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W.J. McNabb Plumbing LLC

4.5(
44
)
Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

With over 30 years of experience, W. J. McNabb Plumbing is dedicated to providing superior plumbing repairs and installations to our neighbors in Pittsburgh. Our second-generation family-owned and operated business services residential and commercial customers throughout Pittsburgh and the surrounding areas. Our excellent plumbing skills, paired with our commitment to customer service, make us the premier Pittsburgh plumber. All of our services come with a 100% satisfaction guarantee - if you're not completed satisfied with your plumbing service, we will redo it absolutely free!

Business highlights

43 years of experience

Services we offer

Pittsburgh Plumber, Plumbing Repairs, Re-Piping, Water Heaters, Water Filtration, Garbage Disposals, Gas Lines, Drain Repair, Sewer Service, Plumber, Plumbing Service

Amenities

Senior Discount

%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.544 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
5%
2
5%
1
7%
Write a review

Filter reviews by service

Showing 1-25 of 44 reviews
Daniel F.
Oct 2024
2.0
$450
They charged 450 for 30 minutes of work. Parts were $20. Will never hire again. Overpriced
Response from W.J. McNabb Plumbing LLC

"We are sorry that our pricing did not meet your expectations. We do StraightForward Pricing. Meaning the technician always gives the client a price before any work is performed. All of our pricing IS NOT based on time and material. Each job is priced according to the job itself. We do try to be sure our pricing does come with top quality work and customer service."

Richard M.
Mar 2020
5.0
Yes, I recommend this pro
$299
Excellent! The plumber Chuck came and was very professional in his presentation. He answered all of my questions and the work was performed in a timely manner. I would most recommend Chuck for any of your plumbing needs.
Andrew K.
May 2019
5.0
Yes, I recommend this pro
$58
Considering I forgot to have it done last year. Everything went fine. Chuck came on time as schedule. The receptionist call just before he came to make sure I was home and ready for him to come. While we were waiting for the hot water tank to drain we discussed another project I wanted to get done. By the time the tank was empty and refilled we had finish or discussing on the next project. Chuck left me with several ideas and said for me to call when I was ready to do the next project. I have had them out several times for different issues and the always treat me fairly and the cost of the service is always fair. I am looking forward to bringing them back for the next project. I would recommend them to anyone looking for a good plumber.
Response from W.J. McNabb Plumbing LLC

"Thank you for the great review! We think it is important to give options to our clients, so that they understand what is involved and can decide when it is convenient for them to proceed. It is our pleasure to help! We are a phone call away!"

Sally F.
Mar 2019
1.0
$627
Do Not Use This Company for Gas Lines. If you value your family / home. Mike came and moved gas lines and did not cap one line. The gas accidentally got turned on. I got sick and could have lost my life / home. Plus he did not light the water heater. My husband, who is 71, had to light it by laying on the basement floor, he had just had bypass surgery. Mike came back to fix the problems. I'm in my 60 and he made me feel very uneasy /uncomfortable. He blamed the gas leak on me , that he was not to blame for not capping the gas line. when I question him, he told me that the end was flared, that is why he didn't cap it. After that, I didn't tell him the other problems, just wanted him out of my house. Melissa Mcnabb told me they don't use, used parts but a week later she told my husband they do. I paid top dollar expecting new parts not my old parts and used parts. plus the work to be done correctly so I wouldn't have to worry about my life being put in danger. If I had known this before hiring I would not have hired. They don't stand by their guarantee; that says; if our plumbers are disrespectful in your home or you are not 100% satisfied you do not pay. They only paid us back $100 of a 627 bill. I guess that is all they value this potential disaster at, because of their plumbers incompetence. Mikes total hours worked was 2 hrs. 25 min. Material used at a 3 times mark up was about $90.
Moira D.
Jul 2017
5.0
Yes, I recommend this pro
$198
It went very well, from the initial call to the technician arriving. The technician was professional and explained all of the work he was doing while he was doing it. I was vey pleased with everything that was done and I will certainly hire this company again if needed.
John S.
Jan 2017
4.0
Yes, I recommend this pro
Very friendly. Originally came to fix a leak and stayed to upgrade commodes in all three bathrooms. I'm happy with the work and professionalism but in retrospect the cost of parts seemed very high.
Response from W.J. McNabb Plumbing LLC

"Thank you for taking the time to review our company. We are happy you are pleased with our services. Our prices reflect our superior products and our outstanding customer service. Thank you again for using our services!"

