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Rod's Plumbing
Find a Custom Home Builder, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
After over 25 years of plumbing experience working for others in the Salem/Porltand area and beyond, Rod was ready to bring his knowledge and experience to contractors and customers directly. His attention to detail, honest, direct approach and expertise has proved to serve him well in his own business. Tracy has a business background including bookkeeping, marketing and office management. Together, along with their team, they work to provide excellent customer service to a variety of clients. License number - PB699. Additional contact name – Rod. Additional phone – (503) 586-4475.
Business highlights
16 years of experience
Services we offer
Repair, change faucets, change location of existing fixtures, fix leaks, hook up water service, install new fixtures, install new pluming and repair existing plumbing. Call for a free bid., minor drain clogs, re-pipe homes, remodels & new construction for residential and commercial plumbing. Gas lines, water heaters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.982 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 51-75 of 82 reviews
Howard M.
Sep 2012
I live in Alaska and own a home in Salem Oregon. I called Rod to do some repairs on my home while I was going to be in Oregon. We agreed on the day to do the repairs. it was Aug. 8th 2012 the day after I was to arrive in Oregon. Rod told me to just give him a call when I got to town to make sure I made it down. I did call him and left a message that I was in town and looked forward to see him the following morning as we had agreed on before I left Alaska. He never showed up the next morning. I called him again and left another detailed message asking him to call me an let me know if he was going to show up or if I needed to find another plumber. He never even called back. I did find another plumber and it set the work I planned to get done on this property back by several days due to Rod's Plumbing inconsiderate, unprofessional lack of response. I would never use him in the future, nor would I recommend him.
Response from Rod's Plumbing
"I am very sorry this happened, I went through a transition with my phone and lost all my contacts and messages. I apologize that it set you back and it is completely my fault. You can tell by my reports that this is not common practice. Again, I regret missing you. Rod"
Kaylan L.
Jul 2012
Our hot water heater broke and we needed a new one quickly (we were leaving for a camping trip the next day). Rod's plumbing came out and gave us an estimate that was very reasonable in price
(compared to the other company that we had come out). They were in and out within an hour, and took the old one with them. We were very pleased with their work, and will hire them again the future should the occasion call for it!Response from Rod's Plumbing
"Thank you Member, it was a pleasure working with you!"
Kim M.
Jul 2012
Hi!I was extremely pleased with the service of Rod's Plumbing. I had some water on the garage floor and wetness around one of the pipes of my water heater, which I later learned was not either the hot or cold water lines :-).The 1st company I called (number on the water tank), quote me around $135 for a service call, and then tried to sell me a new water tank ranging anywhere from $500 to $1K (depending on the warranty purchase), and I wouldn't have to pay for the service call. I was like "what?" They hadn't even come out to look to see what the issue was.At that point, I decided to join Angie's list :-), and to give Rod's Plumbing a try, based on all of the positive comments! Both of my calls were answered promptly, and I also received a call from the technician to update me on when he would be there. The gentleman that came to my house was great! He advised me I would not need a new water heater; the leak was not from the heater, but possibly from the roof vent. He advised on that I would need to contact either a heating or roofing company to look at this, and when I asked him what I owed, he indicated "that was up to the boss". I am waiting for the invoice :-) I appreciate the honesty of Rob and his technician and for also educating me on the workings of the water heater. Should another plumbing issue come up, I will call Rob and will happily recommend this company to family and firends!Many thank!
Response from Rod's Plumbing
"Thank you, I appreciate your feedback. We won't charge you for something we didn't fix. Hope you got what you needed. Rod"
Carol O.
Jul 2012
Rod is a really nice guy. I had lost the water pressure in my kitchen faucet and needed a quick fix before dinner guests arrived. He said he thought we could fix it over the phone. And, we did just that. Rod, unfortunately, didn't get a fee for service, but I'll call him next time for sure.
Response from Rod's Plumbing
"Hi Member, Thank you for your post. I am glad we could help you. I look forward to working with you in the future! Rod"
Craig O.
Jun 2012
done good
Response from Rod's Plumbing
"Thank you for posting a report Member, we appreciate your business. Rod"
Debbie M.
Apr 2012
When calling Rod's Plumbing, I got Rod on the phone - not just once but every time I called him. No phone tag - amazing. He showed up promptly to look at the project. His estimate for tub removal and new tub installation, shower surround removal, and fixture removal and replacement was for $638. I got two other estimates - one for $950 and another for over $2000! The estimated cost was a big factor in my choosing Rod, but he was also the plumber who made the best first impression.
