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Wahl Family Heating, Cooling & Plumbing

4.0(
20
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Angie’s List customers receive a discount off of the price of a service call. Standard price for service is $99 and includes a complete unit diagnosis, with upfront pricing, and safety inspection. We offer prescheduled evening and weekend tune-up appointments at no extra charge. All services are COD. We also offer 24-hour emergency service. Wahl Family Heating, Cooling & Plumbing was established in 1980 by John Wahl and remains owned and operated by John, his family and more than 25 employees. Our employees are rigorously trained,screened and background checked, including drug testing. We are a certified Trane Comfort Specialist, a Mitsubishi Diamond Dealer and a Rheem Vendor. We are also a subcontractor for Home Depot, all of these require strict standards for customer satisfaction, employee training, and workmanship. PA Contractor Registration number PA022302. Our Master Plumbing License number is HP 1103. We offer free estimates for adding or replacing equipment, 7-days week. Financing is available through Wells Fargo, Keystone, and GreenSky. Additional Email - [email protected].

Business highlights

Emergency services offered
45 years of experience

Services we offer

Indoor air quality, Residential & light commercial heating, air cleaners, comfort control, cooling, humidification, plumbing, safety devices & duct cleaning., ultraviolet germicidal lights

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.020 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
5%
2
10%
1
15%
Write a review
Showing 1-20 of 20 reviews
Michael M.
Jun 2025
5.0
Yes, I recommend this pro
$1,100
I have used Wahl's services many times and will continue to do so. I called Wahl yesterday (6/25) in the later evening since there was a big pool of water in my basement around my furnace. They picked up late and had my scheduled for today (6/26). The technician, Shannon, was kind, knowledgeable, and professional. He made sure to keep me in the loop on everything he was checking, his recommendations on what I should do, and the why behind that. Having zero knowledge in this space, he could have told me just about anything and I would have believed it. Given his professionalism, I have the full trust that he provided an honest and genuine price and opinion on what to do.
Shannon B.
May 2025
5.0
Yes, I recommend this pro
Nick is always super helpful in explaining any potential issues, and planning out for any fixes that may be coming down the pipeline. His explanations are always very easy to understand.
Kimberly M.
Mar 2025
5.0
Yes, I recommend this pro
The staff at Wahl heating, cooling and plumbing are the best and I wouldn’t call anyone else. Support this family owned company because they actually care about their customers, unlike many other box companies. I have used their services for over 5 years and I am always impressed by their quality and timely service. One of their technicians,Nick, who has been serving my homes from the beginning, is very knowledgeable and is always able to provide answers to my questions. It’s nice to know every time I call Wahl that I get a real person and not a recorded automated message. Give them a call and experience their trustworthy service . Once you use Wahl , like me, you will be a customer for life!
Tonya P.
Apr 2023
5.0
Yes, I recommend this pro
Workers are excellent. Aron, Sean and their team were very hard working. The job was amazing.
Grandma G.
Aug 2021
5.0
Yes, I recommend this pro
$3,000
Excellent customer service and repair. Available and willing to explain repairs to me. Jake the installer provided information and showed repairs made.
Howard R.
Dec 2017
5.0
Yes, I recommend this pro
Tony W. and Don P. Showed up on time and were professional, friendly, smart, and answered questions and concerns. The Job was completed on time and corrected Craft's shortcut installation that could have caused an explosion, fire and death. We were lucky to have Wahl find the problems.
Response from Wahl Family Heating, Cooling & Plumbing

"We're glad you called us and had a good experience. Thanks for taking the time to leave this feedback!"

Michael L.
Dec 2017
2.0
$89
I scheduled a furnace tune-up with Wahl through a coupon provided by Homedepot. A technician, Steve, came to our house. The moment he saw our furnace being Lennox brand, he immediately told my wife that the furnace is in recall and returned to his van coming back with a litany of paper works trying to sell my wife replacement of both AC and furnace. My wife asked him to do the turn-up which he only performed carbon monoxide measurement. He refused to do any further tune-up and took the 89.95 check with him. We searched online and even called a Lennox dealer for the recall and it turns our our model is not in recall. I called Wahl asking for explanation for the un-tune-up. At the my request, Steve called me and tried to "assure" me that he has 30+ years in HAVC and all the trainings he took and his judgement is right etc. Basically, he was trying to justify that no tune-up is worth 89.95 dollars. The manager, Jennifer, did send back another technician, Pat, to go over the tune-up again. Pat is professional, and he redid the carbon monoxide, and also adjusted the pressure in our furnace. Although the conclusion is the same that our furnace needs to be replaced, it's a much more transparent process. I would have given Wahl all F hasn't it been Pat coming back and the tune-up. This Steve guy is toally unprofessional. I would not recommend Wahl again.
Response from Wahl Family Heating, Cooling & Plumbing

"We understand how frustrating it can be to hear news that was unexpected, and we're grateful that you chose to contact us about your overall experience. It sounds as though one of our technicians returned for a second look and had the same conclusion as the first, however you were pleased with the process he followed and his overall service. We're glad that you had a good experience with Pat and provided us with this detailed feedback. Customer satisfaction is extremely important to us and is used as part of our continual training."

