except of course when they realized we were not paying them and they wanted there money.
Description of Work: Estimate was in September. We wanted a ballpark number for a few trees that were out of control. Got estimate and left it go we weren't sure when we were going to do the work. While I was at a Political function on SUNDAY October 2nd at around 7:30pm a voicemail was left that Monster would be out at my house Monday morning around 8 am. Now I am a person who grew up in a neighborhood where none did any kind of loud work until 9am or later. I called immediately 8am that Monday morning no one answered in office. I called the cell phone number of the person who called me and they said don't worry we will break down the payments so we could pay it off and they would be there around 11am instead of 8am. They came out and cut one tree down in our backyard and managed to mangle our fence in the process after us homeowners took the time to remove it and keep it out of there way. Not only did they mangle the fence but they knocked my entire rock wall down on the side of my house and exposed the fence post that holds the fence in so we now have to find a fence company to fix it. When they left for the day there was 4 men trying to wire tie my fence together. I have a 70 lb dog who still has to go out on a leash because the fence is not fixed almost 3 months later. SHAME ON YOU. I tried contacting there insurance company but the company will not give me there insurance information and from what I understand they may not be insured. After that they did the 2 front trees and managed to damage my roof, destroy my gutters and not finish elevating the tree. I have talked to them on numerous occasions and JOSH the owner was supposed to come out and look at the house NEVER showed to 4 appointments he had and Jenna his secretary is just as much of a liar as JOSH is. They offered to take $200 off of an $1,800.00 bill for the damage. The gutters along are going to cost $600 not to mention the roof and 30 feet of Vinyl fence. BUYER BEWARE! THEY LIE TO YOUR FACE and act like they want to help you by breaking down payments. Make sure you do not have fencing or houses nearby the trees you want taken down.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Carol R.
12/2011
4.0
tree service
 + -1 more
They were efficient, they came out on time, but they were a bit overpriced. Another company that I called wanted $1,200 to do the work but this guy charged $950. I had limbs on power lines so I had to get it done. They came out and ate lunch on my lawn first which I thought was a little weird. I feel like they could have eaten in the parking lot up the street. They left a small sign that said they had been here but I threw that out. They were satisfactory. They did a nice job, it was just overpriced. There were a lot of trees down in our area so they didn't come out very promptly.
Description of Work: Monster Tree Service trimmed some trees.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$950
Robert K.
11/2011
4.0
tree service
 + -1 more
Overall, they did a good job but I was very annoyed that they excessively trimmed 2 bushes (that now look like an eye sore to my wife and I) because they failed to listen to my instructions which was given both to the owner Josh and the job foreman Ed. Also, they tried (unsuccessfully) to add an additional charge of $150 to the bill for added work when no added work was done. I told them I was unpleased that 3 Arborvitaes on the side of my house were not evenly topped so they did come back and make them even. I would have used them again except for this last incident which crossed the line.
Description of Work: tree removal, Stump grinding, bush and tree trimming
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$1,140
Marge C.
10/2011
4.0
tree service
 + -1 more
The proposal was done in no time. The issue was waiting for them to come and do the actual job. When I agreed to the job and paid my deposit, I was told by the owner that I would have someone at my house in 2 weeks. it was actually closer to 2 months. I was a bit concerned. They continued to promise in a week but that only continued. So the estimating process is good, the tree trimming was done well but waiting for the actual service and being told one day and that never happening is very poor customer service. I think they need to get their work load in control and it is rude not to let people know when you will be there and when you don't show then you need to let them know ahead of time why and when.
Description of Work: Tree Triming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$500
Barbara H.
09/2011
5.0
tree service
 + -1 more
Everything went fine. The tree that they took down was a difficult tree removal job. It was an 80-foot tall tree that was between two houses and it had a lot of dead branches. They had to bring it down a branch at a time. One of the branches did break a branch on another tree on my neighbor's property when it came down. They said that there wasn't a whole lot of room to work in. I am still waiting for them to come back and remove that branch because it is broken and hanging in my neighbor's tree. I understand that the weather has been bad with a hurricane and tropical storm but I am getting a little annoyed since it has been a month. They did acknowledge right away that they were the ones who broke the branch. The person who does the quotes is an arborist. My neighbor had asked me about taking a branch out of one of her trees. He told her that it was an Elm tree and they don't do Elms when they are alive because it kills them. He told her that he was sorry but he couldn't take down that branch for her and that he would put her on his Elm list. He is very knowledgeable and very professional.
Description of Work: Monster Tree Service took down one tree and cut up a tree that was already down on the ground. They also removed a few branches from some other trees.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Tree Service,
Excavating
FAQ
Monster Tree Service is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Monster Tree Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Monster Tree Service offers free project estimates.
No, Monster Tree Service does not offer eco-friendly accreditations.
No, Monster Tree Service does not offer a senior discount.
Yes, Monster Tree Service offers emergency services.
No, Monster Tree Service does not offer warranties.
Monster Tree Service offers the following services: Complete tree removal, elevating, deadwooding, thinning, stump grinding, cabling & bracing, root collar excavation, hazardous tree assessment, land and lot clearing & tree and shrub pruning.