Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Mr Rooter Plumbing of Lehigh Valley

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Mr. Rooter Plumbing of the Lehigh Valley (an Agentis owned and operated company) has been proudly servicing the Lehigh Valley since 1954. We are a fully insured and licensed business. We offer services such as general plumbing repair and installation, sewer and drain cleaning, hydro-jetting services, water heater repair and replacement, water softer installation, video inspection services, line location technology, complete bathroom and kitchen remodeling, water and sewer line replacement and many more. We have 24 hour / 7 day emergency service at no extra charge for nights, weekends or holidays. We also have a live representative answering the phone 24 hours a day to help assist you. Call us today! Additional DBA: Agentis Plumbing Additional web: http://www.agentisplumbing.com

Business highlights

71 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8395 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 376-395 of 395 reviews

Joe B.
03/2013
5.0
plumbing
  + -1 more
Job repair went well.
Description of Work: Double vanity sink in master bath was blocked. The Mr. Rooter serviceman, Chad arrived and introduced himself. He asked what the problem was, asked to see the sink location. Chad provided me with an estimate and explained what he would do to unclog the blocked drain. Chad was very courteous and knowledgeable. He did his work promptly, kept me abreast of his progress and cleaned up after his work was completed. The original estimate for the work was $160, less the $30 coupon from the Angiels List Web Site, brought the bill down to $130. Thank you Chad and Mr. Rooter for the timely repair. Thank you Mr. Rooter and Angie for the $30 coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Akbar R.
11/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Very smoothly.
Description of Work: They showed up and were able to troubleshoot a sewage blockage within the trap in my house within an hour. They cleaned it out and opened it up and that was it. Professional and reliable with no games.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

olutoyin A.
09/2012
5.0
plumbing
  + -1 more
Everything thing went well.
Description of Work: This took care of some issues with my water tank in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne B.
09/2012
5.0
plumbing
  + -1 more
Great experience
Description of Work: By far the best plumbing experience I have had in the Lehigh Valley area. I have tried multiple plumbers to address a persistent drain issue in our home. Each has been expensive and took hours. Brett, came in, freed up our drain in 30 minutes, was professional and had useful advice to prevent the problem. All at about 1/3rd of what we have paid other plumbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Ron B.
09/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Fast and simple.
Description of Work: Cleaned out sewage line between house and septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barry M.
06/2012
5.0
plumbing
  + -1 more
Overall the service was fantastic
Description of Work: Needed to have someone deal with a blocked toilet. The service person arrrived on time and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Betty W.
06/2012
3.0
home remodeling
  + -1 more
Please see above
Description of Work: I had and emergency with a leak in my bathtub faucet. This was early in the morning and someone came to fix the problem in short order. I was very happy with the service. This spring I decided to renovate my bathroom and upon the recommendation of someone I met at a supply center I called Agentis Plumbing. A nice young gentleman came and spoke to me about the renovations I wanted and told me he would get back to me in 3 weeks. Four weeks went by and I called him. He agreed to come by the following week with the estimate. I rushed home from work that day only to find a message on my phone indicating that he could not make it but would drop off the estimate so I could look it over. I never received the estimate. I called the following week and indicated that I wanted to make a decision on the contractor but was told this gentleman was "out of the country." The receptionist told me she would text him but I never heard another word from him or anyone else at Agentis. In the first instance I would rate this company with an A but the second incident left me frustrated. I wasted over a month waiting for a response. I might call them again if I have a plumbing problem but they lost my business on the bathroom renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Barbara C.
06/2012
5.0
plumbing
  + -1 more
Job was efficiently and well done.
Description of Work: The u-pipe under our basement laundry sink rusted out; they came and replaced the pipe and also fixed a leak on the third-floor bathroom sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michele G.
05/2012
5.0
plumbing
  + -1 more
Great.
Description of Work: Responsive; reliable; came on time. Fixed the problem. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald G.
05/2012
5.0
drain cleaning, plumbing
  + 0 more
See above.
Description of Work: Upon our initial contact with Mr. Rooter/Agentis Plumbing, the voice on the telephone was pleasant, professional, and competent. We were offered service the same day we called, but requested our service be performed the following day. As we had been informed, the dispatcher called within the time-frame we were quoted and Chris, the plumber, came shortly afterward, assessed the problem, and gave us a quote. We felt the service he performed, cleaning a drain that had been problematic for some time, was done quickly and very efficiently. They even offered a coupon which took $25 off the estimate charge of $160. We were very pleased with their service and would not hesitate to use this company again. A big thumb's up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jennifer H.
04/2012
5.0
plumbing
  + -1 more
.
Description of Work: Great-- on time, courteous, explained things well, and very nice. Good with my dog, too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robin I.
02/2012
5.0
plumbing
  + -1 more
See Above
Description of Work: I was having a problem with the flush on my commode, it seems the toilet tissue I was using did not absorb therefore did not breakup and flush. It was a lesson learned with no charge, A service person who is, friendly, courteous, very professional, and put booties on before entering my home gave me the information and went on his way....I would call S. Agentis/Mr Rooter in a heartbeat for any plumbing service I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicky G.
02/2012
5.0
plumbing
  + -1 more
Great . Still working fine
Description of Work: SUpplyvalve was changed in both bathroom , líne in one bathroom and seguiré the toilette to floor replaced wax seal rebuild kit and instal and reset toilet to floor and then thoroughly tested every new parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Kevin S.
10/2011
2.0
plumbing
  + -1 more
None
Description of Work: I sent an email request for an estimate over a month ago. I have had no response from the company.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Mr Rooter Plumbing of Lehigh Valley
Member, I apologize I have not received any emails from you. Unfortunately, it is possible that it did not go through or got spammed. Did you email directly through Angie's List website? If I received an email from you I surely would of responded. Our company strives to make each and every customer completely satisfied. I apologize for the inconvenience you have endured from this. If there is anything I can do to help, please let me know. Again, I am sorry for the trouble this may have caused you. Thank you, Joshua Agentis

