This refinance was complicated, maybe if it had been run-of-the-mill it would have gone better. Our contact and poor experience was primarily with Steve Salveson. His wife Janey was very easy to work with. The biggest problems were Steve's patronizing and condescending attitude; his failure to fully explain the steps we needed to take; he made decisions based on old notes, not the more recent instructions we had given him; he chose a title company for us based in Hillsboro (we live in Milwaukie); errors in documentation caused delays in closing; and he never fully explained who we were borrowing money from.
Description of Work: We refinanced our house with Sunset mortgage
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$6,000
VALERIE C.
10/2006
4.0
mortgage broker
 + -1 more
We worked with Bret Harlaub. Pleasant. Easy to work with. Honest. Professional. Advised how to get the most for our money. Considering using again for second home.
Description of Work: Home Equity Loan and HELOC to complete remodel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
DENNIS U.
05/2005
5.0
mortgage broker
 + -1 more
PHILIP GEHRING WAS VERY EASY TO WORK WITH. HE WAS PLEASANT AND FRIENDLY AND TOOK THE TIME TO FIND US THE BEST LOAN WITH THE LOWEST INTEREST RATE AND TERMS.
Description of Work: SUNSET MORTGAGE HANDLED THE REFINANCING OF OUR RENTAL PROPERTIES. THEY TOOK CARE OF THE APPRAISALS AND ALL OTHER DOCUMENTS.
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FAQ
SUNSET MORTGAGE COMPANY LP is currently rated 3.7 overall out of 5.
No, SUNSET MORTGAGE COMPANY LP does not offer free project estimates.
No, SUNSET MORTGAGE COMPANY LP does not offer eco-friendly accreditations.
No, SUNSET MORTGAGE COMPANY LP does not offer a senior discount.
No, SUNSET MORTGAGE COMPANY LP does not offer emergency services.
No, SUNSET MORTGAGE COMPANY LP does not offer warranties.
SUNSET MORTGAGE COMPANY LP offers the following services: FIXED LOANS, ADJUSTABLE RATE MORTGAGE AND BALLOON MORTGAGE.