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Alco Windows Inc

4.8(
262
)
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,

About us

ALCO Windows and Services Inc. was founded in August of 1994 focusing on home improvement and windows replacement. A few years later we partnered with VEKA and became an official fabricator of an exclusive vinyl window line. That is a top grade design available in new and replacement windows like double hung, casements, bays, bows and sliders. Located in a small building we began manufacturing windows with just thirty employees and a single product line. The product line consisted of an all vinyl, fuse-welded double hung window and horizontal sliding windows. In the years that followed ALCO Windows, Inc. added three more window lines consisting of more than 15 types of windows and sliding doors. In 2002 due to the growth in the volume of windows being produced ALCO Windows moved to a larger facility. This move increased ALCO Windows manufacturing and storage capacity by another 50%. ALCO Windows, Inc. now offers a diversified array of vinyl windows and doors in a variety of colors for every application.

Business highlights

31 years of experience

Services we offer

Manufacture and install of: - New and replacement windows (double hung, Storm and Patio Doors - Bay and Bow windows, casements, sliders and etc.) - New Entry

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8262 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
1%
2
0%
1
1%
Write a review
Showing 251-262 of 262 reviews
David B.
Oct 2012
5.0
Yes, I recommend this pro
$6,400
Rain was forecast the scheduled day of installation. The office kept in touch and sent the crew out a day early, rather than postpone the installation. The crew did a great job, working late and coming out next morning  to get the job done before the heavy rain. They were very competent, professional, and courteous.
Energy savings remain to be seen with the first winter heating bill, but I'm optimistic. I rated the quality excellent because everything else was, but I've had the windows for just a few weeks and I have no way of knowing how they will perform long-term, however I believe they are an excellent value for the cost, and the outside noise reduction is noticeable.

Update- once the weather turned cold, I noticed a cold air draft around the bathroom window- also the glass was much colder to the touch than the other windows. They tried hard to brush me off, and it took several phone calls and two visits for them to agree something was wrong with the window. After another two weeks they came with a replacement.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Daniel H.
Oct 2012
5.0
Yes, I recommend this pro
$4,000
Alco Windows sent a salesman to describe the services they could
provide.  John was very nice, honest, and easy to talk to.  Once we
decided to purchase the new windows they were built and installed in a
timely manner.  They made one error which was rectified very quickly.  I
recommend using this company.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Hal Y.
Sep 2012
5.0
Yes, I recommend this pro
$6,900
they were on time and everything went as expected.  I will reccomend them Highly.

Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Judith W.
Sep 2012
5.0
Yes, I recommend this pro
$8,800
After seeing the initial offering on your website I called and the salesman came to my house on July 21, 2012.  After seeing the windows and how they would save me money on my utility bills I was sold.  He went through the whole house and explained how I could save money on windows upstairs in my bedrooms.  Instead of three windows. two windows (sliding) would do the trick.
Installation was 3 weeks later as noted above.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

MICHELLE S.
Sep 2012
5.0
Yes, I recommend this pro
$6,000
Count me among all of the other satisfied customers. I signed up for the Big Deal with this company and was contacted right away by Alco to set up a time to do measurements. Walter was very professional & showed up right on time. He quickly measured all of windows & provided a good presentation of the windows and the installation process. I asked for an install date about 6 weeks later because I knew I would be off that week & I was given the 1st appt time of that week. The day of the install it was of course raining very hard but the radar indicated it would be clearing soon. The crew showed up right on time & got started the minute the rain started to let up. They never stopped moving and went from 1 room to the next. I was assured that they would finish the job in 1 day but I was hoping it would not go late into the evening. They did an excellent job & cleaned up every last scrap of debris & hauled it all away. The moved furniture as needed & replaced everything right back in place when finished. There was no dirt or debris left in the house anywhere. The windows are very good quality and appear to be working just fine. I am looking forward to the winter to see the effects of better sealing windows. The thing I have to call out as a testament of why you should choose this company came when I was standing on my front porch as they were cleaning up. As I talking with the crew lead I noticed a brand new window still in its packaging on my porch. I mentally started checking to see if all of the windows had been replaced. I was told that although the window sizes had been measured correctly, one window had the wrong size entered into the computer. The crew chief became aware of the problem at 2 pm & called their factory & all production stopped while they remade my window. A new window had been delivered to my house (25 mi away) by 5:15 pm & installed by 5:30 pm that day. There is no way if this had happened to any other company that a new window could have been made & delivered in 3 hours. I am more than impressed & whole heartedly recommend this company. Everyone is very professional, hard working and the quality is very good.
The only downside is that they do not have a variety of double hung windows to choose from but I think the quality of the one I received was very good. The price was also a good price.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Mike B.
Sep 2012
5.0
Yes, I recommend this pro
$7,100
My experience with Alco was amazing! Everyone from the salesman,the expeditor and the installation team were customer service oriented and went the extra mile to see that i was completely satisifed.The windows are beautiful and the sliding patio doors open and close so easily!I love looking at the windows that i still have'nt bought curtains for them yet! Luckily i live out in the pines.:)))
I still have a few ,more win dows and at least one more door to go and i will definately be calling Alco.
Thanks to everyone!!I give you 10 stars
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

