Frame Station Gallery

Framing, Artwork/Murals

About us

The Frame Station Gallery provides fine art and quality custom framing. We use PPFA approved conservation methods.

Business highlights

39 years of trusted experience

Services we offer

Custom framing, fine art originals and prints.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Michael Y.
06/2012
5.0
picture framing
  + -1 more
Overall, I was very satisfied.
Description of Work: I purchased a custom mirror for a bathroom and had a picture frame repaired. The craftsmen who worked with me were experienced, professional and very low key.They were very pleasant to work with. They made several excellent suggestions and were very patient with my difficulty making up my mind, no pressure. Once I made my decision the work was completed within the time frame quoted. Consequently, I am extremely satisfied with the results. Additionally, in conversation, I mentioned I had a piece of artwork that had a damaged frame. I was told that if I still liked the frame, it was possible it could be repaired rather than replaced. I was especially pleased by this as I had made repair inquiries of other shops and they were not willing to do repair work. The repair work was well done and reasonably priced. I plan to have another piece done soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Heather H.
04/2012
1.0
picture framing
  + -1 more
I was initially quoted $700 for the original design. Over the time, I continually added new features to the design. He said there would be a higher price. I told him that was fine. About ten days past and I got in touch with him for an update. He told me it was finished, but the total had come up to $3000.00. He did not even contact me to get the okay to go that far with the expenditures. Even after the all this, there is still a defect with the frame. I asked for an itemized list for a pricing breakdown, I still have yet to receive that list. I left a message with them to see if the manufacturer will take the frame back for defect reasons. I am now waiting to hear from the framing provider to see if they would honor an expired warranty.
Description of Work: I hired them to construct a shadow box for me.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Frame Station Gallery
This member did in fact change her design from the original which increased the price of her shadowbox. Each time the design was changed we communicated the changes would affect the total cost. We agree there was some miscommunication of the final price. This miscommunication was based on her inferred need to get the piece completed quickly for her son's birthday. Due to the miscommunication we agreed to a 50% discount from retail. She wanted an additional 35-40% off of the agreed upon discount to which we refused. Unfortunately we could not come to an agreement with this customer and had to dismantle the shadowbox and return her items.

    Contact information

    643 Lancaster Ave, Berwyn, PA 19312

    www.framestationgallery.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Framing,
    Artwork/Murals

    FAQ

    Frame Station Gallery is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:30 AM - 5:30 PM

    Wednesday: 9:30 AM - 5:30 PM

    Thursday: 9:30 AM - 5:30 PM

    Friday: 9:30 AM - 5:30 PM

    Saturday: 10:00 AM - 5:00 PM

    Frame Station Gallery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Frame Station Gallery offers free project estimates.
    No, Frame Station Gallery does not offer eco-friendly accreditations.
    No, Frame Station Gallery does not offer a senior discount.
    No, Frame Station Gallery does not offer emergency services.
    No, Frame Station Gallery does not offer warranties.
    Frame Station Gallery offers the following services: Custom framing, fine art originals and prints.

    Contact information

    643 Lancaster Ave, Berwyn, PA 19312

    www.framestationgallery.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:30 AM - 5:30 PM
    Wednesday:
    9:30 AM - 5:30 PM
    Thursday:
    9:30 AM - 5:30 PM
    Friday:
    9:30 AM - 5:30 PM
    Saturday:
    10:00 AM - 5:00 PM