Harris Comfort

I called on a Saturday night at 7pm after our heating unit began making a loud humming noise.  The emergency line was promptly answered and after I explained the problem I was told they would page someone for me.  We received a call back within 10 minutes from Bruce Harris.  Since it was a warm weekend and due to our work schedules we decided to wait until the beginning of the week.  I received a call from Tom Christie, their salesman, Monday morning.  We set up an appointment for Monday evening.  The technicians were here to install our new unit the next morning promptly at 9am.  Everything went very smoothly and was very professional.  I would absolutely recommend Harris Comfort to anyone in need quick professional service!

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My air conditioning unit was shaking badly and they came to service it. They told me it would cost $80 for the service call just to come and then they would give prices for the services when they get here and look at the unit. The work they did was good, but they are overcharging way too much.  He didn't give me any estimates or possible pricing beforehand.  He just started working on the unit and then stuck me with a $421 bill. When looking at the invoice, I was charged $184 for a blow off and assembly, $73 to clean the unit with my hose and my water, $80 for travel/service call, and $85 for a fix/stop - I don't even know what he means by fix/stop.  Before paying the invoice I called the manager of the business and they did remove the $85 fix/stop charge, but that still left me with a $336 bill that I did pay.  Again, the quality of the work they did was fine.  My concern is how they overcharged me for services without giving me any ideas of what they were going to do and what it would approximately cost until after.

I had a heating company that I got through Angie's List come and check my heater, but was not satisfied with the visit.  They did not appear to want to try to fix the problem.  I talked to a neighbor who was a retired heating contractor and he suggested Harris Comfort.  I was please to see that this company was also on Angie's List, so I called them.  The workman came out and spent a whole day working to fix the heater.  When he realized that it would cost me too much to get the parts needed to fix it, I decided to get a new heater.  He arranged for me to have a sale rep. come out, which the man did within a day or two.  His price for the job was very good and  I subsequently had an efficient new heater installed.  The company was accessible, and very willing to work with me both in the area of installation and also with helping me to get the PECO rebate.  I will gladly recommend them to anyone. 

We have been using Harris as our oil supplier for several years. They have always been extremely punctual, efficient, friendly and go the extra mile for their customers. We also had our air conditioning system installed by Harris and they were wonderful. We have our  AC contract with them and the service we get is exceptional. I highly recommend Harris!

After 17 years of waiting for PECO to fix the constant power outages we
bit the bullet and got one. The work was great and install went very
smooth. The major problem was Lower Makefield changed the codes and it
was very hard to come up with a solution to their rules. After 6 weeks
of denying our permit the job was started. The cost was now about $2500
more than estimated, but because we already had a contract and deposit
Harris ate the cost and did the job any way. The added cost was, the
township said they had to replace the whole breaker box with a generator
ready box and rewire the whole service. Every one from the estimator to
the service guys was very nice and professional. We would not hesitate
to use them in the future.

This company was very punctual, dependable and professional.  I felt comfortable having them around my home.  Furthermore there were no issues with the installation.  I recommend them to others.

I had gotten two estimates prior to my appointment with Harris Comfort for the Air Conditioning replacement.  One salesman service tech came an hour late for the appointment and sat in his truck for an hour or more "writing an estimate" , but said he could only give me a rough guess until he came back later. He didn't come back. The other salesman was very professional and submitted a competitive quote for the work. But neither of them were as thorough as Tom, Harris Comfort's salesman.
 Though this was during a tremendous heat wave Tom climbed the ladder into the attic and crawled around in a 120 degree or higher temperature to inspect the ductwork. Then he took the time to explain that I had loose connections and collapsed ductwork which were  hindering the air distribution. The next morning by 7 a.m. I received an emailed proposal.  Once I accepted the proposal it was not very long before they had the two systems installed, including replacing the flex duct with insulated ductwork.  The installers were very professional; polite, efficient and careful in protecting the house that they were working in.
Subsequently in October 2011 I had Harris Comfort replace the boiler. A few minor problems during the installation but Harris Comfort was very responsive to them and overall they did a great job.

Harris showed a consistantly lower fuel oil price per gallon than the provider I had been using, so I switched.  I needed a new oil tank, so they referred me to a company that just did tank replacement.  The provider I had been using did their own replacement work and gave me an estimate much higher ($1,000.00) than the company (Total Tank Care) Harris referred me to. 
Harris is honoring the remainder of the service contract period that I had with the old provider (I won't be charged until that contract date has expired), cleaned and serviced my heater, referred me to a tank replacement company that did an excellant job, and filled my new tank with fuel oil within an hour after I called to tell them the new tank was in.  I couldn't ask for more prompt, professional service.

d have been a customer of Harris for about 19 years.  Unfortunately its time to find another Oil provider.  I have a 24 hour oil heat plan as well as oil supply from Harris.  I would say their prices are competitive.  However, their service has taken a turn for the worse over the last 7 or so years.  To start, we had a new oil fired hot water heater installed by Harris.  They installed the tank with dissimilar metal piping which caused eventual erosion of the sacrificial anodes in the tank within about three years.  This caused iron particles to settle in the tank and for years I have had knocking sounds, brown (iron) water issues, and air in my hot water system because of the iron.  I was told later by a Harris employee that it was installed wrong.In addition, many of their oil furnace servicemen are young and very inexperienced.  We had a recent issue where we had the burner stop working.  A young man came out and worked on the system, saying he fixed it.  Next day the system failed again, and another more experienced technician came out.  He mentioned that the first repair man didnt know what he was doing and proceeded to readjust the system.  Overall the quality of their work has dropped significantly over the years.

We have been using them for several years now. We would continue to use them in the future.

Super. They work very conscientiously, and clean up as they go and when they're done.

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The sales person contacted me promptly, showed me the types of equipment available today, and left brochures of the items I might be interested in.  After making my decision, we set up a date and time for installation in the very near future.  The installer arrived right on time and completed the task in a clean and professional manner.  I am very satisfied.  Harris has provided all my heating and air conditioner needs for the past few years.

They arrived exactly when they said they would.  The tech. was very cooling and answered all my questions.  The unit is 11 years old and needs to be replaced, but they did not try to sell me a new unit.  The tech. waited a period of time to determine if the house was cooling before they left.  I was very pleased with the overall service I received.

I was very happy with their promptness and I thought the service people were knowledgeable. When the serviceman came in, he was clean, polite, and on time. The price was appropriate.

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They did an excellent job. It took them 3 days to get the old furnace apart and discarded. Considering the amount of work that they did, it was impressive that they did not deviate from the original contract. I like that they were neat and punctual as well.

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