Rod and his workers arrived on time, about 8:00 in the morning and got right to work. The old tub was difficult to remove, but they had it out and the new tub installed with alot of work on the drainage area for the new tub. Old fixtures removed and new plumbing completed by a little after noon.
Rod and his workers were efficient and skilled. They were also pleasant and cleaned up every little mess they made. They even hauled away all the old stuff, including the old tub, fixtures, shower surround and even the box the tub came in!
We are so enjoying our new bathtub and shower. I have definitely found my plumber!
Rod and his workers arrived on time, about 8:00 in the morning and got right to work. The old tub was difficult to remove, but they had it out and the new tub installed with alot of work on the drainage area for the new tub. Old fixtures removed and new plumbing completed by a little after noon.
Rod and his workers were efficient and skilled. They were also pleasant and cleaned up every little mess they made. They even hauled away all the old stuff, including the old tub, fixtures, shower surround and even the box the tub came in!
We are so enjoying our new bathtub and shower. I have definitely found my plumber!
Response from Rod's Plumbing
"Thank you so much for your review. We really enjoyed working with you and look forward to working with you in the future. Rod"
Matt S.
Apr 2012
Installation went very well, Rod's guys were in and out in around 3 hours. They came back to install fixtures after drywall was complete. Found the tub cracked, sometime between install and then. Rod had his fiberglass man fix it, looked great. Only complaint was it took 2 weeks to get fiberglass fixed.
Response from Rod's Plumbing
"Member, Thank you for the review. As far as the fiberglass repair goes, that is not our company. The company that provides this service is who our suppliers use to fix the tubs and we have no control over their schedule. Sorry it took so long. Rod"
Diane B.
Apr 2012
Had to go under my house and replace a part for my main bathroom. Didn't take him long to find and fix the problem. He billed my later.
Response from Rod's Plumbing
"Thank you for your feedback and your business. We look forward to working with you in the future. Rod"
Joan R.
Mar 2012
this was the first time I have used Angie's List or Rod's Plumbing. I was happy to find a nearby plumber and the reviews were accurate - they were able to come promptly, were able to fix the problem and were polite and professional. Can't ask for much more than that!
Response from Rod's Plumbing
"Thank you for your review Member, we appreciate your business and look forward to working with you again in the future!"
Jim D.
Mar 2012
Project went great! The two valves were installed in about an hour. Later in the same day, I was finishing the shower structure I accidently let fly a nail from my gun. Missed my, but nicked the cold water supply line. I turned water off, and scheduled Rod's plumbing for the next morning. He showed up on time, and quickly fixed the leak.
They are now our plumbers when the need arises.
They are now our plumbers when the need arises.
Response from Rod's Plumbing
"Hi Member, Happy to hear the good report. Thank you for using us. -Rod"
Theresa P.
Feb 2012
I called first thing on a Monday morning. I thought I was going to need a new water heater. I can't now remember whether Rod said he would be able to come out later that morning or whether it was just sometime that same day. I gave him my contact information so that he could call when he was on his way. He came about 2 hours later (without calling, but that might have been because I am close to his home so he could just check by on his way to or from his base). He removed his shoes when he came in. He explained my options. He worked efficiently. He showed me the damaged part he replaced. The charges were reasonable and fair.
What I most appreciated was that I felt like Rod gave a fair assessment of the situation without pushing a new water heater that I was prepared to buy but might not need for for some time.
In short, I would call Rod courteous, honest, efficient and fair.
What I most appreciated was that I felt like Rod gave a fair assessment of the situation without pushing a new water heater that I was prepared to buy but might not need for for some time.
In short, I would call Rod courteous, honest, efficient and fair.
Response from Rod's Plumbing
"Thank you for posting this response Member, I enjoyed working with you and appreciate your comments. Rod"
F. N.
Feb 2012
Workers were very good to work with. They removed their shoes befor entering the house and even wiped off the steps outside. They replaced an elbow on a gas line so our new stove wouldn't,t sit to far from the wall. Job was completed in about 1/2 hour. Good service.
Response from Rod's Plumbing
"Thank you for the review Member. I appreciate your feedback and look forward to working with you in the future. Rod"
RENEE S.
Jan 2012
The service was fine. He did some other stuff too. When he was doing the water heater he broke some path in the line and he had to come out and fix that. He cleaned the pipe as well. The work was fine. The price was average.
