Approved ProAbout us
As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.
Business highlights
Services we offer
Slider Windows, Double-Hung Windows, Casement Windows, Picture Windows, Bow Windows, Bay Windows, Garden Windows, Architectural Style Windows, Awning Windows, Oriel Windows, Fortitude Roofing System, Vinyl Siding, Stone Manor Siding, Sliding Glass Doors, Entry Doors, Gutters, Attic Insulation
Services we don't offer
Power Home Remodeling does not repair products that we have not installed.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- 22
Assorted photos uploaded by Power Home Remodeling
- 9
2020Full Home Facelift
Gutter Repair and ReplacementSiding Service+2 more - 8
2016Full Home Remodel - Siding, Windows, and Gutters
Gutter Repair and ReplacementSiding Service+1 more - 8
2016Full Home Remodel - Siding, Windows, and a Roofing system
Gutter Repair and ReplacementRoofing+2 more - 5
2024Full Home Remodel - Siding, Roofing, Doors, and Gutters
Gutter Repair and ReplacementRoofing+2 more
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 13% |
Filter reviews by service
To respond Power Home and Remodeling response - The only gutter you installed free of charge was in the front of the house. Your customer representative, stated to me that the drainage problem occurred prior to the installation and hence Power Home and Remodeling should not have to pay for all of the new gutters. I agreed to this pay since I was completely sick and tired of arguing with Power Home and Remodeling and just wanted the whole mess to end. So actually, the total cost should be $9800. You did not go far beyond your contractual obligation in an effort to satisfy me. You consistently argued why the drainage problem was not your problem after I consistently told you that NO WATER was draining into the downspouts after you installed the new roof and WATER WAS draining into these down spouts prior to the new roof. You can't seem to accept that the new roof made the drainage issue worse. You refused to make any repairs to the new roof that no longer drained into the downspouts. I see no benefit in contacting you regarding this since for over two months (Feb-Mar) I have argued continually about this with your representatives with the result not even coming close to my satisfaction. I don't understand why this concept is so difficult for your company to grasp that a customer who pays a contractor to put a new roof on wants one that is installed correctly so it doesn't leak and drains into the existing drainage system and if there are drainage issues for you to resolve them the first time around. Having a VP make decisions by looking at photos of my roof and override your own employee who looked at the roof and acknowledged their was a problem is not the way to win customers. I wanted to receive a new roof that drained into the existing drainage system. I had a new roof that drained off the sides. Power Home and Remodeling failed in this.
"Prior to the above review even being written, Power went far beyond our contractual obligation in an effort to satisfy (member name removed) . Despite this drainage issue being no fault of our own, Power roofed over the existing gutter and down spouts that (member name removed) claims were the problem and a completely different water management system was rebuilt, free of charge. From what we know as of our last contact with (member name removed), the water management system is working as designed - but despite our repeated efforts at contacting (member name removed) to discuss, he has not gotten back in touch with us. I'd like to note that Power always does what it can to work with our customers towards a mutually satisfactory conclusion on any and all issues that may crop up during the remodeling process - this project being no exception. (member name removed), if you'd like to contact us to discuss the particulars of your project as it stands now, we'd be more than happy to talk. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"
Made an appointment to get a roofing estimate. (Already received two estimates which were within a $1,000, so we knew the approximate cost)
Daniel arrived promptly. After a 3 1/2 hour presentation, he finally gave his estimate. It was almost 3 times the two we already had received. Wow, how upsetting. Then came the hard sell. If we signed write now, he would take $3,000 off the price. We did not even react to the offer.
Then he came up with another option, which would save $2,000. So within 3 minutes the price went from $25,000 to $20,000, still more than 2 times the estimates I have received.
We told him he should leave now & if we decided to use his company we would call him. Please be very cautious about using this company.
