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Rod's Plumbing
Find a Custom Home Builder, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,
About us
After over 25 years of plumbing experience working for others in the Salem/Porltand area and beyond, Rod was ready to bring his knowledge and experience to contractors and customers directly. His attention to detail, honest, direct approach and expertise has proved to serve him well in his own business. Tracy has a business background including bookkeeping, marketing and office management. Together, along with their team, they work to provide excellent customer service to a variety of clients. License number - PB699. Additional contact name – Rod. Additional phone – (503) 586-4475.
Business highlights
16 years of experience
Services we offer
Repair, change faucets, change location of existing fixtures, fix leaks, hook up water service, install new fixtures, install new pluming and repair existing plumbing. Call for a free bid., minor drain clogs, re-pipe homes, remodels & new construction for residential and commercial plumbing. Gas lines, water heaters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.982 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 26-50 of 82 reviews
JD B.
Mar 2014
The first plumber we called showed up after over 8 hours and clearly didn't want to do the job. He wouldn't look for the leak or provide an estimate. Rod Plumbing showed up within a couple of hours, found three leaks and just took care of it.
Response from Rod's Plumbing
"Thank you for the opportunity to work with you [remove member name]. Glad we could fix the problem for you and thank you for your business! ~Rod"
Sharon S.
Jan 2014
Called to schedule an appointment to have a leak looked at and was told they were too busy for my business.
Response from Rod's Plumbing
"[removed member name] I am so sorry we were too busy to meet your needs. We truly would like to service each member, but sometimes our wait time is just too long. We try to be extremely conscientious and refer to another plumber or offer free advice to each caller. Again, I hope you found someone to meet your needs. -Rod"
Edward L.
Dec 2013
In the process found and fixed a small leak and possible future problem with my garbage disposal. I was very pleased with the service.
Response from Rod's Plumbing
"Thank you for the nice review [member name removed]. We appreciate your business! -Rod"
Susann M.
Oct 2013
unknown
Response from Rod's Plumbing
"It was a pleasure working with you [removed member name], thank you for leaving a review! Rod"
Patrick C.
Sep 2013
We had gate valves that failed and needed to be replaced. Rod's correctly recommended replacing them with ball valves and scheduled a time to do the work. They arrived as promised, completed the work to our satisfaction, and removed the refuse from the job site.
Response from Rod's Plumbing
"We appreciate your review [member name removed] and your business! Thank you, Rod"
Ervan S.
Sep 2013
Great service. Fast same day service. Very nice worker. I don't know the cost they will bill later. They put in a water heater in April and I had great service so that's why I used them again.
Response from Rod's Plumbing
"Thank you for using us again [member name removed] and for leaving a good review. We appreciate your business and look forward to working with you in the future! Rod"
WILLIAM A.
Aug 2013
Fine.
Response from Rod's Plumbing
"Thank you for your response [removed member name], we appreciate your business and comments! Rod"
Len O.
Jul 2013
They were unable to fix the issue with the drains. I had them install a new kitchen faucet set and they did a good job with that work. Regular plumbing seems to be their area of expertise. They did come out promptly and they were very courteous. I would use them for regular plumbing in the future.
Response from Rod's Plumbing
"Thank you for your review [removed member name], we appreciate your feedback. We are happy to work on any problem concerning you and our company and am glad to hear you will use us in the future. -Rod"
Nancy H.
Jul 2013
It went very well. They were very professional. Worked very clean. Had to go get some extra parts, but everything was accomplished in a timely manner. After nearly a year, everything still works perfectly.
Response from Rod's Plumbing
"Hi [member name removed], Thank you so much for taking the time to write a review and ee hope everything continues to work well for you! Rod"
Richard N.
Jun 2013
I called Rod's Plumbing because I had been out of hot water all weekend and needed a new water heater. I called early Monday because I knew things would get busy with the plumber as the day went on. Rod answered the phone and I went over the situation. What I had now, what I thought I wanted and what recommendations he might have based on his experience. He confirmed all of my research on water heaters ( I had all weekend to look up things online) and even called me back to give me updated electrical usage on the two models I was considering. I made my decision and he called a guy off of his first job that morning to get my water heater installed. Jason, the plumber, came over and did all the work quickly, cleaned up all of his work area and was out of there in no time. Very personable and very professional. He could not connect the electrical because a wire from the junction box was too short so he called Rod and Rod called some electricians he knew to see if any could swing by and fix the problem. I took care of it by finding an electrician on Angie's List. I would recommend Rod's Plumbing again in a heartbeat as well as Code Electric, the electrician I called. Hot water and a shower that evening. So far, Angie's List reviewer have been spot on in their recommendations for me.
Response from Rod's Plumbing
"Thank you for the wonderful review [member name removed]. We appreciate your business and hope to work with you in the future. Rod"
Charles B.
Jun 2013
All this plumber wanted to do was sell an appliance. All questions about making improvements required telephone calls to someone with experience.
