Residential Cleaning Service
One time cleaning service. Move in & Move out Cleaning. Once mnth, once/week., twice/mnth
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
0% | ||
8% | ||
8% | ||
0% |
"I'm sorry that (removed member name) was not 100% satisfied with our last cleaning efforts. We have never cleaned her house on a regular basis and have actually only provided services to her maybe 3 times, and the size of her residence is only listed for us to warrant a 45 minute service for basic cleaning services. We strive to provide the best cleaning services to our customers always. We will view this as constructive criticism and continue as we always have to improve our cleaning services and customer services."
"I am disappointed by the Customer's comment about our cleaning which was performed by 5 professional cleaning ladies. I was approached by the Customer after cleaning was done to have an additional cleaning (basement & basement steps) which is not included in basic cleaning. I am surprised that the Customer was confused about basic and deep cleaning, as we discussed with her before first cleaning. Very disappointing to hear about kitchen items, because after we cleaned kitchen, the Customer & her husband decided to have a breakfast and we are not able to clean kitchen twice! We did empty every waste basket and the Customer was pleased & made a comment that another cleaning company didn't empty trash, they replaced items and she can't find it,they switched the electrical breaker in a basement....... The house is around 2500 sq feet. We just replaced her other cleaning service and maybe it is the best for her to clean their house themselves because nobody will be able to meet her needs."
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