Response from Rod's Plumbing
"Thank you for the report, we appreciate your feedback and your business. Rod"
CHARLIE I.
Nov 2011
Once I got the estimate from Rod's I called for a schedule....he was here within a few days and completed the work in one day.
Emil G.
Nov 2011
Our well was going bad and our choice was a new well or connect to city water. We selected three plumbing companys to get bids from to make the connection once we decided to take the city water option. We outlined several options in our request for bid. Only Rod seemed to understand the request and provided us the three price options we requested. Once we selected Rod he worked with us to bring the job in under what we thought it would cost (we opted to trench ourself) and the finished job was perfect.
Response from Rod's Plumbing
"Thank you Member for the opportunity to work with you, it was truly a pleasure. We are very grateful for your response, and appreciate your feedback. Rod"
Diane W.
Oct 2011
Overall it went very well and I would not hesitate to use them again.
Response from Rod's Plumbing
"Hi member, Thank you so much for your report. I am pleased you were treated well and am happy to hear you will use us in the future. Rod"
Monty B.
Sep 2011
Very clean and tidy, and very polite and respectful. Offered to remove shoes upon entering our home and they didn't have exposed butt cracks.
Response from Rod's Plumbing
"Thank you for your report, we appreciate your business and your feedback! Rod"
Anthony A.
Sep 2011
Excellent! Speedy and willing to add on extra work on the spot. Well worth the money!
Response from Rod's Plumbing
"Thank you so much for your report Tony, we appreciate your business! Rod"
Bennie E.
Sep 2011
Very pleasant experience overall
Response from Rod's Plumbing
"Hi member, Thank you so much for your business and leaving us a good report. We look forward to working with you in the future! Rod"
Rhonda W.
Jun 2011
i was not here when they arrived, but he was just fininshing when I got home, and everything was replaced and in working order.
Response from Rod's Plumbing
"Thank you for your business, and for leaving a report. We look forward to working with you in the future! Rod"
Carol C.
Apr 2011
I could not have asked for better service. Rod arrived a few minutes before the scheduled appointment. He took his shoes off outside the front door. Rod was very pleasant and professional. He was even friendly with my dog. Rod immediately took a look under the kitchen sink, diagnosed the problem, and began fixing it. As my house is old, I also had some questions about the plumbing in general. He seemed happy to answer all my questions. It did not take Rod long to complete the job, and the fee was very reasonable.
Response from Rod's Plumbing
"Thank you member, We really appreciate you taking the time to write a great review and it was a pleasure working for you. Rod"
Jeanne A.
Jan 2011
We used the coupon and it was nice finding him on the list. They were extremely prompt; I called at about 7:55 and they were here by 8:30. I would recommend contacting them immediately because he answered the phone right away, he was cheerful, and he sent someone out immediately. I don?t have anything to compare it to but the price seemed fair.
Response from Rod's Plumbing
"thank you very much for your time to make a report it was our pleasure to work for you. Rod"
Jennifer T.
Jan 2011
See above
Response from Rod's Plumbing
"Your very welcome Member, glad we could help. Thank you so much for posting! Rod"
ED D.
Dec 2010
Overall it was a very satisfactory experience.
Response from Rod's Plumbing
"Thank you very much for your great report, we are happy to have been able to help you! Rod"
Kathy M.
Nov 2010
Rod and I had some difficulty in connecting on our first attempts at communication; however, he persevered and we quickly made an appointment for him to look at the job. He arrived promptly and gave us helpful information regarding the cost of sinks and recommended a very low price Gerber sink. Rod scheduled the installation in only three working days! His installer, Tim, arrived on time, was friendly and did an outstanding job in only two hours. Tim also spent three minutes checking and correcting the kitchen faucet that I mentioned was not consistently bringing hot water to the kitchen sink. It now works fine. All in all, it was a very pleasant experience and we will use them again when the need/opportunity arises. The sinks look great!
Response from Rod's Plumbing
"Hi Member, We want to thank you for your great review and for using us for your plumbing needs. Have a wonderful holiday season. Rod"
Licensing
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FAQ
Rod's Plumbing is currently rated 4.9 overall out of 5.
Rod's Plumbing accepts the following forms of payment: CreditCard
Yes, Rod's Plumbing offers free project estimates.
No, Rod's Plumbing does not offer eco-friendly accreditations.
No, Rod's Plumbing does not offer a senior discount.
No, Rod's Plumbing does not offer emergency services.
No, Rod's Plumbing does not offer warranties.