Response from Rod's Plumbing
"(Member name removed) I am very sorry you feel as though we did not try to resolve your plumbing problem, yes my employee brought a new water heater with him as well as the new repair kit that I spent over an hour trying to get the right part information from the factory - to try and save you money due to the drive time from are shop. I was then asked to provide a quote for a new water heater and recirculation pump. I called the next day to talk to you and never got a response back . I am sorry you did not have a good experience with our company."
Joshua M.
Apr 2013
I called and spoke with one of the employees before they were even
open. They gave me advice over the phone on how I can attempt to fix
the problem myself. I took the advice and it seems to have taken care
of the problem. Didn't cost me a dime (except for my angieslist
membership). Highly recommend!
open. They gave me advice over the phone on how I can attempt to fix
the problem myself. I took the advice and it seems to have taken care
of the problem. Didn't cost me a dime (except for my angieslist
membership). Highly recommend!
Response from Rod's Plumbing
"Thank you so much for taking the time to write a review. You spoke to me, and I am glad I could help! Rod"
Ervan S.
Apr 2013
Great job. Very fast
Same day service.
Same day service.
Response from Rod's Plumbing
"Thank you very much for your review (member name removed), we really appreciate it. It was a pleasure working with you! Rod"
Tricia M.
Apr 2013
Got this company's recommendation from Angie's List as I have other companies and never been dissappointed! Call Rod's Plumbing for all you plumbing needs! Tub is fixed and both outside hose bibs/plumbing works like it should & my water bills won't be through the roof .
Response from Rod's Plumbing
"We are so happy we could help you (member name removed). Thank you for leaving your feedback! Rod"
Mary N.
Apr 2013
The plumber was on time & reasombly priced & helpful in explaining what to look for with toilet problems if what he did to fix the toilet didnt work.
Response from Rod's Plumbing
"Thank you for your review (deleted member name). It was a pleasure to work with you. Rod"
Jen C.
Mar 2013
Called for estimate to reconnect plumbing lines in a house that had copper sections stolen throughout and needed a new water heater and new kitchen sink installed...Rod came quickly and after surveying the situation, suggested that it would be quicker and less expensive to go back with PEX tubing. The next morning, he came back out with 2 of his guys and they quickly set to work. They were very FAST! Removed old copper and galvanized pipe and placed them separate from other debris for me to recycle, had the water heater out in no time. Completed all work in less than 2 days and even found and repaired a leak in the yard discovered once the water was turned back on. They cleaned up after themselves and were very pleasant and professional.
Rod came back to our property the day his guys finished to check how things were working. He wanted to make sure that all of our plumbing concerns were addressed and that we were satisfied with our outcome. We could not be happier- it is nice to have someone review a problem and come up with an efficient and cost effective solution.
As a note, we chose to have the work performed on a time + materials quote rather that a full quote for the job. When I asked to review the breakdown of time worked and material expenses, Rod called me personally and went over the bill. I had been on the site while the guys worked, and they reported their time honestly (did not count their lunch break, did not round up hours, etc.) so that was really nice to see, that kind of integrity.
Rod came back to our property the day his guys finished to check how things were working. He wanted to make sure that all of our plumbing concerns were addressed and that we were satisfied with our outcome. We could not be happier- it is nice to have someone review a problem and come up with an efficient and cost effective solution.
As a note, we chose to have the work performed on a time + materials quote rather that a full quote for the job. When I asked to review the breakdown of time worked and material expenses, Rod called me personally and went over the bill. I had been on the site while the guys worked, and they reported their time honestly (did not count their lunch break, did not round up hours, etc.) so that was really nice to see, that kind of integrity.
Response from Rod's Plumbing
"Thank you for the wonderful review (Member name removed)! We really enjoyed working with you and appreciate your business. Look forward to working with you in the future. ~Rod"
David S.
Feb 2013
Came out same day, finished the work quickly, and very reasonable bill.
Response from Rod's Plumbing
"We appreciate your review and your business! -Rod"
Michael S.
Jan 2013
He is on Angie's List. Basically it was placed underneath my house so that it would be available for a gas stove when we choose to replace my electric stove. He also ran a line to my patio so we could install a gas grill. He set is up so that we would have that access down the line for future use. We had a couple of estimates; he was one who quoted. We told him what we wanted done so he looked at everything and figured out how they would do it and then gave us an estimate. He then came out and performed the work and was very professional and courteous. This is the second time we have had him come out and do some work. He must have been busy because he was a little flustered. I can't give him high marks for punctuality because we had to call him several times; which was not our experience previously. He does good work, has a great price point and we have not had issues in the past. He apologized and felt terrible about it so he just was sort of flustered.
Response from Rod's Plumbing
"Hi Member, Thank you for the review, I appreciate you using us again. It was a pleasure working with you and thank you for your persistence in helping us to get the job done! Rod"
Anna S.