Brian F.
Nov 2016
5.0
Yes, I recommend this pro
After thinking about it for a number of years, I recently took Bill's advice and installed a new tankless water heater. With 6 people in the home, hot water availability was always an issue. Long story short, we love it. No more arguments over long showers, the water is always right there. We have also installed a whole house water filtration system through McNabb Plumbing and the peace of mind that comes from knowing our water is safe is worth the price. Lastly, if you are simply looking for the lowest price, please do not call McNabb Plumbing. They are the company you call after you have used the lowest price plumbers for 3-4 times and the problem keeps coming back. Their prices are reasonable and fair, but their work is the true measure of their reputation. You only have to fix things once with them.
Response from W.J. McNabb Plumbing LLC

"So happy that you love your new tankless water heater and your water filtration system. You are absolutely right! The water filter does provide for your safety and piece of mind! Thank you for remaining a loyal customer! We would not be in business but for customers like you!"

Derek C.
Sep 2016
2.0
$2,500
They did not provide the water heater unit I wanted nor what they said they would install - both different - pushed into the unit they had on their truck. They left the expansion tank unsupported - said they would return to finish - which they never did.
Response from W.J. McNabb Plumbing LLC

"Thank you very much for taking the time to review our company. Feedback from all of our clients is vitally important to us and we always want to exceed client expectations. Upon review of our records, the water heater was installed January of 2016. Our technicians returned in April of this year for a completely different issue. Unfortunately, we were never notified of your dissatisfaction. If there is any way to rectify, please call our offices immediately and ask to speak to the office manager. We will certainly review our policies and/or technical procedures to make sure our clients concerns are addressed!"

Allison V.
Aug 2016
5.0
Yes, I recommend this pro
McNabb Plumbing was able to schedule a technician the same day to review the work and the work was completed the same week so I was very appreciative to be squeezed into a busy time of the year. Sean, Jonathan, and Mike were very professional, helpful, and friendly, walked me through what needed done, and laid out my options in an easy to understand way. The work was done efficiently and thoroughly and they even followed up to ensure I was satisfied with the work that was completed. I will be calling them again for future projects!
Andrew K.
Jun 2016
5.0
Yes, I recommend this pro
$663
Woke up Sunday morning and flush the toilet and it over flow.
Call W.J. McNabb after talking to the answering service.
She said she would have a plumber call me shortly.
I received a call from Mike he as me briefly what the problem was.
I explain what happen and what I did and how nothing was happening.
He said he would be on his way shortly.
Mike show up unclog the toilet and flush it several times.
He notice that it still was not flushing right.
His suggest that the toilet will be fine but eventually it will need to be replace.
It may work fine but tomorrow or the next day, next week or next week it will clog up again.
I did have a toilet on the truck and could do it now or comeback someday next week.
I told Mike since he was already here he mine as well change it.
Well swapping out the toilet he notice the flange was not quite right.
I had him replace that also.
After a couple of hours he was finished clean up everything.
He clean up everything real well.

Susan K.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from W.J. McNabb Plumbing LLC

"Thank you for the great review! Please let us know if there is anything we can do to make your plumbing experience any easier or better! We look forward to continuing to service your plumbing needs."

