NELSON JONES FLOORING

WE HIRED THE OWNER TO BUFF AND RE-COAT OUR WOOD FLOORS. HE CAME IN AND GAVE ME AN ESTIMATE BEFORE WE MOVED INTO THE HOUSE, SO IT WAS COMPLETELY EMPTY AND HE COULD SEE EVERYTHING THAT NEEDED TO BE DONE. HE TOLD ME HE WOULD BUFF OFF THE FINISH, THEN RE-VARNISH IT, AND SAID HE WOULD REPLACE A METAL PIECE THAT COVERED WHERE THE KITCHEN VINYL MET THE DINING ROOM WOOD FLOOR. HE DID PUT SOMETHING ON THE FLOORS, BECAUSE THEY WERE WET WHEN I CHECKED BACK AT THE END OF THE FIRST WORK DAY, BUT TWO YEARS LATER, IT'S NOT WEARING WELL. PLUS HE DID NOT REPLACE THE METAL PIECE THAT HE SAID HE WOULD, AND THOUGH HE SAID HE'D BE BACK TO DO THAT, HE NEVER RETURNED. HIS BILL WAS HIGHER THAN THE ESTIMATE, WHICH WOULD BE OK IF THERE WERE SOMETHING UNFORESEEN, BUT SINCE THE HOUSE WAS EMPTY WHEN HE DID THE ESTIMATE & THE WORK, IT DOES MATTER.