tiffany T.
09/2011
1.0
plumbing
  + -1 more
No show
Description of Work: After waiting 2 days after service tech came out looked at the problem gave us an estimate and was told someone would be out the next day, they were a no show. Then I received another call saying they would be here the following day. 10 minutes before i am expecting them to arrive, I get a call from them saying that there is no way they are coming out . They are so backed up and they should of never sign up to do this job . "it was a joke". Called Mon. , it is now Thursday and no one is coming and they wasted my time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Myron B.
04/2011
3.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
See above.
Description of Work: First one man came out and tried to unclogg the drain, and could not do it, Next day a blowout specialist came out, he unclogged it, but said I had roots in my sewer line, on the Township side of the sewer line, and he could not comeplete the job, but I was able to use the sewer. Next day the town came out and finished the job, for free.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$600

Response from Mr Rooter Plumbing of Lehigh Valley
I am sorry to hear that you were displeased with our services provided. Unfortunately, when the line has excessive roots in the line the cable machine can only do so much. It is impossible to clear every root out of the line with a cable machine which is why we needed the larger high pressure water machine. We continued to cut the remaining roots out of the line the following day with our jetter. We then inserted the camera to see what was going on inside the line. At that time we found that your line has a 90 degree turn which goes down into the main city where there were more roots after your line on THE CITY Side. Your line was opened and cleared though by us. The city came out and dealt with THEIR side of the line and of course cleared their issue for free because it the issue was in their line not yours. Our guy finished all he was able to do with your line and cleared all the roots and even provided you with a 90 day warranty for any backup. I am unsure why you were so displeased with this service. We are not allowed to clear city lines. There was simply nothing more to be done with your line. It is an unfortunate situation that you had severe roots in your line and that the next step was needed to be taken to remove them. However, that is not by any wrong doing on our part. We responded promptly to your original call which was after normal business hours and did everything we could that night to get you open. Then returned the following morning to proceed with the next step and got you back up and running as quickly as we could.

BILL F.
03/2011
5.0
drain cleaning
  + -1 more
very good job
Description of Work: unglogged drain in bathroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Geoffrey B.
12/2010
3.0
plumbing
  + -1 more
see above comments
Description of Work: We requested an estimate for two jobs: 1) repairing a water main break outside the foundation, and 2) installing several outside faucets. In job #1 the estimate provided was three times what others estimated; in job #2, the estimate was about 50% more than other's estimated. So we did not use this firm.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Leonard D.
02/2010
5.0
plumbing
  + -1 more
It went well
Description of Work: Leaky drain, cut supply to exterior

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Contact information

2678 Butztown Rd, Bethlehem, PA 18017

https://www.mrrooter.com/lehigh-valley/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
PA014730
Trade License Locale
PA
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
01/10/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Excavating

FAQ

Mr Rooter Plumbing of Lehigh Valley is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mr Rooter Plumbing of Lehigh Valley accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr Rooter Plumbing of Lehigh Valley offers free project estimates.
Yes, Mr Rooter Plumbing of Lehigh Valley offers eco-friendly accreditations.
No, Mr Rooter Plumbing of Lehigh Valley does not offer a senior discount.
Yes, Mr Rooter Plumbing of Lehigh Valley offers emergency services.
Yes, Mr Rooter Plumbing of Lehigh Valley offers warranties.
Mr Rooter Plumbing of Lehigh Valley offers the following services: Plumbing repair & installation, drain cleaning, water heaters, water softeners, complete kitchen, bathroom remodeling, video inspection, excavations, water & sewer line replacement.

Contact information

2678 Butztown Rd, Bethlehem, PA 18017

https://www.mrrooter.com/lehigh-valley/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day