Max G.
Nov 2015
5.0
Yes, I recommend this pro
$500
I have so many good things to say about McNabb I don't know where to start. We have definitely found our plumbers for life! They were our 4th call after others were here for 45 minutes and said we have to dig everything up, so we wanted another opinion. They came out the next day earlier then expected after calling to make sure the time worked for us.  Sean and Jon were great - super nice and explained everything we were seeing on the camera, and everything they were doing. They worked for about 3 hours trying to get to the source of the clog. They finally got through one part of it, but they just didn't bill us and leave. They asked us to run the water and washing machine to see if the problem was really fixed or if it would back up again. How awesome is that?! Sure enough they noticed that the problem wasn't fixed, and they said they will need to call in the big guys for their 2 cents.  Mike came and he was another super nice guy! He talked to the guys and did his own investigating and explained his findings and options to us.  He said that this fix might last a day, a week, a month or 5 years, he didn't know, but he'll call us next week and discuss more options. Sure enough, they called us (I didn't have to chase them down after it backed up again!) Mike and Bill (another super nice guy - are you noticing a pattern here yet?) came out the same day and discussed some more options. Yes, we have to dig, but we are starting to dig small first.  They aren't running to tear my entire front yard out! No one else gave us that option of digging small and then taking it from there. And they tried so many other things first before saying the word "dig". Big difference!! 
The guys wore booties in our house, cleaned up after themselves, stayed until everyone agreed that nothing more could be done at that particular time, and were soooo nice to deal with!  They told me that i pretty much met everyone at the company, and I honestly feel like they are treating us the same way they would treat their own family members.  
Stay tuned for further reviews as this project isn't done yet. I hope the experience continues to be this positive!  
PS- We even got a hand written thank you note for our business!!! Again - awesome!!
Response from W.J. McNabb Plumbing LLC

"Wow! Thank you for the GREAT review! We are proud of our award winning service and glad you enjoyed your experience. We strive to be the best in our field so please let us know if there is anything we can do better! We also look forward to being your "plumbers for life!""

William S.
Jul 2015
5.0
Yes, I recommend this pro
$500
They are excellent. We use them for everything now because they were so responsive and did such a good job, and we feel so comfortable with them. They came when they said they were going to come and they did a good job. We had a couple of questions because my wife didn't listen when he explained it, but they came back out and showed us exactly what had happened and what the problem was, and how to not have that problem, and didn't charge us. Everything stands out. It was exceptional service, they explained the cost, and explained how long it would take. They explained everything before we started. We signed the paper after they explained everything so there were no surprises, no problems, and he was exceptionally friendly and nice. We feel very comfortable having him in our house. They aren't cheap but we get what we pay for. I dealt with a lot of plumbers over the years, and they are the only one I'll call. I wouldn't call anybody else back. I was really disappointed that they didn't do heating and air conditioning too because we did put in a new heat pump air conditioner and they told us they didn't do that so we had to find somebody else for that.
Response from W.J. McNabb Plumbing LLC

"Thank you so much for your stellar endorsement of our services! We are happy you are comfortable with us! Although we are not the cheapest or the most expensive plumbing company around, we do explain everything before starting so there are no surprises! We also stand behind our work - 100%! Please feel free to refer us to your friends and family!"

Andrew K.
Apr 2015
5.0
Yes, I recommend this pro
$1,233
After Mike took a good look at everything that need to be done.  He talk over
with my brother and I about everything he was going to do and the cost.
Then he went to his truck to see what he had in the way of a faucet. 
While replacing the faucet he notice a pan under the sink drain.  I
explain to him I had replaced the drain pipe due to corroding of the old drain.
For some reason the new drain pipe I put in was leaking. 
So Mike said he would take a look at it and see what the issue
was.  After replacing the kitchen faucet and the drain pipe and putting in the shutoff values
Mike notice that the water pressure was really high. After some investigating he
installed a pressure reducing valve and it brought down the water
pressure down to 80.  Next I show Mike the outside value for the garden
hose and the leaking problem.  He replace that with a new value but not
before showing us how corroded the old one was.  Through every step
Mike explain everything and made sure we were comfortable
with what he did.
I would highly recommend this company in fact while Mike
was here we discussed future projects that need done.  Mike even
pointed out a couple of potential issue we will need to address in the
future.
Response from W.J. McNabb Plumbing LLC

"Thank you for placing your confidence in us! We will not let you down! In fact, we are proud of our long standing business practice of educating our customers about their plumbing. We look forward to continuing to service your plumbing needs!"