"Thanks for taking the time to write. In response I'd first like to address the price discrepancy between quotes. The warranty Power offers for the Timberline Ultra HD shingle is the 'System Plus' warranty - a warranty we're able to offer because we only utilize GAF products throughout the installation of a complete roofing system. This warranty lasts for 50 years, is transferable to the next homeowner, and covers all costs involved in a potential replacement - removal, labor, and materials. In addition to a significantly longer warranty, our guarantee extends to the entirety of the roof - do you have an issue with the underlayment? The flashing? The ridge vents? We'll replace it for free. The warranty you received as a part of your roof will not cover the entirety of the roof - only shingles. In order for the warranties of the shingles to be valid, you need to use other GAF components within the roofing system - we utilize GAF Weather Watch and Water Shield, GAF Deck Armor, GAF Pro Start Starter Strip, GAF Cobra Ridge Vents and GAF TimberTex cap shingles, which meaning every aspect of your roof is covered with a premium roofing product. If your roof does not consist of these products, there's a good chance your warranty is already voided. In addition to all of this, Power has been awarded Master Elite certification by GAF - their highest installation training certification - and we've recently received "The Gold Circle" Award from the NRCA (National Roofing Contractors Association) and the Consumer Protection Excellent Award from GAF for never cutting corners or compromising the quality of our product in order to offer a lower price. We understand our product isn't for everyone - premium products typically are not - but If you want to purchase a roof that you will never have to worry about or invest another dime into - our roofing system is the route you want to choose, hands down. Power does not compromise or cut corners in relation to its quality - when you choose Power, you choose peace of mind. In relation to the pricing structure, the reason we're able to offer such a steep discount on the first visit is simply a matter of efficiencies. We visit hundreds of customers everyday. By offering our customers a steep discount for an agreement that evening, we effectively eliminate costs from the potential project. It is simply more cost-effective for us to come to an agreement on cost if our customers are ready to move forward. And if we can come to an agreement, we push those cost savings right on to the customer for their trust in our products and team. At the same time, we realize asking customers to make a commitment on a large project in one evening is not something everyone can do. Therefore, we believe we offer other cost-effective options that allow you to consider Power while you schedule additional estimates are sit on the quote until you are ready down the line. We are extremely confident in our products, warranties and level of service and while we are transparent that we are not the cheapest game in town, we feel our customers will ultimately choose quality over the lowest bid. If you'd like to discuss your experience further, please feel free to contact me directly. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"
My husband and I requested an estimate for windows & a garage door. The first salesman was very good (although his presentation was a little bit too long). The initial quote was higher than we were prepared for and we decided to wait. I received a call shortly after that they would like to come out and offer us some new pricing.
The second salesman was very good as well - and he did a good job of talking us through our priorities and came to a price we were comfortable with (garage door and 3 windows).
Everything from that point on was very good. The project managers were on time, and installation was promptly scheduled. Both the window & door guys were on time, polite, and did an excellent job with installation & cleanup. I even received a call at exactly 10am to make sure both guys were there and that everything was going okay. We are thrilled with the windows and door - we have already noticed a difference in our rooms.
They are definitely strong salesmen, and the pitches tend to happen at every opportunity. But it worked for us - and we are incredibly happy with the product.
"(member name removed), Thanks for taking the time to write - we're all thrilled to hear your enjoyed your remodeling experience. If you need anything in the future, do not hesitate to reach out to our Warranty Service Department in order to have it addressed - you can reach them at 888-736-6335, dial 3 when prompted. Take care and thanks again for choosing Power! Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"
Unfortunately it was downhill from there. What followed was a VERY high pressure sales pitch. Complete with the "sign here right now, tonight, or the price goes way up." That is a well known and frankly dishonest sales tactic. They started in with a proposal for over 22,000 dollars which is really double what it should cost. Then when I told them I was not interested in signing anything tonight they kept "finding" ways to lower the price. Special deals that the sales person would just remember or have to step outside to call the main office to verify. The price kept coming down till he got to around 17,000 ( still high ). FOUR HOURS LATER, it started to get contentious. I told them several times I was still in the process of getting estimates and they would not take no for an answer. I finally had to kick them out of my house by picking up the clip board and offering to help the gentlemen out of my house. All in all very stressful and upsetting. Of course as you would expect they called about a week or two later to ask us if we were still interested and they might be able to lower the price. No thanks. Oddly enough someone came around door to door again and asked us if we wanted a free estimate. They didn't even know that they had already been there.
Do yourself a favor... skip these guys. Underhanded and dishonest sales tactics, absurd pricing, what's to like?
