It didn't go as planned and that is why my rating is so so......... I wanted more information about a property that I recently acquired and some quotes for some gas and the next thing I know Amerigas delivers gas without my approval based on the prior owners set up. so now I'm stuck with a huge bill that I must pay even thought I wanted their contract pricing education is key. Still waiting for a call back from their manager........weeks later
Description of Work: Gas Delivery
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$750
JAMES B.
04/2015
5.0
propane sales
 + -1 more
It's convenient. It's a big tank, I get it filled about once a year. This is just for the ranger.
Description of Work: We have a propane dealer. It's through AmeriGas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Thomas B.
04/2013
1.0
propane sales
 + -1 more
We ran out of gas, made three phone calls over the coarse of nine days and Amerigas did not send a truck for two weeks. This was in February, cold outside. I have sent several letters and e-mails cancelling our contract and NOW they keep trying to fill my tanks.
Description of Work: Terrible. We were paying for the Ameriguard program which meant that Amerigas should have kept our propane tanks full automatically. If we ran out of gas they were supposed to immediately send a truck to refill the tanks.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
D.J. M.
03/2013
1.0
propane sales
 + -1 more
They will not take any action to remove erroneous charges to my account.
Description of Work: After 4 months fo attempting to resolve a billing dispute, and 3 rather extensive but unsuccessful phone calls, I've still not been able to speak with anyone about an erroneous billing to my account. Their failure to make even an effort towards resolution has today lead me to contact the Public Utilities Commission of Ohio. My suggestion - use a different provider.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Jane S.
01/2013
4.0
propane sales
 + -1 more
We are on a budget plan with AmeriGas, so we get a better rate. They are reliable. I don't have to call them, they come automatically.
Description of Work: We use propane to heat our home and AmeriGas fills our propane tank.
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Service Categories
Propane Sales Services
FAQ
AmeriGas is currently rated 2.8 overall out of 5.
No, AmeriGas does not offer free project estimates.
No, AmeriGas does not offer eco-friendly accreditations.