Sally J.
Apr 2015
5.0
Yes, I recommend this pro
$250
I called Mc Nabb plumbing with an urgent plumbing matter since I was only going to be in town for another couple of days, and they arranged for a team to come out that same day. Mike and Sean were both very knowledgeable, personable and professional. It turns out part of the problem was a blockage in a drain leading out to the street, which they took care of. The other part of the problem is still being resolved, and requires some decisions on my part on how to go ahead. I have been very impressed by the continued customer service and support they have given me regarding my questions and they suggestions and recommendations. 
I can't comment on price since I have no idea how much plumbers usually cost, but I think that $50.00 for a service call and $150 for the rest of the work is probably reasonable. And, to be honest, it probably was worth a lot more to me to get that work done since it needed to be taken care of before I left town!
At the end of the call, they even left me a little packet with candies and lettuce seeds! 
Would definitely recommend!

Response from W.J. McNabb Plumbing LLC

"We are happy that you shared your favorable experience with our company. We strive to make all of our customers happy with our award winning service. We look forward to meeting your future plumbing needs."

Jesse G.
Apr 2015
5.0
Yes, I recommend this pro
$800
Mike was very professional and personable.  I didn't mind him coming over at all.  As s***** as our day was, he made it go a lot better by being very knowledgable and professional.
Response from W.J. McNabb Plumbing LLC

"Thank you for taking the time to write this favorable review. We are glad you are satisfied with our work and we look forward to servicing any future needs."

Joann L.
Apr 2015
5.0
Yes, I recommend this pro
$976
unknown
Response from W.J. McNabb Plumbing LLC

"Thank you for the kind words. We hope you consider us for all of your future plumbing concerns! We will always be certain to respond!"

John C.
Mar 2015
5.0
Yes, I recommend this pro
$2,300
It all began with a clicking sound coming from the outside gas meter. We called the local gas company to come out and check the meter.  The gas company replaced the meter and before the gas could be turned back on they needed to check to make sure there were no gas leaks inside the home.  Unfortunately there was a leak. The gas company could not turn the gas back on until the leak was found and fixed. As it was in the middle of winter we were in panic mode.  At the suggestion of the gas company employee we decided to have all the lines replaced as they were very old. We contacted McNabb and within an hour Bill was at our home.  Bill gave us an estimate and promised to have at least our furnace and hot water tank turned back on by the end of the day.  Bill left to go get the supplies needed to get the job done and when he returned he brought 3 other employees with him.  They worked all afternoon to get the job done on the same day.  Nobody wants to work late on a Friday however these gentlemen did.  Several weeks later Michael came back to our home to place tags on the main shut off valves to make it easier for me to know which appliances went with each line.  If we ever have any issues in the future we will use McNabb again.  We appreciated the exceptional service received by this company especially on such short notice.
Response from W.J. McNabb Plumbing LLC

"Thank you for choosing W.J. McNabb Plumbing! We take great pride in providing the best customer service in the area! Please do not hesitate to contact us with any further questions or any future needs. We hope you recommend us to all of your family and friends!"

Amanda O.
Dec 2014
5.0
Yes, I recommend this pro
$1,500
unknown
Response from W.J. McNabb Plumbing LLC

"Thank you for taking the time to give us a great review. We appreciate YOU as a customer! Please do not hesitate to call us for any future needs."

Ericka H.
Aug 2014
5.0
Yes, I recommend this pro
$500
I was expecting to have to have the front yard torn up, terra cotta pipe replaced - an expensive job. After examining the pipes, W J McNabb plumber concluded the blockage in the pipe was causing the problem, and flushed out the blockage with high pressure water. The job cost far less than I feared, and I'm extremely happy with the service.
Response from W.J. McNabb Plumbing LLC

"Thank you very much for the great review! It is always our pleasure to provide great service at a great price! Please keep us in mind for any of your future plumbing needs."