Jan 2013
Woke up to the sound of water running very early Sunday morning Dec 30, 2012 and spent about 30min attempting to find how to shut it off.....my old gas water heater was gushing cold water, and no valve shut off on it and I could not locate the shut off on the water main. Called Rod's Plumbing about 6AM and explained the predicament. Rod came out within the hour and shut off the water and advised nothing could be done about the water heater tank replacement until Monday 12/31/12 and though his workers were on another job he would have one of them come and install the new water heater with a shut off valve also and he gave me and estimate. Rod estimated $650 for the new heater and installation including adding the shut off valve. $85 was the charge for coming out Sunday morning to shut off the water. Rod called me Monday morning before 8AM to let me know Jason was on his way to pick up the new water heater and would be here to install it shortly. Long story short, Jason arrived about 8:30AM and I had hot water by 12:30PM 12/31/12 and am very pleased with both the water heater, the installation and the price, and can't thank Rod enough for coming to the rescue on a Sunday morning!
Response from Rod's Plumbing
"Glad we could help Member! Thank you for the review, we really appreciate it. Rod"
Dan P.
Dec 2012
Alexandra O.
Dec 2012
I called Rod's Plumbing at 4:30 in the afternoon about installing a toilet that I had already bought. They were willing to do it and came the next morning at 8:30, installed the new toilet and took the old one away. I was blown away by how quick, friendly and efficient they were.
I'll definitely be hiring them again.
I'll definitely be hiring them again.
Response from Rod's Plumbing
"Thank you for the review, we look forward to working with you in the future! Rod"
Diane P.
Nov 2012
When I called Rod to make an appointment, he explained that all of his employees were working on a big project across town but he would let one leave the site a little early to fix my toilet (a toddler flushed an object resulting in a bad clog). Sure enough, the plumber arrived around 4 pm and in just 30 minutes had removed the toilet, found and extracted the object, put down a new sealing ring and reinstalled the toilet. He was very pleasant, professional and fast! I couldn't be more pleased and have been spreading the word to coworkers and friends that Rod's Plumbing is the place to call.
Response from Rod's Plumbing
"It was a pleasure working with you Member, glad we could help! Rod"
Lewis K.
Oct 2012
After talking with Rod by telephone, we agreed on a date and time for him to come out and give me an estimate for installing
a new bathtub in our master bathroom. He arrived on time, and best of all was very pleasant and easy to talk with. He also quoted a price much lower than two other companies that I had contacted and he seemed far more knowledgeable that the reps from the other companies. A week later, his team showed up and installed the tub and the new fixtures without incident. Things ran very smoothly and it was obvious that they had the experience needed to do the job. I just received the bill for the installation and it was exactly what he had quoted for the job so it doesn't get much better than that!
I would like to say that it has been a pleasure working with Rod and his staff. It is obvious that he takes pride in his company and is a person who can be trusted to do what he says he will do.
We would not hesitate to use Rod's Plumbing for any work that we may need in the future.
a new bathtub in our master bathroom. He arrived on time, and best of all was very pleasant and easy to talk with. He also quoted a price much lower than two other companies that I had contacted and he seemed far more knowledgeable that the reps from the other companies. A week later, his team showed up and installed the tub and the new fixtures without incident. Things ran very smoothly and it was obvious that they had the experience needed to do the job. I just received the bill for the installation and it was exactly what he had quoted for the job so it doesn't get much better than that!
I would like to say that it has been a pleasure working with Rod and his staff. It is obvious that he takes pride in his company and is a person who can be trusted to do what he says he will do.
We would not hesitate to use Rod's Plumbing for any work that we may need in the future.
Response from Rod's Plumbing
"Thank you so much for the nice feedback. We really appreciate you taking the time to write a review. It was a pleasure working with you and we look forward to working with you in the future. -Rod"
Rodolfo H.
Sep 2012
unknown
Response from Rod's Plumbing
"Member, I am sorry we could not schedule you in a timely manner, you are right, we are busy. We don't discriminate between large and small jobs, you simply called when we had a long wait time. When we are busy and can't meet your schedule, we usually recommend an alternate plumber. I am frankly surprised to receive an F for not being able to complete your project, this score should be left for work performed poorly. Respectfully, Rod"
Christy F.
Sep 2012
Rod's Plumbing was great to work with. We had a leak in our upstairs water heater and Rod's came out first thing Monday morning and looked at it and gave us an estimate. They also took a look at our downstairs water heater to make sure it was still ok. I gave them the go ahead they went and picked up the new water heater, took out the old one and diposed of it, and installed the new one all before noon! The new one was installed with safety straps (which our old one did not have) and they were very careful when they took the old one out, the area was very clean. I would highly recommend them.
Response from Rod's Plumbing
"Thank you for your review, we appreciate your business and hope to work with you in the future. Rod"
Licensing
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FAQ
Rod's Plumbing is currently rated 4.9 overall out of 5.
Rod's Plumbing accepts the following forms of payment: CreditCard
Yes, Rod's Plumbing offers free project estimates.
No, Rod's Plumbing does not offer eco-friendly accreditations.
No, Rod's Plumbing does not offer a senior discount.
No, Rod's Plumbing does not offer emergency services.
No, Rod's Plumbing does not offer warranties.