The Careful Remodelers Inc

They came out pretty immediately to provide a bid on some repairs and were very kind, which was especially great because it was close to the holidays. However, we didn't receive the actual bid or any follow-up even after I followed up with them. I think I got a call from them over a month later which was too late for us. If it was too big or too small of a job for them, it would have been nice to know sooner rather than later so neither of us wasted our time.

Beautifully. Punctual, careful, dependable, friendly, professional. The work was a bit on the expensive side, but the quality was exquisite. We look at the kitchen every day and wonder why we waited so long to get this work done. We plan on using them for all of our re-modeling work from now on.

Careful Remodelers came out to give us an estimate for installing a neo-angle shower glass enclosure. While we talked we decided to replace the shower curtain in our other bath with a glass enclosure. He agreed to check my measurements and go over the second job, even though we had not agreed to use them for either job. He gave us an estimate for the neo-angle, but gave us an open ended estimate for the tub enclosure since the glass would extend above the fiberglass and some fill would be required between the glass and the wall. He did not know totally what that would entail, but said he would reduce the price if less time would be required. The installer came on time and was very professional. The tub enclosure was installed in two hours less than estimated and Careful Remodelers reduced the price by 2 hours labor, which was a significant savings.

Gave a complete quote but was nearly twice as much as the selected provider, who did a great job.

Having a decent bathtub that one can soak comfortably in has been on my wish list for remodeling projects since before I owned my home. I bought my house (my first and thus far only) in 2006 and this year (2013) I finally decided to do this project. After receiving estimates from three contractors (and contacting many more) I chose The Careful Remodelers. Yes, the name caught my attention initially, but based on this project I would say they more than lived up to their name. They were easy to work with, professional, and I am confident this project was well built, leading to many years of enjoyment. I selected the tub, faucets, grab bar, and tile in the weeks before the actual work started. The work of the project started in mid August, with the removal of my old shallow steel tub, the one tile wall, and the cheap plastic surround that was on two of the sides. I even got to participate in tearing down the greenwall behind the surround, which was fun. Some interesting discoveries were made during the demo phase-no bags of money unforunately, but a piece of SIDING had been used behind the old tub faucet, and the old tub was surrounded underneath by pink insulation. I had expressed my concern when discussing this project before the work started about being without bathing, as this is my only bathroom. Fortunately, The Careful Remodelers set it up so the rough-in for the plumbing was installed as soon as the tub itself, which was on Day 2 of the project. This meant I was only without bathing for one night, which I was very pleased about. On Day 2, the tub itself was installed, the rough in plumbing, and the cement backerboard of the tile. One snag, which from all indications was not the fault of the contractor, was that the accent tile was not available when the project started. I was aware the accent tile had to be special ordered and would take two to three weeks to arrive, so wanting to do the project in mid August, I selected both the field and accent tile around July 20. The field tile was 13 by 13 white porcelain tile, and the accent tile was 1-inch glass mosiac tile in gorgeous cobalt blue. However, for reasons known only to the tile store, they did not order the accent tile until the week of the project! That meant that my accent tile not only was not available the first week of the project, but did not arrive until September 3. The field tile (which was in stock at the tile store and thus available) was installed prior to this, leaving space for the accent tile. All of this time I could bathe, but not take a shower. I was told if I wanted to that they could put plastic up over the ungrouted tile so I could shower, but I didn't bother. Once the accent tile did arrive, it was promptly installed and grouted. The accent tile was not easy to work with, but the tile guy (named Dean) did a fabulous job. A few other surprises happened in the course of the project as well, such as framing had to be built to support the showerhead and the floor below the tub had to be leveled, but nothing that caused too much anxiety. I had been very concerned about mold and dry rot being behind the old plastic surround, but happily, that wasn't an issue. Concluding this review, I love my new tub (Jacuzzi Luxura soaking tub), the Delta showerhead with a hand-held showerhead built in, and the beautiful new tile, especially when the iridescent blue tile sparkles in the sunlight. I do not have a TV in the bathroom, but this tub is comfortable enough to watch a movie in. Despite the tile ordering issue, I am extremely pleased with the work of The Careful Remodelers and would consider hiring them for any future remodeling projects.

They were really organized and very professional. We were consulted with any changes or anything that was of concern. The work was excellent. I think his son-in-law Deans did lots of the work, and he was very friendly and very professional. They were very detail oriented. We would recommend them to friends and family members. We first started the consulting thing. Then because we wanted to get it just right, we met the owner of the company several times before the final plans were put into place. We had cabinets that we had ordered. It is beautiful. My mom loves it.

It went well and I am enjoying the bathroom.

It went well and I am enjoying the kitchen.

They were great. They came on time and finished it on time. Their craftsmanship and all looks good. It is too early to tell about the quality.

Mr. Mciver carefully walked us through the planning and construction process step by step. When we asked for changes in our original plans, he quickly worked up change orders and explained the changes to us clearly and professionally. The room is just exactly what we wanted and we look forward to using The Careful Remodeler for home improvement jobs in the future.

Spent a lot of time listening to him read his notes of previous mtgs, made mtgs very long {all billed at $75/hr}. A lot of busy work all at $75/hr logged in 5'' increments(inc. travel time, phone time, writing notes of the mtgs, shopping home depot like stores for products he should already had knowledge of (for someone claiming to have 27yrs of exp). Billed over $3000 with no actual physical work done. Billings were hand written, difficult to read, asked for weekly billings, (next bill as 3 wks later), for mtgs w/cabinet people, who do in-home free est. New appliance install, despite 2 wk notice he was not avail, to make needed cabinet adjustments. His bid for floor install was twice that of other local installers. The one thing he actually did (roll out shelves) later found out his charge was double that of other local dealers. made error in measurement, tried to bill us for time to correct. Put a screw through our fridge. Lots of bad advice. Dumped him after 2 mths of nothing.

I experienced bad phone skills and unprofessional. While I never met anyone from the company, I requested a simple estimate be done on a job and was treated rather rudely on the phone. I understand that businesses need to be selective in the time they use to look at jobs and give estimates, I was never given the opportunity to give them work and they will never receive it from me after the way I was treated. Can't say I would recommend them.

THEY WENT INTO GREAT DETAIL IN EXPLAINING THE PROJECT SO THAT WE WOULD KNOW WHAT WOULD BE INVOLVED. THEY OFFERED SEVERAL OPTIONS AND MADE SUGGESTIONS TO SAVE US MONEY. I FEEL VERY CONFIDENT THAT THEY DID A GREAT JOB AND I'M VERY PLEASED WITH THE WORK.