BERYL B.
Jul 2012
5.0
Yes, I recommend this pro
They were excellent. Their work ethic is great and they got the work done in the time frame they said they would. They are very hard workers.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

MARTA D.
Jul 2012
5.0
Yes, I recommend this pro
$3,800
The only thing is that I wish I knew what I was getting was 1 low or 2 low e-glass. Over then that it was all good.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Beverly S.
Jul 2012
5.0
Yes, I recommend this pro
$7,000
They did a wonderful job. I was very pleased. They were very professional. They brought extra crew out and got everything done in one day. They clean up afterthemselves.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Elaine S.
Jul 2012
5.0
Yes, I recommend this pro
$2,610
The cleaned up after each procedure, were very thorough and pleasant.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

LILA S.
Jul 2012
5.0
Yes, I recommend this pro
$10,000
The reviews for this company were spot-on. The salesman was brusque as described in other reviews, but did an accurate job describing the product and pricing. He applied the Angie's List discount right away. The window are still very new so we don't have a longitudinal perspective on the quality. The staff installed in about 1 day using multiple workers who spoke mostly Russian. There appeared to be good oversight of the installation process and windows measurements taking prior to the order were carefully checked prior to installation.  My husband was very pleased with the process. I am a bit of a perfectionist and noticed scratches on window sill and a gouge in one or two window sills which we unfortunately had recently painted, but we have not contacted the company about this as it does not bother my husband. Overall, at this early stage, I would recommend this company because it appears that you get exactly what they say you will get.  These are not as pretty as Pella widows but the product appears to perform the same without all the extra (pricey) bells and whistles Pella tried to upsell during their sales pitch. We replaced all the windows in our three story home. The sales person from this company did not try to oversell and was not pushy which was a big plus.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

DIANE C.
May 2012
5.0
Yes, I recommend this pro
$2,800
John came to our home to show us the window and how well it was made. He explained the windows were made by ALCO and work was done by the company. We were very pleased with the demonstration and decided to hire ALCO. We are pleased with our purchase. We will definitely recommend this company to anyone needing new windows.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Helena T.
May 2012
5.0
Yes, I recommend this pro
$2,475

  I was really pleased with everyone  from Alco.  The  salesman was     very helpful and corteous, he was great.  Very professional.....
  I had a very pleasant experience with all the crew from Alco.
  The job was done when they said it would be done, and it looks great.
  Thanks you Alco team.......
  Helena T
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

James H.
Apr 2012
2.0
I would not recommend with economy the way it is I can only replace what I can when I can.
Response from Alco Windows Inc

"Dear Customer We completely understand your disappointment but our company has to deal with the same economic conditions as you are. Unfortunately cost of having a sales representative, measuring engineer, standard crew of 2 to 3 mechanics without even counting cost of windows, material and travel expense makes small jobs a financial burden. Sincerely Customer Service Department."

Pam A.
Apr 2012
3.0
No, work provided.
Response from Alco Windows Inc

"Dear Customer We regret that we are unable to help you at this time. Sadly, overall cost of a very small job makes it cost-prohibitive for company. Sincerely Customer Service Department."

Bridget D.
Apr 2012
5.0
Yes, I recommend this pro
$14,000
Alco Windows did an absolutely fantastic job installing our replacement windows.  They were punctual, clean, quick, friendly and produced a professional quality product.  These windows were worth every penny we spent.  They are extremely high quality at a fair competitive price.  After interviewing almost  6 window companies, we chose Alco because they were the whole package.  The windows are manufactured locally, the design is gorgeous and the installation is as important to the company as the window itself.  We found that Alco was extremely easy to work with.  From the moment they showed up at our house to install the windows, they made sure that we were satisfied throughout the whole process.  We were told this would happen on the sales call, and they came through with flying colors!  We know we made a great investment with Alco Windows and recommend them to anyone in the market for replacement windows.

Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Jodi R.
Mar 2012
5.0
Yes, I recommend this pro
$8,000
The installation crew arrived on time as promised and worked throughout the day - windows were removed and replaced in a systematic way.  There was a point toward the end of the day when we thought they would not finish, but they not only cleared all of the interior, the outside was cleared of debris as well. They returned the next day to complete the finishing touches.  We were never out of touch with the crew leader (George), he was very responsive to our concerns.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Helena C.
Feb 2012
5.0
Yes, I recommend this pro
$2,495
The experience went well .they removed old windows installed , capped and caulked new windows fast and
professional . the gentlemen started abt 9am and finished bef 3. Thanks Alco I  was pleased w/your services!!!!!
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Tim H.
Jan 2012
5.0
Yes, I recommend this pro
$5,500
I had another highly-rated Angie's company give a quote first, and Alco's (Larry) crushed it a couple days later for basically the same windows. Alco was also more in line with what I was expecting to pay.They did a good job installing the windows, although it took a team of 2 all day (from about 9 am to 7 pm). I pointed out where I had wall damage under one set of windows and they fixed what we both believe was the cause for no charge. The sliding door works great and after a few hard rains it looks like none of the windows leak. Overall a solid job, I plan on using them again for the rest of the windows in the house in a few years.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

MARTA D.
Dec 2011
5.0
Yes, I recommend this pro
$2,400
They were awesome, professional, clean, and it was an easy process with them. The windows are awesome, we love them.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Nicholas N.
Dec 2011
5.0
Yes, I recommend this pro
My experience was very positive.  We got three or four bids and their price was the best.  We evaluated the quality of the product and they had the best product.  The installation was very professional.  The crew of people that came did a great job.  They cleaned up after themselves.  The windows were installed properly, with no drifts or any other problems.  They performed well.  This is the second year we have had it and we are very satisfied with the company, the product and with the professionalism.  We have had a call, because we had an issue, which was resolved the same day.  They owner of the company came out and took care of it.  Everything was top notch.  It is a great company to do business with.  I would recommend them to anybody.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

John R.
Dec 2011
5.0
Yes, I recommend this pro
$8,150
Home had original single pane glass windows and storm windows. Were ugly and clearly not energy efficient. Got several estimates and ALCO salesman was the least pushy and had the best installment cost. Product was comparable to several name brand windows we had looked into purchasing. Team came and replaced all the windows without a hitch in about three days. Left no mess and the windows look beautiful and are air tight. Very pleased with product and crew who installed our windows. Will definitely use them again for all our window and glass door needs.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Don W.
Nov 2011
5.0
Yes, I recommend this pro
$199
They did a superior job, from start to finish. 
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

Ronald B.
Nov 2011
5.0
Yes, I recommend this pro
Overall, it went very good. The installers did a very good job in removing the old windows and putting in the new ones.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

David N.
Nov 2011
5.0
Yes, I recommend this pro
$6,500
Although we had an initial issue with a salesman failing to show up for a scheduled appointment, I contacted the sales manager, Walter, who apologized and personally came to our home.  I'm glad we gave them a second chance. We received a thoroughly knowledgeable and professional presentation on the company's window products and were impressed with the fact they were manufactured locally exactly to the measurements of our window spaces.  We also felt that the windows compared very favorably with the other products we considered from other window companies.  Some companies wanted us to come to their showrooms, but Walter brought products with him to demonstrate.  We decided on what we wanted,  settled on a fair price and signed a contract that Walter reviewed with us in detail.  We paid a 50% deposit and scheduled installation for about 3-4 weeks out.  The price included exterior capping that other companies didn't see as necessary or wanted to charge extra for.

The windows were ready for installation when promised.  The installation crew and supervisor were courteous and efficient.  They worked methodically and made sure to clean up everything, inside and out.  They also took the initiative to touch up and even replace some interior trim that was damaged during the removal and installation process.  It took about 1 and 1/4 days to complete the job.

It has been over a month now and with some cold weather, we have noticed there are no more drafts or air leaks.  The house is slighly quieter as well.  The windows are very solid, attractive and will be easy to clean.

After all the research and multiple estimates with various options we received, we were very pleased with Alco and believe we made an excellent decision.
Response from Alco Windows Inc

"Thank you so much for taking the time to share your experience. We appreciate the kind words. We are looking forward to assist you in any future needs."

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Showing 251-262 of 262

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FAQ

Alco Windows Inc is currently rated 4.8 overall out of 5.
Alco Windows Inc accepts the following forms of payment: CreditCard
Yes, Alco Windows Inc offers free project estimates.
No, Alco Windows Inc does not offer eco-friendly accreditations.
No, Alco Windows Inc does not offer a senior discount.
No, Alco Windows Inc does not offer emergency services.
No, Alco Windows Inc does not offer warranties.

Contact Information

520 State Rd, Unit D, Bensalem, PA 19020

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