Cumberland Valley Tree Service Landscaping

"The way our team does clean up after the work is completed is our signature of service! Thank you for noticing their efforts. What a pleasure to work with clients like yourself. Blessings!"

"Below please see the response from our branch manager as you made mention of in your review. It clearly and concisely addresses your issue. As with all stump grinding proposals, we provide three options for clean up of the resultant debris. Here are the options as stated on your estimate. Option A (the one you selected): Leave all stump debris lay as is with no clean up. Option B (the one you did not select): Backfill the hole with the stump grindings to make level with grade. Remove the excess stump grindings from site. Option C (the one you did not select): Clean up and dispose of all the stump grindings leaving the empty hole for the homeowner to fill with soil. The pictures that you provided, do accurately reflect what a yard looks like after a stump has been ground out. You can view videos of this process on YouTube and see similar results and processes by other professional tree care firms. You did save money on the option that you selected and opted to do your own clean up, unfortunately this is the anticipated result. Response to your email: Hi E. First of all, thank you for allowing us to do this work for you. I greatly appreciate your business. After 40 years of being in business, you are not the first person to realize that the amount of, and the spread of, debris is more than you thought it might be. The operator, who is very professional, can do little to control the volume of debris or the area in which it is spread. Thank you for providing us with the pictures. They show exactly what I would expect to see. I appreciate your comment about how clean the yard looked when the tree removal crew was finished. If you had elected options B or C on the quote for us do the stump debris clean up, the yard would have looked the same as when the tree removal crew left. Thanks again for your business."

"Thank you for giving us such positive feedback. We are greatly encouraged by your words."

"Oh, how we love our REPEAT clients!!! Thank you for sharing your happiness with us."

"Thank you! Thank you! Thank you! You made our day!"

"Awh! We are so happy that you had an all around positive experience. That'[Member Information Removed] what we strive for. Thank you for trusting us with your property and for sharing this review with us."

"We are so glad that you were able to take advantage of our winter discount rates. This is a win-win situation for all of us. You have the opportunity to save a little money and we are blessed to keep our staff working year round! Thank you for allowing us to service your property. The rating and remarks left here on Angie's List certainly make us proud."

"Thank you so kindly for this glowing review. We are grateful that you shared this with us."

"Thank you for your review. We did follow up with the sales rep and scheduler for your project. Rain was primarily the hold up for your job. We sincerely apologize for not keeping you better informed about that. We have shared your concern with those involved. Responsive customer service is an important part of our success. Thank you for your willingness to share."

"Thank you for taking the extra time to encourage us. We appreciate it."

"Thank you for trusting your property to us. What a blessing it is to receive such high ratings."

"Blessed by the opportunity to work at your property. Thank you for your kind review."

"Thank you for your extremely positive review. We are happy to have served you."

"This compliment to our toward our staff is truly refreshing. Thank you for noticing the hard work they put in."

"So glad to hear that our staff were able to communicate their plan with you clearly. So happy that you took the time to tell us about it."

"Thank you so much!"

"WOW!!! Thank you for the confidence you've placed in our team."

"You've captured the qualities we work hard to deliver to our clients. Thank you."

"Glad to hear that you found our crew pleasant to work with. Thank you for sharing your thoughts with us."

"Thank you, thank you, thank you!!!!"

"Thank you so much. Yes, we agree both of these gentlemen are pretty talented!!"

"Thank you for your continual partnership with our team. We appreciate your loyalty!"

"How nice it is to see the incredibly positive review. Thank you for your kindness."