"Thanks for taking the time to write. I want to take a moment to explain our first visit discount, so that you better understand our pricing and why it is structured in the fashion it is. The reason we're able to offer such a steep discount on the first visit is simply a matter of efficiencies. We visit hundreds of customers everyday. By offering our customers a steep discount for an agreement that evening, we effectively eliminate costs from the potential project. It is simply more cost-effective for us to come to an agreement on cost if our customers are ready to move forward. And if we can come to an agreement, we push those cost savings right on to the customer for their trust in our products and team. At the same time, we realize asking customers to make a commitment on a large project in one evening is not something everyone can do. Therefore, we believe we offer other cost-effective options that allow you to consider Power while you schedule additional estimates are sit on the quote until you are ready down the line. We are extremely confident in our products, warranties and level of service and while we are transparent that we are not the cheapest game in town, we feel our customers will ultimately choose quality over the lowest bid. If you'd like to discuss your experience further, please feel free to contact me directly. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"
When the salesperson arrived we found that PHRG did not install the Velux roof windows that we want replaced along with the roof. As he was ready to leave, we thought to ask for a window estimate instead. The salesman was prepared to offer us an evening of window replacement theory and technique that lasted about 3 1/2 hours. Granted, he really new his product. We just weren't expecting to stay all evening conversing about windows! This company really wants you to be an educated buyer and the salesman answered all our questions.
We asked him about our patio windows that were in need of replacement and he promptly went to his car and brought out a sample window which looked great. I said to myself..."ok, the sample looks great but does the actual windows look this good?" We decided after the very extensive "show and tell" that we wanted these windows though-out our house...yes, they are that good. The salesman (I now forget his name) gave us a very good deal by comparison of other window installers that we talked to a few years ago. Of course, we had to sign on the "dotted line" that evening in order to obtain the deal.
Since we knew ahead what type of window we liked and the approximate cost we wanted to spend, we found the estimate not too pricey. We like that the windows are made in the USA and locally within our region.
The PHRG office called us a few days later and set up a time for a project manager to come out and measure our windows. Here is where our experience gets "dicey". Once he found out that our porch windows would take much more time to install because the siding was put on after the original windows were installed, the project manager had to place a call to his boss. He called his manager to update our order to the tune of an additonal $1200! I was not pleased with this "bait and switch" routine and told him that we will not pay an additonal $1200 and that we will forgo the patio windows install. After 10 minutes of haggling with the man calling his boss to see if it will be ok to accept half the $1200 fee, we came to an agreement of paying an additional $600 since the salesman made a mistake.
We set up an appointment for installation and the installers came promptly right on time. A crew of 6 installers and 1 supervisor arrived and went to work right away. The supervisor made sure that the crew worked efficiently and very carefully. The original install time was to be about 1 1/2 days but the crew was able to complete the job within 9 hours. I still regret not holding out paying the additional $600 because the crew didn't seem to have too much trouble replacing the porch windows. But, I realize now that one gets what they pay for. These are beautiful windows and the installers were a great team working together. Maybe we could have found a cheaper price with another company, but, I am very happy and do not regret this installation.
Unfortunately, one of the porch windows wasn't measured correctly and we had to reorder one that was installed about one week later without a hitch. We didn't pay the company until all the work was complete and we are very happy customers. The windows are beautiful and really add a nice touch to our Cape Cod style home, especially with the front window grids that bring a look of "country" and "style" to the front of our house.
So, the guy shows up and gives us this major sales pitch. He told me he is going to "educate" me. OK, so instead of tar paper, which is no good because it tears easily and is not good quality; they use another, better product. They gave me a price of $20,500 to remove the shingles, install a ridge vent, and replace shingles. The price was way out of line. It was twice what we paid another contractor to do this job, and by the way the contractor we hired did a terrific job, and they were nice to deal with, and they didn't ask me to call them several times to confirm and re-confirm my appointment. The price Power gave us was about 3 times the lowest estimate we received, and nearly twice the second-highest estimate we received. There is no way to justify this.