Amylyn K.
Jul 2014
5.0
Yes, I recommend this pro
$45

I have used McNabb for many years in my home and for rental properties we own. He has also done work for my Mother who was up in the years.

I always asked for Bill as I know and trust him. Yesterday, Mike was sent out to fix a small leak. He was great! He did a quick clean thorough job and even explained a lot about our system that I did not know.

We also had Bill's team recently install a line for a gas stove as well as toilets for my Mom.

They are not in the business to gauge! Pricing is very reasonable.

I will never use anyone else. Highly recommend.


Response from W.J. McNabb Plumbing LLC

"Thank you for the great review!!! It's always a pleasure doing business with you! Please call us with any future plumbing issues or even just to say hello! BTW, LOVE THE CHRISTMAS CARDS!"

Marcia R.
Jun 2014
5.0
Yes, I recommend this pro
$3,300
I have 't had plumbing work done in a long time, so cost-wise I have nothing to compare the prices with. Mike was great. He explained everything thoroughly, made recommendations with no pressure, told me how much each job would cost, did an excellent job, and cleaned up. I'm happy with all the new faucets, and it is wonderful to have everything in working order. The products I received are high quality and such an improvement over the old. McNabb charges $49.00 to come to your home (service fee) which I think is lower than most other companies.
Response from W.J. McNabb Plumbing LLC

"Thank you for taking the time to share your experiences with our company. We are glad you have placed your trust in us. Please never hesitate to call us with any questions or any future plumbing issues!"

Renee P.
Mar 2014
5.0
Yes, I recommend this pro
$500
2 hrs start to finish. Very satisfied.
Response from W.J. McNabb Plumbing LLC

"Thank you Mrs. [member name removed]! We are happy you are satisfied with our plumbing service. Please do not hesitate to call us when you have any plumbing issues or concerns!"

Joseph O.
Feb 2014
5.0
Yes, I recommend this pro
$1,400
It was a lot of work for not so big a price. I appreciate this company, good honest advice, excellent quality and fair price.
Response from W.J. McNabb Plumbing LLC

"Thank you [member name removed] for your kind comments! It's always a pleasure doing business with you! Please do not hesitate to call us if you have any plumbing issues!"

Doug B.
Feb 2014
5.0
Yes, I recommend this pro
$6,500
The first plumber was here within 1hour of the call of water in the basement. The owner was here about an hour or so later to confirm the problem of water coming out of the plastic pipe protecting the copper water main. He gave me an estimate and a time frame. Had to wait 2 days for 1-800 Call to mark other utilities in the dig area. Showed up at 8am on day 3 and were done by 4pm. Did not have to break up my driveway or walkway. Would recomend them for any plumbing work. Great guys.
Response from W.J. McNabb Plumbing LLC

"Thank you so much for choosing W.J. McNabb Plumbing! We are glad you were happy with our response time AND the work we performed! Please keep us in mind for any of your plumbing needs!"

Showing 1-25 of 44

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Insured

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FAQ

W.J. McNabb Plumbing LLC is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Sunday: Closed
W.J. McNabb Plumbing LLC accepts the following forms of payment: American Express, Financing Available, Check, Visa, MasterCard
No, W.J. McNabb Plumbing LLC does not offer free project estimates.
No, W.J. McNabb Plumbing LLC does not offer eco-friendly accreditations.
No, W.J. McNabb Plumbing LLC does not offer a senior discount.
No, W.J. McNabb Plumbing LLC does not offer emergency services.
No, W.J. McNabb Plumbing LLC does not offer warranties.
W.J. McNabb Plumbing LLC offers the following services: Pittsburgh Plumber, Plumbing Repairs, Re-Piping, Water Heaters, Water Filtration, Garbage Disposals, Gas Lines, Drain Repair, Sewer Service, Plumber, Plumbing Service