VERTIGO / GROUP
About us
Headquartered in Portland, Oregon, Vertigo Group has been in business for over 24 years. Our firm specializes in assisting small businesses and start-ups with all their technological, infrastructure, and office needs. We offer flat-rate, monthly service plans that help your business budget IT costs without the expense of in-house IT professionals. Vertigo Group has assisted many small businesses throughout the Pacific Northwest to maximize their profits and streamline their existing infrastructure. We are experts in all things technology-related and specialize in integrating and implementing Mac solutions for small businesses; whether it’s an office of five to an organization of over 50, we have you covered. Companies have entrusted Vertigo Group to design infrastructures and workplaces, fix broken systems, re-engineer departments, improve workflows and integrate Apple systems into their network. We’re Solution Experts.
Business highlights
Services we offer
Small Business and Start-up Businesses complete IT Support, Configuration, Networking, Infrastructure, and System and Office Workflow. Experts in all things Apple, Windows, Windows Servers (Certified Technicians), Digital Imaging, Paperless Systems, plus much more. Service Plans Available Standard Plan - Good for Start-ups The standard plan is a good fit for start-ups and freelancers that are ready to test the waters. --Support Hours: 8 am to 5 pm Monday through Friday (Pacific Time) --Phone Support: 8 am to 5 pm Monday through Friday (Pacific Time) --Remote Support: 8 am to 5 pm Monday through Friday (Pacific Time) --After-hours support is available at a rate of $125 per hour $1,500 per month Premium Plan - Preferred by Most Clients This is our most common plan as it allows clients unlimited access to our services 24/7 for a flat rate every month and assists with managing IT expenditures. --24/7 Support (Direct Phone Number to the Tech Managing your Account) --Unlimited Onsite and Remote Support --Onsite Emergency Support 2/7 (within a 50-mile radius of the Portland Metro Area) --Travel to Office Sites Outside our Coverage Area (Travel costs are not included) $2,000 per month Hourly Option While we believe charging an hourly rate is a conflict of interest, some clients prefer this method as it serves on an as-needed basis. In some cases, clients begin the Standard Plan and, after a while, shift to hourly since their systems are running so smoothly. Hourly Rate: $125
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
Licensing
State Contractor License Requirements
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