"Thanks for taking the time to write. Remodeling your home can be an intensely personal and intimate experience - remodeling projects can cost a significant sum of money, you're trusting people to come into your home and treat it as their own and homeowners aren't typically intimately familiar with all the details of our products and what benefits they can provide for your home. This is why we view our consultations as educational opportunities - we want each of our homeowners to be acutely aware of exactly what to expect from our products and services so that we me better serve them and correctly answer any questions they may have. This process is not always as fast as some would expect, but over 20 years of working in this industry has taught us that our customers, by and large, greatly appreciate this time investment, as it results in a better experience on the backend. I'd also like to explain our first visit discount, so that you may better understand our pricing and why it is structured in the fashion it is. The reason we're able to offer such a steep discount on the first visit is simply a matter of efficiencies. We visit hundreds of customers everyday and by offering our customers a steep discount for an agreement that evening, we effectively eliminate costs from the potential project. It is far more cost-effective for us to come to an agreement on cost if our customers are ready to move forward - and if we can come to an agreement, we push those cost savings right on to the customer for their trust in our products and team. At the same time, we realize asking customers to make a commitment on a large project in one evening is not something everyone can do. Therefore, we believe we offer other cost-effective options that allow you to consider Power while you schedule additional estimates are sit on the quote until you are ready down the line. We are extremely confident in our products, warranties and level of service and while we are transparent that we are not the cheapest game in town, we feel our customers will ultimately choose quality over the lowest bid. If you'd like to discuss your experience further, please feel free to contact me directly. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"
The installation crew called the morning of the installation with their approximate time of arrival. They were prompt and very careful of our hardwood floors and carpet, laying drop cloths at each area they were working. The installation went very smoothly and was done with painstaking attention to detail. All exterior trim was custom cut with precision, and the windows caulked and insulated. The job took a little longer than we expected. Apparently the installation team was shorthanded, but they stayed until the job was done and the last window was done as expertly as the first. And they cleaned up after themselves beautifully! After they left, you could not tell that the whole house had been a job site!
If I was going to nit pick, my only issue is that the caulk used on the interior was non paintable silicon and since I plan to paint the stained trim white (the window interior is white) I suspect this will cause problems. Once he found out I was going to paint the trim, the installation crew chief did let me know the caulk would require additional attention. I wish they had asked or had a different caulk option on the truck.
Overall, I would highly recommend Power Home Remodeling to anyone looking to replace windows or doors. The windows operate smoothly, feel very solid and look great inside and out. The installation crew was meticulous. All contact with the company has been very professional and courteous. They obviously want satisfied customers and do what is necessary to see we are satisfied.
There was one minor problem that turned out to be a non-problem. Tan siding was removed between the windows of a large
bay- window on the back of our home. I was unaware this was going to be done, but the supervisor said it was necessary to properly seal the entire bay-window. Had I known this, I would have probably selected a tan color to match the siding for this bay. However, when it was finished, it looked very good.
I should also mention that 2 hours into the installation, it started to rain (for about 40 minutes). To minimize lost time and cleanup, 2 men worked exclusively inside and 2 outside. As I said, our home was cleaner after they finished working.
The crew was very efficient and diligent. The project manager introduced himself and kept an eye on everything. I couldn't be more pleased.
The roof was in really bad shape with loose/missing shingles, moss growing, etc. The crew came on time, set up tarps for debris & stripped the roof down to the wood. They then put in the ridge vents, underlayment, shingles, etc. Amazingly, they finished the whole job within THREE days! They even worked in the raw spring weather. They covered up everything at the end of each day to protect the work area. The crew was polite and professional. Upon completion, the workers really cleaned up everything including using a magnet system to collect any nails that might have missed the tarps that were placed around the house to catch debris.
This company did a great job and I highly recommend them.
I must say that I could possibly have gotten the roof done a bit cheaper BUT, and this is a really good BUT: the warranty was unbelievable -- a 50-yr. warranty which is also transferable if we sell the house!!!
Overall the experience was wonderful. Everyone showed up on time, worked diligently and paid attention to detail. The roofers were in and out of here in one day - it was a 4 man crew I believe. They were curteous and got the job done. The siding and gutters guys were a different crew and we were pleasantly surprised at their attention to detail, craftmenship, etc... They were also a crew of 4 guys who worked non-stop until the job was done.
Everything about both jobs was 5 star. The company works like a well oiled machine from when
We felt we paid a premium but received the type of quality and workmanship we were looking for.
Power Home Remodeling Group exceeded our expectations, and we would not hesitate to use them again or to recommend them to anyone.
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Contact Information
2501 Seaport Dr, Fourth Floor, Chester, PA 19013
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 9:00 PM |
| Tuesday: | 8:00 AM - 9:00 PM |
| Wednesday: | 8:00 AM - 7:00 PM |
| Thursday: | 8:00 AM - 9:00 PM |
| Friday: | 8:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 3:00 PM |
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