Chris A.
Dec 2017
1.0
On 11/22/2017, a “senior” technician, Steve, from Wahl Heating came to inspect my furnace as part of a service contract purchased a few months before. After 5 minutes, Steve came up and said that I had a cracked heat exchanger and needed a new furnace. He provided several estimates ranging from $3400-$10,000 for a 900 SQ FT Townhouse. He offered to knock a few hundred dollars off the price if I purchased that day. Due to the short inspection time and hard sell, I declined his estimates. I had two independent HVAC technicians come out for a second opinion (one of them was the technician that installed the furnace in 1997). I did not tell them about the diagnosis from Wahl so they went in without any bias, etc. After a couple of hours cleaning and making necessary adjustments, they said they were done, furnace was fine (no mention of broken heat exchanger), and I could get another 10 years out of the furnace. I emailed Wahl and told them of the situation regarding their estimate and the second opinion. I have received no response. I will not hire again.
Response from Wahl Family Heating, Cooling & Plumbing

"We're sorry that we were unaware of your email. A manager from our company will reach out to you today. Meanwhile, we understand how frustrating it would be to hear different information from another company. We can't guarantee the level of training that the technician from the other company was provided, nor what type of tools they used to provide a diagnosis and/or double check our findings. However, our technicians attend manufacturer training at least once per month, we provide continued education weekly, and the tools that we use are all top-of the line, calibrated, and cleaned...all of which allows us to feel confident in their findings. Because of all these things, we expect that some technicians may not be able to replicate what we've found which is why we offer a FREE "Second Look" guarantee. We can absolutely set up a return visit by the tech at no cost to you to demonstrate how he found the issue and provide that information to the company who is denying those findings. If you'd like, we would even be willing to schedule the other company to come back at the same time at our cost."

Jerry W.
Oct 2017
1.0
$25,000
!!!WARNING!!! under no circumstances allow anyone from this company to enter your home, if you do you will seriously regret it. 3 visits from Wahl technicians in about 12 months, 2 of those visits resulted in strong-arm high pressure extortion like sales tactics from the technicians for a total of about $10,000 worth unnecessary “repairs”. I’m not sure if it was gross incompetence or criminal intent. I guess in the end it doesn’t matter as it cost me lots of time, energy, money and damage to my property. I suppose if Wahl would stop incentivising their technicians to make sales, they might actually spend time doing what they came to do instead of creating situations where they need to sell me something I don’t want or need. The attached image is the result of a Wahl technician that "forgot" that he turned off a gas valve in my basement, so they decided to dig up my sidewalk to fix it.
Response from Wahl Family Heating, Cooling & Plumbing

"Customer satisfaction is a top priority for us, so we take all feedback seriously. It doesn't appear that you called us directly regarding property damage or any other concerns. Please give us a call so that we can better address specific concerns about any work done by us or the recommendations that you received. Thank you."

Victor G.
Sep 2017
5.0
Yes, I recommend this pro
I have been using them for years. I have a contractual agreement with them. They had a glitch, but they took care of it. They have done a good job. They installed the systems under extraordinary circumstances. They have been good about doing the maintenance. They give you a window, and call to let you know when they are going to be there.
Response from Wahl Family Heating, Cooling & Plumbing

"We're glad you had another good experience with us. Thank you for your continued business and for taking the time to share your thoughts."

Jeffrey H.
Sep 2017
2.0
$49
Since the unit was installed by the previous owner of the house, we were not informed that a costly (3-500 per year charge) maintenance needed to be performed to "maintain" the warranty. Therefore the warranty was completely invalid (and apparently not even something they were willing to negotiate over.) We were given inconsistant pricing (told on one page a new main board was 1900 dollars, then 719 dollars on another quote) and were pushed to "replace the unit with a new one as that is your cheapest option". How does it even make sense to replace a less than 6 year old unit with a new one? The best part is, after the service person left, the AC started working again on its own. Would never call them again for service. Would recommend you avoid at all costs.
Jessica C.
Sep 2017
1.0
$500
The plumber had to come back a second time because he didn't have the parts needed. He guaranteed that if I paid for the $399 burst free pipes that and leak would be guaranteed. Total cost, just short of $500. Well it leaked less than 2 months later, damaged the laundry room floor and the kitchen ceiling and kitchen floor. At first they said there was a gray area because the leak was a result of reusing the old Y connector but the plumber said it would be covered. I never asked him to reuse it and the gasket that failed was in the burst free pipe. I never asked him to use it, he had to reuse it because he forgot to buy one. He also counted the number of pipes needed wrong and had to reuse one of the old pipes as well! They got people here to dry everything fast but to schedule the repairs have been like pulling teeth. They told me I had to pick out a floor from Home Depot so "we" don't have out of pocket costs. I want the floor that it was because it is in other places in the home and my home is brand new! The floor I want is cheap too, under $200, so I don't think I am being unreasonable. They also are failing to acknowledge that the kitchen ceiling and the kitchen floor both need fixed. Some customer service! I have filed an official complaint with the BBB and am prepared to take them to court for the repairs if needed. The leak was the cause of improper installation of the plumber and improper examination of the pipes with the plumber clearly admitted to.
Mihai P.
Sep 2017
3.0
unknown
Response from Wahl Family Heating, Cooling & Plumbing

"We're sorry to see that you weren't completely satisfied with your visit this summer. Please don't hesitate to call the office to review your issues of concern and our findings. We value your feedback and thank you for your time."

Michael E.
Jul 2017
5.0
Yes, I recommend this pro
$300
.
Response from Wahl Family Heating, Cooling & Plumbing

"It means so much that we've earned your continued business, and we appreciate that you've taken the time to rate us. Thank you again for choosing Wahl Family Heating, Cooling and Plumbing!"

Veronica C.
May 2017
5.0
Yes, I recommend this pro
.
Response from Wahl Family Heating, Cooling & Plumbing

"Thank you for taking the time to leave this feedback. Your business means a lot to us, and we're glad that we earned your satisfaction!"

Doretha J.
Feb 2017
5.0
Yes, I recommend this pro
I'm over the moon
Response from Wahl Family Heating, Cooling & Plumbing

"Thank you for taking the time to leave this complimentary review [Member Name Removed]. We are grateful to you for choosing us!"

Suzanne S.
Nov 2016
5.0
Yes, I recommend this pro
unknown
Nina C.
Aug 2016
2.0
They were not good. The salesman was just so arrogant because he sold Trane. Just because he sold Trane that is highly rated, the prices were ridiculous. I guess just because it was a Trane product that he thought he could sell it. He was just rude.
Andrew P.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Suzanne S.
Jan 2016
5.0
Yes, I recommend this pro
$12,000
.
Kimberly M.
Aug 2015
1.0
unknown
Response from Wahl Family Heating, Cooling & Plumbing

"We appreciate you bringing these concerns to our attention. We value customer feedback and we are proud of our A+ rating with the Better Business Borough. We reviewed your records and would be happy to review all pricing with you in detail, and any concerns that remain after that."

James G.
Jul 2015
1.0
$1,700
Once I pointed out the absurdity of paying more than 50% of the purchase and installation price to replace a part that was still under warranty, the provider reluctantly offered to return my initial outlay, but refused to move off the gouging price.
The provider scolded me for "not buying the extended warranty" and we agreed to part ways.
Who said "Greed is good", lied.


Elizabeth C.
Jul 2015
5.0
Yes, I recommend this pro
.
Jennifer C.
Jul 2015
5.0
Yes, I recommend this pro
$4,500
I't was completed in one day . Furnace is a Rheem. So far so good.
Rex G.
Dec 2014
4.0
Yes, I recommend this pro
$12,000
Dealer performed well- responsive and prompt.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Wahl Family Heating, Cooling & Plumbing is currently rated 4.0 overall out of 5.
Wahl Family Heating, Cooling & Plumbing accepts the following forms of payment: CreditCard
No, Wahl Family Heating, Cooling & Plumbing does not offer free project estimates.
No, Wahl Family Heating, Cooling & Plumbing does not offer eco-friendly accreditations.
No, Wahl Family Heating, Cooling & Plumbing does not offer a senior discount.
Yes, Wahl Family Heating, Cooling & Plumbing offers emergency services.
No, Wahl Family Heating, Cooling & Plumbing does not offer warranties.

Contact Information

703 Washington Ave, Carnegie, PA 15106

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